# SendPulse Reviews **Vendor:** SendPulse **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 713 ## About SendPulse SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month. ## SendPulse Pros & Cons **What users like:** - Users praise the **ease of use** of SendPulse, highlighting its intuitive interface and quick setup process. (61 reviews) - Users value the **flawless automation channels** of SendPulse, enjoying smooth, intuitive setup and customized workflows. (41 reviews) - Users commend the **easy setup** of SendPulse, enabling seamless campaign creation without technical skills. (34 reviews) - Users appreciate the **quick and helpful customer support** from SendPulse, enhancing their overall experience with the platform. (33 reviews) - Users appreciate the **robust automation features** of SendPulse, enhancing user engagement through intuitive tools and chatbots. (33 reviews) - Users appreciate the **user-friendly interface** of SendPulse, making it easy to design and manage email campaigns. (33 reviews) - Email Marketing (32 reviews) - Affordable (29 reviews) - Users find SendPulse's **intuitive usability** invaluable, allowing easy setup and seamless integration for their needs. (27 reviews) - Users value the **helpful customer support** and seamless integration, making the experience enjoyable and efficient. (26 reviews) **What users dislike:** - Users note the **missing detailed reporting features** in SendPulse, making analytics less informative and harder to navigate. (26 reviews) - Users find the **limited features** of SendPulse lacking, especially in analytics and design options, affecting usability. (18 reviews) - Users find the **learning curve steep** for advanced features, making it challenging to fully leverage SendPulse's capabilities. (17 reviews) - Users find **limited options** for custom segmentation and campaign organization, hindering their overall experience with SendPulse. (17 reviews) - Users find SendPulse to be **expensive** with a high global pricing structure that complicates their marketing efforts. (16 reviews) - Users find the **limitations on bot functions and customization** hinder their overall experience with SendPulse. (15 reviews) - Limited Customization (13 reviews) - Cost (12 reviews) - Not Intuitive (12 reviews) - Poor Customer Support (10 reviews) ## SendPulse Reviews ### 1. How an AI Specialist and Instructional Designer Uses SendPulse to Automate Learning Experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Anna B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2026 **What do you like best about SendPulse?** What I like most about Sendpulse is how it directly improves my workflow by turning everything I do into a structured, automated system. Instead of manually explaining my services or repeating the same ideas, my customers enter the chatbot and immediately receive a clear, guided experience of my offers, content, and thinking. It saves me time, reduces friction, and makes my business more scalable. I don’t have to be present for every interaction, but the quality of communication stays consistent. In practice, it means my workflow becomes less chaotic and more systemized, while my clients get faster and more organized access to everything I provide. **What do you dislike about SendPulse?** What I don’t like is that there are occasional UI issues. Sometimes when there’s an error, it’s not clear what caused it, and for example, saving a workflow doesn’t always work as expected without any obvious reason. **What problems is SendPulse solving and how is that benefiting you?** SendPulse solves the problem of fragmented tools and manual communication. Instead of using separate systems for messaging, automation, and content delivery, everything is in one place. It also removes the need to repeatedly explain my services or guide clients manually. For me, this means a more structured workflow where customers can enter a chatbot and immediately receive my ideas, offers, and content in a clear, automated way. It saves time, reduces chaos, and allows me to scale my work without losing consistency in communication. ### 2. Simple Implementation, Optimal Quality-Price Ratio **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about SendPulse?** I use SendPulse to manage automated marketing communications via WhatsApp. SendPulse offers an easy way to automate segmented WhatsApp sends and manage contacts based on response, message opening, and lists. I like the ease of implementation and use. I think the value for money is great; the maintenance costs of the tool are quite affordable and the payments per message through the WhatsApp API are managed from the tool itself without the need for third parties. Additionally, the experience with SendPulse has been much smoother and more stable compared to the WhatsApp API connection we had previously. **What do you dislike about SendPulse?** I have found some limitations when managing contacts. For example, regarding the addition of new fields in the management of chatbot contacts. It would be great to have more options in that regard. **What problems is SendPulse solving and how is that benefiting you?** I use SendPulse to automate segmented WhatsApp sends, manage contacts easily, and enjoy a smoother and more stable WhatsApp API experience. The setup is simple and the value for money is very good. ### 3. Powerful Notification Segmentation and Automation in One Communication Hub **Rating:** 4.5/5.0 stars **Reviewed by:** Devina V. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2026 **What do you like best about SendPulse?** The segmentation options within push notifications are genuinely useful. They let me target users based on their behaviour and send alerts that feel more relevant. The scheduling and automation features for these notifications have also helped improve engagement. On top of that, it includes email templates, chatbots, and a few other tools that make it easier to manage communication in one place. **What do you dislike about SendPulse?** The email template editor can feel a bit restrictive when I’m trying to create more custom or complex designs. **What problems is SendPulse solving and how is that benefiting you?** Sendpulse helps me manage user communication across email and messaging without having to juggle multiple tools. I use it to set up automated follow-ups and campaign sequences, which keeps engagement consistent and reduces the need for manual effort every time. ### 4. Sendpulse Streamlines Multi-Channel Campaigns with Easy Automation and Templates **Rating:** 4.0/5.0 stars **Reviewed by:** Bharat S. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about SendPulse?** Sendpulse makes it really convenient to manage email, SMS, and push notifications all in one place, which cuts down on constant tool switching. The automation flows are simple to set up and save me a lot of time on follow-ups. I also like how quickly I can launch campaigns using their ready-made templates. **What do you dislike about SendPulse?** Email template customization can feel slightly limited for more detailed design. AMP feature is missing. **What problems is SendPulse solving and how is that benefiting you?** Sendpulse combines email, SMS, and push notifications in a single platform, so I don’t have to juggle multiple tools. It makes my communication more streamlined and helps me reach users faster, with less manual work overall. I use Push notification to send promotion on our services which helps us improve our sales. ### 5. Efficient Compliant Communication for Chemical Industry Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Poonam P. | EHS & Digital Operations Manager, Chemicals, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about SendPulse?** I like how SendPulse fits our chemical industry needs, making communication efficient, compliant, and user-friendly. It's incredibly easy to use; our team, even those not tech-savvy, can quickly send safety alerts, client updates, and operational messages without complex setup. The compliance-friendly features align perfectly with our industry's strict regulations, ensuring our communications meet GDPR and chemical industry standards. The automation and segmentation tools save us time as we can send targeted messages, avoiding repetitive work. It integrates smoothly with our daily operations, allowing us to focus on EHS and production rather than administrative tasks. The initial setup was extremely easy, requiring no complex configuration or technical expertise. **What do you dislike about SendPulse?** While SendPulse is a reliable tool for our chemical industry communication needs, there are a few areas that could be improved. First, the automation customization is limited. Currently, we can only set basic automated messages, but we need more flexibility to tailor automation rules. Second, the attachment support is insufficient for our needs. As a chemical company, we often need to send safety documents via iMessage, but SendPulse’s current setup limits attachment size and file types. Additionally, the reporting and analytics features need more depth. The analytics only track basic metrics like message open rates, but we need more detailed data. Lastly, the template library lacks industry-specific options. Adding industry-specific templates would save us time instead of creating messages from scratch. **What problems is SendPulse solving and how is that benefiting you?** I use SendPulse to streamline compliant communication for our chemical operations, eliminating manual message inefficiencies, ensuring GDPR compliance, streamlining safety updates, and reducing errors through automation. Its segmentation boosts targeted communication, saving time while complying with strict industry regulations. ### 6. Simple, Easy-to-Use CRM for Lead Capture, Sales Pipelines, and Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Oleh L. | Director, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about SendPulse?** It helps collect leads, guide clients through sales stages, control managers tasks, and avoid losing requests from different channels. Simple and easy-to-use CRM without complicated setup; sales pipelines to track every stage of a deal; integration with email, messengers, chatbots, and campaigns; automation of routine tasks and reminders; convenient client database with communication history; quick launch of marketing campaigns; suitable for small and medium-sized businesses. **What do you dislike about SendPulse?** An unclear payment system for the paid version, unexpected charges without prior notice, and frequent bugs in bot settings. **What problems is SendPulse solving and how is that benefiting you?** Automation of routine tasks, creation of chatbots, structuring of data ### 7. Best-in-Class Tools, Pricing, and Always-Available Support **Rating:** 5.0/5.0 stars **Reviewed by:** Soroush S. | Marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about SendPulse?** they are best in tools and pricing of packages. also their support is always available and they help you with everything. I had some issue with connecting APIs but their support helped us very quickly and it's super easy to use their AI. super easy to use, user friendly and it's always working I never had issue with it's performance. been using it for over 2 years btw. **What do you dislike about SendPulse?** so far nothing, everything was fine. there are some issued but support is always there to fix it for you. **What problems is SendPulse solving and how is that benefiting you?** I'm mainly using their chatbots and CRM ### 8. Intuitive Automation with Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Susan O. | Docente en Lenguaje y Comunicación, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about SendPulse?** I like that SendPulse is a friendly, easy-to-use, and intuitive tool. It's in Spanish, which saves me time on translations. The costs are affordable, allowing for prolonged use. Additionally, the sales and technical support team is very attentive; the sales team was especially attentive when I had payment issues, and the technical support was very helpful in resolving a failure. **What do you dislike about SendPulse?** It could be more well-known, perhaps by offering an educational service to use its platform. That would be very helpful. Maybe using more ads or advertising in my country could work. And offering a series of courses or audiovisual resources on a digital platform, that teach you how to automate using their platform, that would be positive, a Step by Step with SendPulse. **What problems is SendPulse solving and how is that benefiting you?** With SendPulse, I automate responses to potential and current clients, saving hours or days. This optimized our voice-over course project. ### 9. Intuitive, Feature-Packed Marketing Tool with Fast, Helpful Support **Rating:** 4.0/5.0 stars **Reviewed by:** Surya G. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about SendPulse?** Sendpulse is easy to get started with, and everything feels intuitive. It’s packed with features like push notifications, email marketing, and SMS. The live chat support is available for any questions, and it’s super quick and genuinely helpful. **What do you dislike about SendPulse?** Occasionally, loading times are a bit slow when I switch between sections, which can slightly disrupt my workflow. **What problems is SendPulse solving and how is that benefiting you?** Sendpulse lets me manage both push notifications and email campaigns in one place, which saves me a lot of time. I use it to reach users right away with push alerts, and then follow up with targeted emails. This helps improve engagement without having to juggle multiple tools. ### 10. Good value but could use some polish **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about SendPulse?** The multi-channel approach is solid - email, SMS, and web push all in one place saves me from juggling three different platforms. Email builder is decent, drag-and-drop works without glitching out. Automation flows are straightforward to set up, nothing overly complicated. Deliverability rates have been good, emails actually land in inboxes instead of spam folders. Pricing is fair compared to competitors like Mailchimp which got insanely expensive. **What do you dislike about SendPulse?** UI feels dated compared to newer tools - looks like it hasn't been redesigned in years. Analytics dashboard is pretty basic, missing some granular metrics I'd like to see. Templates are hit or miss, some look professional but others feel cheap. Customer support response time can be slow, sometimes waiting a day for answers. The SMS credits system is confusing as hell - wish it was just straightforward per-message pricing. Mobile app is clunky and missing features from the desktop version. **What problems is SendPulse solving and how is that benefiting you?** Consolidating all our outbound marketing into one platform instead of paying for three separate tools. Running drip campaigns to nurture leads without manually following up with everyone. Sending transactional emails for our SaaS product confirmations and password resets. The automation stuff lets me set it and forget it rather than babysitting campaigns. Multi-channel means I can test SMS vs email to see what converts better for different segments. Basically streamlines our entire customer communication workflow. ### 11. Intuitive Multi-Channel Messaging That Boosted Our Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Kashika L. | Support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2026 **What do you like best about SendPulse?** I love how intuitive SendPulse is. Even when I’m working with more complex workflows, it still feels easy to use, and my engagement rates have noticeably improved. It’s a game changer for multi-channel messaging like email, SMS, and web push notifications. **What do you dislike about SendPulse?** Reporting is useful though exporting detailed data could be more smooth and flexible. **What problems is SendPulse solving and how is that benefiting you?** Keeping track of health package promotions used to be messy but Sendpulse centralizes communications and saves me hours every day. It helped automate appointment reminders to customer to avoid rescheduling appointment or cancellations. ### 12. A simple, affordable, and effective tool for multi-channel marketing. **Rating:** 5.0/5.0 stars **Reviewed by:** Abhimanyu S. | Full Stack Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about SendPulse?** I like that SendPulse combines email, SMS, push notifications, and chatbots in one place, which saves me from juggling multiple tools. The drag-and-drop email editor is easy to use, and the automation builder makes it simple to set up workflows even without much technical knowledge. Their pricing is very reasonable compared to competitors, and customer support is responsive whenever I’ve had questions. It’s a good balance of features and affordability for small to medium businesses. **What do you dislike about SendPulse?** While it works well for most campaigns, the reporting and analytics could be more detailed. Sometimes the interface feels a little cluttered, and finding advanced features takes some extra clicks. The chatbot tools are helpful but not as powerful as dedicated platforms. Also, deliverability is generally good, but occasionally some emails end up in spam, so you need to carefully follow best practices. **What problems is SendPulse solving and how is that benefiting you?** SendPulse helps me manage email marketing, SMS, and chatbot campaigns from a single platform, which saves time and reduces the need for multiple tools. The automation workflows allow me to engage customers at the right time without manual follow-up, improving conversions and customer retention. Having a built-in CRM and segmentation options also makes it easier to personalize campaigns, which leads to better engagement rates. Overall, it has streamlined my marketing efforts and helped me reach customers more effectively while keeping costs low. ### 13. Ease of use and smart automation provide excellent time and value. **Rating:** 5.0/5.0 stars **Reviewed by:** خالد . | موادر بشرية HDR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about SendPulse?** I liked SendPulse for its ease of use and the speed of executing campaigns, in addition to the smart automation tools that save a lot of time and help me communicate effectively with customers via email, WhatsApp, and bots. The platform is organized and clear, offering excellent value compared to others. **What do you dislike about SendPulse?** What I didn't like is that some templates and options for automated content could be more, and I hope for more integrations for the Arab market, such as payment gateways and local CRM platforms. However, these are not major issues, and the platform is constantly evolving. **What problems is SendPulse solving and how is that benefiting you?** SendPulse helps me solve the problem of managing communication with customers from multiple channels in one place, such as email, WhatsApp, and bots. It also solves the problem of task repetition through automation, which saves a lot of time and makes it easier to follow up with customers and convert them more effectively. Thanks to it, marketing campaigns have become faster, more organized, and easier to measure and analyze. ### 14. Versatile Multi-Channel Marketing with SendPulse **Rating:** 4.0/5.0 stars **Reviewed by:** Yash J. | None **Reviewed Date:** November 30, 2025 **What do you like best about SendPulse?** I use SendPulse for email marketing, WhatsApp campaigns, and SMS marketing. I particularly like the Automation 360 feature, which saves me a lot of time and ensures no leads are missed. It allows for multi-channel follow-ups, which is essential for maintaining and engaging my audience efficiently. Additionally, the initial setup of SendPulse was easy, which made the transition smooth. SendPulse offers more than just email functionality, unlike Mailchimp, which was one of the reasons for switching. **What do you dislike about SendPulse?** I find the WhatsApp API setup confusing for beginners, which can be quite frustrating when trying to get started. Additionally, the automation flow UI can feel cumbersome and heavy when dealing with large workflows, making it less intuitive to navigate and manage these complex processes efficiently. **What problems is SendPulse solving and how is that benefiting you?** I use SendPulse for email marketing, WhatsApp campaigns, and SMS marketing. It helps me track and manage my audience, saves time with Automation 360, ensures no missed leads, and allows multi-channel follow-ups. ### 15. The Best Email Marketing Software For Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Maxwell O. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about SendPulse?** As a Digital Marketer and Website Developer who has worked with several businesses in Ghana and abroad, I have always been searching for softwares that are easy to use and very affordable so I can recommend to my clients. Honestly, SendPulse has become my number one email marketing softwares after trying several others. One of the key reasons why I like SendPulse is their drag-and-drop editor. Even people with no experience are able to navigate their way around easily. I have integrated their service to a lot of my clients, and it's really exciting. The second is affordability. Most of my clients are small businesses based in Africa, and as much they always prefer email markeing softwares that are very affordable. SendPulse delivers on that promise. On top of that, the have coupons, as well as startup accelerators that startups can benefit from. SendPulse also has SMS, Automation, Web Notification, CRM among other tools all in one dashboard so it makes working easier instead of me having to explore different platforms from left to right. Finally, their customer service is always online through their integrated live chat system when you can truly disturb them when you need assistance. **What do you dislike about SendPulse?** In as much as I like SendPulse, there are still few things I wish they could improve upon. One is the ability to import RSS Feed directly to enable us to import news sources, and even do automations with it. Secondly, I would appreciate it if they could provide direct Elementor Integrations since lots of WordPress Developers like myself depend on it for all our works. Finally, I would appreciate it if they can add the possibility to have multiple selection on the forms. **What problems is SendPulse solving and how is that benefiting you?** SendPulse solves the problem of the so many fragmented and very expensive email marketing softwares my providing one simple to use platform that solves almost all of the markeing needs for small businesses. Previously, I had to use different tools, thereby doing multiple integrations which ends up wasting lots of my time and resources. With sendpulse, I am able to do Email Marketing, Chatbot integrations, SMS, Email Automation, and even more all in one dashboard. It helps my clients grow their businesses whilst focucing on the most important aspects of their business. ### 16. SendPulse: The All-in-One Business Solution I Wish I'd Found Sooner **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about SendPulse?** I've been using SendPulse for a while now and absolutely love it. I originally signed up because they offer a great deal on their email plan, but I discovered it was so much more than that. I was highly impressed when I joined – even their free plan offered more features than most lower-level paid plans with other providers. After importing my emails and setting up a few automations, I noticed they also offer website building. I love their website builder! It's so easy to use and highly responsive. I recreated my business website in no time, and websites are included in the plans, which was a fantastic bonus. Now I don't have to pay a separate company for my website. Once that was sorted, I discovered they also handle SMS messaging and website chatbots – that's my next step. After that, it's time to start utilising their CRM system so I can track who's doing what. They even do course hosting (is there anything they don't do? lol), so I'll be putting a training course for the businesses I work with on there in the near future. Finally, a well-organised and affordable one-stop shop for running my business. Where have you been all my life? **What do you dislike about SendPulse?** The only function I can see missing is a simple invoicing plan. I would also like to see a simple Google review widget in the website builder. I had to use a third party for that. **What problems is SendPulse solving and how is that benefiting you?** SendPulse solved my biggest headache, dealing with multiple companies for different services! Before them, I was paying separate bills for email marketing, website hosting, and other tools. What a nightmare that was. Now I've got everything in one place, emails, website, SMS, CRM, the lot. The cost savings alone are amazing since I'm not paying multiple vendors anymore. Plus, everything works together seamlessly instead of trying to make different platforms talk to each other. The time I'm saving is incredible too. Their website builder had my new site up in no time, and I don't have to learn a bunch of different systems. As I add more features like chatbots and course hosting, it's all right there waiting for me. Basically, they've given me back the time and energy I was wasting on managing different tools so I can actually focus on running my business. Simple as that! ### 17. Easy and reliable email marketing platform for everyday business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Oleg O. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about SendPulse?** SendPulse is very easy to use and quick to set up. The email builder is intuitive, templates look professional, and automation tools help save a lot of time. It’s great for managing campaigns without technical complexity. **What do you dislike about SendPulse?** Some advanced features feel limited unless you upgrade, and reporting could be more detailed. Occasionally, customization options for templates could be more flexible. **What problems is SendPulse solving and how is that benefiting you?** SendPulse helps me manage email marketing efficiently in one place. It saves time, improves communication with customers, and allows me to run campaigns without needing technical skills or extra tools. ### 18. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart T N. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2025 **What do you like best about SendPulse?** Easy to use and the platform is seamless **What do you dislike about SendPulse?** It does not show first on a google search. I tried 2 platforms before finally finding it **What problems is SendPulse solving and how is that benefiting you?** Allowing us to have a good and enhanced communication with customers ### 19. Exactly What I Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Hassan H. | Business Development and OPerations Speciallist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2025 **What do you like best about SendPulse?** I just wanted to share how great my experience has been with your service. Everything was super smooth and easy to use — honestly, it saved me a lot of time and effort. I really appreciated how clear the steps were and how helpful the support team was whenever I needed anything. It’s rare to find a service that works exactly as promised, and this one really did. I’ve already told a couple of my friends about it, and I’ll definitely keep using it myself. Thanks again for the awesome experience! **What do you dislike about SendPulse?** While SendPulse offers a wide range of features, I found the interface to be a bit overwhelming at first, especially for beginners. Some of the automation flows could be more intuitive, and switching between different channels (like email and chatbot) isn't as seamless as I hoped. Also, connecting multiple social media accounts under one workspace could be more flexible. **What problems is SendPulse solving and how is that benefiting you?** SendPulse helps me centralize my communication across email, chatbots, and SMS — all in one place. This saves me time and effort when managing multiple campaigns and channels. The automation tools also help me engage with my audience instantly without needing to be online 24/7, which is a huge benefit for lead generation and customer support. ### 20. Superb Automation and Chatbot, Needs More Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Abdulakeem O. | Software Developer **Reviewed Date:** December 15, 2025 **What do you like best about SendPulse?** I like SendPulse's email service and its chatbot flows, which work really well with a swift interface. I also appreciate the Automation 360, including the email verifier feature. The initial setup was super easy too. **What do you dislike about SendPulse?** I just feel like the limitations on the bot function should be improved. Also, there is limited models availability. For the website builder, I'd like to see improvements on customization, such as access to the code features, unlike the current limitations, which would be similar to what is available in Duda. **What problems is SendPulse solving and how is that benefiting you?** SendPulse simplifies chatbot creation, minimizes web push notification issues, and enhances live chat and email marketing. ### 21. Reliable Platform with Continuous Growth, but Some Features Still Developing **Rating:** 4.0/5.0 stars **Reviewed by:** Graham K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about SendPulse?** Send Puls is a high-quality platform that I have been using for more than three years. I really enjoy witnessing its growth and the various new verticals it continues to explore. With each new iteration of the product, I find myself growing alongside it, as every update is thoughtfully developed. **What do you dislike about SendPulse?** Some features are only now becoming available, so they aren't as well supported or as advanced as those offered by more expensive competitors. **What problems is SendPulse solving and how is that benefiting you?** Email is the core, but we are trying our CRM. ### 22. An economical and efficient solution to automate WhatsApp **Rating:** 5.0/5.0 stars **Reviewed by:** Samy U. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about SendPulse?** We were using Gallabox for our WhatsApp bot, but switching to SendPulse was a real revelation. The value for money is simply unbeatable: SendPulse is significantly cheaper while offering reliable and professional features. Thanks to this change, we will be able to significantly reduce our costs without compromising the quality of service. An efficient, economical solution perfectly suited to our needs. I highly recommend it! **What do you dislike about SendPulse?** Their WhatsApp bot creation tool is a bit less developed than Gallabox's, which is entirely dedicated to this function. That said, SendPulse also offers mailing, SMS, and pop-ups, making it a much more comprehensive solution. The tool remains largely sufficient for our current needs. **What problems is SendPulse solving and how is that benefiting you?** We were using Gallabox for our WhatsApp bot, but switching to SendPulse has been a real revelation. The value for money is unbeatable: SendPulse is significantly cheaper while offering reliable and professional features. Thanks to this change, we will be able to significantly reduce our costs without compromising quality. ### 23. Impressively Smooth Onboarding and User-Friendly Chatbot Creation! **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Lumbi W. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about SendPulse?** The onboarding experience was seamless, with clear on-screen prompts and guided walkthroughs that made setup feel effortless. Building a chatbot was refreshingly straightforward—even for a first-timer—thanks to well-structured tutorials that are available whenever you need a hand. The payment process? Fast, intuitive, and hassle-free. Overall, it’s a smooth, satisfying experience from start to finish! **What do you dislike about SendPulse?** I would appreciate the number of subcribers for the least package to be increased from 500 to 1000 **What problems is SendPulse solving and how is that benefiting you?** As a pharmacy offering virtual consultations, we needed a reliable platform to manage both automated and real-time customer interactions. SendPulse is solving multiple challenges for us. First, it allows us to create a WhatsApp chatbot that handles common inquiries—like medication availability, dosage instructions, and opening hours—saving us valuable time. Second, the live chat feature ensures our pharmacists can step in instantly when a patient needs personal attention or consultation. This hybrid automation + human support model has improved our response time, reduced workload, and enhanced customer satisfaction. The platform's simplicity and integration options are a big plus for our growing digital health needs. ### 24. Sendpulse Services review. **Rating:** 4.5/5.0 stars **Reviewed by:** Novel N. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about SendPulse?** They are genuine and offered at a fair price. Overall, I found them to be satisfactory. I mostly use chatbots. Messenger, Instagram and majorly whatsapp. **What do you dislike about SendPulse?** I believe that if their CRM were improved, I would switch over from Zoho CRM to SendPulse without hesitation. **What problems is SendPulse solving and how is that benefiting you?** Automating WhatsApp messages has been useful for marketing purposes and for segmenting my customer base. It also helps with gathering leads, reaching out to those leads, and managing customer queries efficiently. ### 25. Excelent **Rating:** 5.0/5.0 stars **Reviewed by:** Kamelia N. | Payroll specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about SendPulse?** SendPulse has been a game-changer for automating communication with our couriers. I use it mainly for Telegram and email flows, and the visual builder is intuitive and powerful. The segmentation options and personalization features help us target different courier groups with ease. I also appreciate the integration with messengers like WhatsApp, which gives us more flexibility. **What do you dislike about SendPulse?** It would be helpful if Telegram allowed proactive messaging like WhatsApp does. Also, the mobile app experience can feel a bit limited — I’d love more control and visibility over my flows when I’m on the go. Lastly, native CRM features could be expanded a bit more for small teams who don’t use external tools. **What problems is SendPulse solving and how is that benefiting you?** SendPulse helps us solve a major challenge in our logistics business — keeping in touch with hundreds of couriers in a structured, automated way. Instead of relying on manual communication or phone calls, we now use chatbots and flows to handle onboarding, reminders, support, and engagement. It saves us time, reduces misunderstandings, and gives our team more control over courier management. The ability to connect with Telegram and WhatsApp from one platform is a huge advantage for reaching users where they already are. ### 26. This significantly eases the small entrepreneur's daily life. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2025 **What do you like best about SendPulse?** SendPulse is easy to use and suits small businesses well. The program is simple, so marketing campaigns succeed easily without technical expertise. The service is affordable - the free version is sufficient for many needs and paid packages are inexpensive. Automation features save time by automatically sending messages to customers. From one place you can manage emails, text messages, and push notifications. Reports help understand which messages work best. Customer support is fast and skilled, and guides make implementation easier. SendPulse combines ease of use, efficiency, and affordability, which makes it an important tool for small business owners. It deserves 5/5 stars and I recommend it to everyone who wants to improve their customer relationships. **What do you dislike about SendPulse?** SendPulse offers extensive features for email marketing, but its user experience suffers from a poorly designed user interface. The main page is overloaded with numerous functions that are packed into a single view. Beginners struggle with figuring out where to start. Features are located in illogical places, and key elements get lost among less essential ones. New users are not provided with sufficient guidance. The user interface needs a more sensible front page, a more effective search tool, clearer menus, and a comprehensive visual update. Although SendPulse contains a comprehensive toolkit, the interface's lack of clarity significantly weakens the user experience. New users find the platform particularly challenging. **What problems is SendPulse solving and how is that benefiting you?** I provide technical support for elderly people and help them learn digital skills, assisting them through remote support practically around the clock with various challenges that arise with computers and devices. This model works excellently, as older adults are not necessarily as familiar with the intricacies of technology. Most often it's more comfortable for them to get in touch via WhatsApp message, text message, or email, and through these channels automation and artificial intelligence relay the contact directly to me. Not all messages need to be examined equally carefully, as the AI performs its part and highlights the most essential matters. This is how the system operates. ### 27. Sendplus Chatbot: A Simple, Effective Solution for Small Business Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Jailabdeen M. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about SendPulse?** Sendplus is easy to set up, offers smooth WhatsApp integration, and provides useful automation for customer support and lead generation. The platform is user-friendly, with a clean dashboard that makes chat management simple and efficient. **What do you dislike about SendPulse?** The AI is limited for handling complex or unstructured questions, and some advanced automation features may need technical support to configure. **What problems is SendPulse solving and how is that benefiting you?** SendPulse helps solve the problem of managing customer communication across multiple channels efficiently. It simplifies email marketing, chatbot automation, and SMS campaigns in one platform, saving me time and improving customer engagement. By automating repetitive tasks like order updates, follow-ups, and FAQs, it allows me to focus on growing my business while providing faster, more consistent service to my customers. ### 28. Great Software **Rating:** 4.0/5.0 stars **Reviewed by:** Frank G. | Owner/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2025 **What do you like best about SendPulse?** We are barely starting, but what we like is the ammount of features it has **What do you dislike about SendPulse?** The AI integrations should also support CLAUDE not only OpenAI and Deepseek, I know there is a manual request, but we'd like to integrate on a different way **What problems is SendPulse solving and how is that benefiting you?** using the same flow/bot on all my channels is a huge improvement, i don't need to make one bot for web and other for social ### 29. Simple, handy and reliable marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Arnav K. | Marketing executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about SendPulse?** Sendpulse is easy to use and saves me a lot of time. I can reach my audience through email, SMS, or chatbots without switching tools. **What do you dislike about SendPulse?** Honestly, It's easy to use and does everything i need. **What problems is SendPulse solving and how is that benefiting you?** Sendpulse helps me reach customers through emails, SMS and chatbots all from one place. It saves time and keeps my marketing organized. ### 30. Chat Bot is a great source of information for our users and saves us great amount of work. **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando C. | Manager, designer, photgrapher, web and graphic designer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about SendPulse?** As we move along learning how to use it intuitively, the ChatBot has become more precise and can handle much more information and many more specific responses per day. It is a great precise information for all of our users and they can obtain quick answers to their questions. We improve with new questions every month! **What do you dislike about SendPulse?** Learning curve took a longer than expected.a But once I got the basic concepts I started moving on. I now know much more about it and I try to include new information periodically, making the Chat Bot much stronger and robust. Everyday we have more and more visitors. Would like to have more than three options. **What problems is SendPulse solving and how is that benefiting you?** Send Pulse is taking care of the many questions users have about notary services in Notary 68 in Bogotá, Colombia. It has streamlined and made responses more effective and timely. But I would greatly appreciate if the questions once they are programmed in the chat bot can be ordered alphabetically so they can easily found when needed. ### 31. A Powerful and User-Friendly Multi-Channel Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Yasen K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about SendPulse?** Email, SMS, chatbots, and push notifications are just a few of the flawless automation channels that SendPulse offers as an all-in-one marketing platform. Setting up a campaign is quick and uncomplicated thanks to the user interface's ease of use and intuitiveness. The drag-and-drop email builder is ideal for creating visually appealing emails without requiring any coding knowledge. The automation tools, which enable customized workflows that improve engagement and conversions, are especially noteworthy. Their chatbot capabilities on WhatsApp, Telegram, and Facebook Messenger is also excellent, making it easier to engage with customers. Additionally, whenever help is required, their customer service is courteous and quick to respond. **What do you dislike about SendPulse?** While SendPulse is a great tool, it could benefit from more template modification possibilities. In comparison to other email marketing platforms, some more experienced users might find that the design freedom is a little bit restricted. Furthermore, more thorough analytics and reporting that provide a deeper understanding of campaign performance would be beneficial. Finally, even while the prices are reasonable, some of the more expensive services come with extra costs that can mount up based on usage. **What problems is SendPulse solving and how is that benefiting you?** SendPulse makes it simpler to connect and interact with clients across several platforms by streamlining and automating multi-channel communication. SendPulse integrates email marketing, SMS campaigns, push alerts, and chatbots into a single platform rather than requiring separate solutions for each of these tasks. This guarantees a more unified marketing strategy in addition to saving time. The engagement and conversion of audiences is one of the most difficult problems in digital marketing. I can design customized customer journeys based on user behavior thanks to SendPulse's automation features, which raise engagement and boost conversion rates. Another game-changer is the chatbot feature, which improves customer service and lead nurturing by facilitating real-time conversations over Facebook Messenger, Telegram, and WhatsApp. ### 32. Intelligent and easy-to-use multichannel automation **Rating:** 5.0/5.0 stars **Reviewed by:** Víctor S. | Empleado independiente, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about SendPulse?** What I like the most is its ease of creating automated campaigns across various channels like email, WhatsApp, and chatbots, all from a single platform, with visual flows and very intuitive integrations. **What do you dislike about SendPulse?** What I like least is that some advanced automation features take time to master, but the platform offers clear tutorials that help a lot at the beginning. **What problems is SendPulse solving and how is that benefiting you?** It helps me resolve channel dispersion and the loss of time in repetitive tasks by centralizing all communication and improving customer service with faster and more organized responses. ### 33. Amazing granularity of data collection in the lead acquisition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2025 **What do you like best about SendPulse?** The best platform sofar to reach out contacts on Telegram with sophisticated scenarios. Really helpful. Customer Support has been helpful in the learning phase process. **What do you dislike about SendPulse?** The global pricing is high if you want to pile up different marketing layers. **What problems is SendPulse solving and how is that benefiting you?** The collection of fine data about lead in order to refine the marketing strategies via the scenarios ### 34. Easy to use and satisfied from the beginning **Rating:** 4.5/5.0 stars **Reviewed by:** Frank d. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about SendPulse?** Easy to use and we can pretty fast create and submit a emailmarketing document **What do you dislike about SendPulse?** That we can only use registered prospects. As we have so many more potential clients, we would like to know how we can add them in our data base without them having to register one by one. This is very time consuming. **What problems is SendPulse solving and how is that benefiting you?** Create one data base to which we can send email marketing in a reasonable quick way. ### 35. E-Mail Marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about SendPulse?** SendPulse has helped us improve open rates and streamline our entire email marketing process. The automation features are powerful yet easy to set up, even for complex campaigns. Highly recommended for anyone serious about growing their email performance. **What do you dislike about SendPulse?** CRM can be more intuitive and have more abilities **What problems is SendPulse solving and how is that benefiting you?** Our Open Rate e-mail ### 36. Sendpulse is the best software of its kind and i recommend everyone to try it **Rating:** 5.0/5.0 stars **Reviewed by:** Josh C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about SendPulse?** It is the most affordable software of its kind on the market **What do you dislike about SendPulse?** I think sendpulse is pretty much perfect. **What problems is SendPulse solving and how is that benefiting you?** The problem that sendpulse solved was its truly a all in one platform. ### 37. good to have SendPulse but dont depend on it too much **Rating:** 3.5/5.0 stars **Reviewed by:** Ashok R. | Sr Cloud Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about SendPulse?** sending email campaigns are very easy and most of the emails are landing in inbox **What do you dislike about SendPulse?** its purely email contact based so it will not work for who are going to change their contacts list frequently **What problems is SendPulse solving and how is that benefiting you?** if I sent marketing emails with my Google workspace or Office 365, they are suspending my emails, so I used SendPulse to send newsletters, and it helped a lot but as I told its Purely number of contacts based instead of emails quota ### 38. Convenient and flexible platform for email and chat communications **Rating:** 5.0/5.0 stars **Reviewed by:** Valentyn V. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about SendPulse?** SendPulse combines email campaigns, chatbots, and CRM in one interface. It saves time and simplifies client communication. The visual email editor is user-friendly, automation flows are easy to set up, and campaign analytics are solid. Integrations via Zapier and API work reliably. **What do you dislike about SendPulse?** The mobile app could be improved - it lacks flexibility for managing campaigns. It would also be helpful to have more ready-made templates and a more advanced builder for complex automation scenarios. **What problems is SendPulse solving and how is that benefiting you?** all i need with chat bots ### 39. Seamless Email, SMS and Chatbot Marketing. **Rating:** 5.0/5.0 stars **Reviewed by:** Devina K. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about SendPulse?** Sendpulse combines email, SMS and chatbot marketing in one platform. Its automation tools, Clean and easy to use interface and reliable delivery rates makes campaign faster and can able to integrate with popular CMS. **What do you dislike about SendPulse?** Need more customization options for landing page creation. **What problems is SendPulse solving and how is that benefiting you?** Sendpulse helps me manage email promotion easily all in one place. I can create, send and track emails quickly and helps me reach more people effectively. ### 40. Sendpulse helps us keep in touch with our audience for Anchoa Magazine **Rating:** 5.0/5.0 stars **Reviewed by:** Max W. | Editor, Anchoa Magazine, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about SendPulse?** The tools are all easy to use, and the customer service is really great if ever our teams get stuck. Emails delivery rates are really good, it's rare customers unsubsribe and the emails alway look professional from our own domain addresses. The Sendpulse form was easy to implament, it integrates really well with our Webflow website. In all, Sendpulse helps us keep in touch with our audience for Anchoa Magazine, sending email updates to our subscribers once or twice a month. **What do you dislike about SendPulse?** There's nothing we really dislike about Sendpulse, as a team, in general, the design of design can be hard but this is more about the limitation of HTML email rather than SendPulse. **What problems is SendPulse solving and how is that benefiting you?** We use Sendpulse for Anchoa, sending email updates to our subscribers once or twice a month, it helps us speak directly to our audience, to our subscribers, at it means we can tell them about new articles and features. It is particularly when, for example, Instagram limits the reach of posts, we always know users will get our emails. ### 41. Interesting Product **Rating:** 4.0/5.0 stars **Reviewed by:** Jack B. | Campaign Manager., Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about SendPulse?** The basics are easy to use, and while it has some advanced parts that are a little tricky, once they are set up, other users can use those parts easily. **What do you dislike about SendPulse?** It is not as user friendly as some of the other CRM Email programs I have used, but it still get the job done, just with extra steps **What problems is SendPulse solving and how is that benefiting you?** I was looking for an Email tool that would have good functionality, without feeling like I was overpaying. It is delivering. ### 42. Pretty Good, but... **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2025 **What do you like best about SendPulse?** Advantage: you can use different social profiles with a single chatbot account. **What do you dislike about SendPulse?** Disadvantages: SendPulse is not very user-friendly. **What problems is SendPulse solving and how is that benefiting you?** Creating automated bots that I can use with my social media profiles ### 43. A flexible and comprehensive tool for email marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Gustavo R. | WEB DEVELOPER, SEO NINJA, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2024 **What do you like best about SendPulse?** What I like most about SendPulse is the flexibility it offers for designing custom templates and setting up email campaigns. Its automation tools are intuitive and effective. I’ve also tried the push notification service, which was very useful for staying connected with users. SendPulse stands out for its ease of use and the variety of tools it integrates into one platform, from email marketing to push notifications. This makes it efficient for managing multichannel campaigns. The customizable templates and editor are excellent for creating professional and attractive designs. **What do you dislike about SendPulse?** Although the platform works well, there are too many extra charges for features that could be included in the main plans, which sometimes makes it more expensive. It would also be great to have more competitive options for small businesses or campaigns with limited budgets. **What problems is SendPulse solving and how is that benefiting you?** SendPulse helps streamline email marketing campaigns by offering a user-friendly platform for creating professional templates, automating campaigns, and analyzing results. This saves me time and ensures that my clients' messages reach their audience effectively. The integration of push notifications and multichannel tools allows me to expand engagement strategies, providing a more comprehensive approach to customer communication. Overall, it has helped me deliver better results for my clients and grow my business. ### 44. The best chatbot & CRM combination i have used **Rating:** 5.0/5.0 stars **Reviewed by:** William E. | System Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about SendPulse?** Combining Sendpulse chatbot and CRM has changed my business. I have used many CRM systems & chatbot, but no platform has been able to integrate CRM & chatbot seamlessly as Sendpulse. This is the best chatbot & CRM combination i have used, being able to send emails and whatsapp messages automatically to our customers is definetly a game changer for us. I don't usually write reviews, but i had to, so others can experience what i'm experiencing too. Automating customer conversations without having to do things manually as we used to do before has changed our business for good. And their price is way lower than others that i have used. I wish i knew this tool existed long ago. But regardless i'm very happy that i'm using it now. I can't see myself using any other platform except Sendpulse. **What do you dislike about SendPulse?** Nothing, it has impressed me beyond anyother CRM & chatbot system i have used. **What problems is SendPulse solving and how is that benefiting you?** Being able to send emails & whatsapp messages without having to do this manually, setting up flows that react based on customer's actions. ### 45. A powerful and user-friendly marketing tool for businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrius M. | Adjust based on your actual job title, such as "Marketing Specialist," "Business Owner," or any other relevant title.), Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2025 **What do you like best about SendPulse?** I really appreciate how easy it is to set up and manage email campaigns. The drag-and-drop editor is intuitive, and the platform offers excellent automation features that save me time. Additionally, their customer support is responsive and helpful. **What do you dislike about SendPulse?** I wish there were more detailed analytics reports available. Also, the mobile app could be improved to match the desktop functionality. **What problems is SendPulse solving and how is that benefiting you?** SendPulse helps me solve the challenge of reaching and engaging my audience effectively through email and SMS marketing. The platform’s automation tools allow me to set up personalized email campaigns that save time and ensure consistent communication with my customers. Additionally, the built-in analytics help me track the performance of my campaigns and make data-driven decisions to improve results. Overall, it has streamlined my marketing efforts and boosted customer engagement. ### 46. Great customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about SendPulse?** They have great customer support. You actually get to speak to a person if you email a question, imagine that! Also, they're a heck of a lot cheaper & easier to use than Mailchimp. **What do you dislike about SendPulse?** I don't know of any yet. Maybe the only downside could be that it felt like it was hard to get the information I needed from the FAQs. If I remember correctly, something in them was a little confusing and I needed clarification. **What problems is SendPulse solving and how is that benefiting you?** Making it easier and cheaper. Great customer service. ### 47. Send Pulse is good Application , and All in One Roof for the Business Growth. **Rating:** 4.0/5.0 stars **Reviewed by:** Gopalakrishnan R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about SendPulse?** The tools for the Business Growth in all Dimensional , Such as Email Marketing, Sales, Bots, CRM , Push notification, are at one Roof is THE BEST AVAILABLE tool today in the Market **What do you dislike about SendPulse?** Templatea are avaible to intergrate WhatsApp Chatbot with variable, In Conversation Only Template Name are available to understand, But Template are having Variables , so we are unable understand what subject we are discussing with the subscriber, Request Instead of Template Name , Template Content if availale will be helpful **What problems is SendPulse solving and how is that benefiting you?** Auto response and Work Flow Builder easy to integrate, so much of time savings on this ### 48. Good Chatbot Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Jatin K. | Marketing Specialist, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about SendPulse?** I like most about the send pulse is that it provide the best chatbot for the website. **What do you dislike about SendPulse?** Dislike about the sendpulse is their email marketing tool **What problems is SendPulse solving and how is that benefiting you?** sendpulse is solving the problem of live chatbot on our website. ### 49. Telegram Bot phone number feature **Rating:** 5.0/5.0 stars **Reviewed by:** Yaroslav B. | CEO / Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about SendPulse?** I'm mostly unising Telegram Bots, and the biggest problem that I faced in a different sevices was correct number submition. Many leads wrote their number in a different form and I couldn't find service that accepts different forms of numbers(I used mostlyTeleForm before). But in sendpulse it worked correctly as I wanted. Also cool that everything in one place, but I'm still learn what I need. **What do you dislike about SendPulse?** Plese add auto web-hook parameters or do it simplier, because is hard to understand how to conect another CRM via web-hooks. And when you want to send a picture through a campaign, the window where you place text is too small, but you don’t want to send the text separately without the picture, so you endure it. **What problems is SendPulse solving and how is that benefiting you?** We are using chatbots to gather lead contacts and create funnels in Telegram. It’s one of our main sources of leads. ### 50. Great for start ups and easy to scale as you grow **Rating:** 4.5/5.0 stars **Reviewed by:** Émile R. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about SendPulse?** I was able to set up my website and landing page in less than one hour with a professional look. It gathers my leads and I can then send emails to them. It offers a lot of features a CRM would, and is pretty cheap. I'd say its perfect for a business my size. **What do you dislike about SendPulse?** The website editor is a bit clunky, I end up being able to do what I need but its not super intuitive for me and I'd like more options to customize. I need more time to discover all features it offers, onboarding could have been a bit better. **What problems is SendPulse solving and how is that benefiting you?** I needed to build a landing page to promote a new product and start gathering interest for it. I didnt want to spend too much money at first and just wanted to build something quick and easy ## SendPulse Discussions - [Delete a few contacts at one go](https://www.g2.com/discussions/delete-a-few-contacts-at-one-go) - 1 comment, 1 upvote - [SendPulse must be more open on free basis too?](https://www.g2.com/discussions/sendpulse-must-be-more-open-on-free-basis-too) - 2 comments, 1 upvote - [How do I integrate everything together to help people subscribe & do SMS, etc...](https://www.g2.com/discussions/how-do-i-integrate-everything-together-to-help-people-subscribe-do-sms-etc) - 1 comment, 1 upvote - [What is the limit on email validator tool at a time.](https://www.g2.com/discussions/what-is-the-limit-on-email-validator-tool-at-a-time) - 2 comments, 1 upvote - [What is SendPulse used for?](https://www.g2.com/discussions/what-is-sendpulse-used-for) - 1 comment - [View SendPulse pricing details and edition comparison](https://www.g2.com/products/sendpulse/reviews?via=salescaptain&facet2=pdf§ion=pricing&secure%5Bexpires_at%5D=2026-05-21+09%3A28%3A18+-0500&secure%5Bsession_id%5D=c3c6cb83-c94c-4ade-9d62-4333dfcef155&secure%5Btoken%5D=72251653a4174ca310d2cece4081a9385b4b76df42713c4fc6adb432649c0688&format=llm_user) ## SendPulse Integrations - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Netcore Email API](https://www.g2.com/products/netcore-email-api/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) - [Travelpayouts](https://www.g2.com/products/travelpayouts/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## SendPulse Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Administration** - Template Creation - Custom Unsubscribe - Email Segmentation - Detailed Server Logs **Diagnosis** - Content - Policy Compliance **Campaigns** - Customize - Scheduling - Segmentation - Triggered Notifications **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Generative AI** - AI Text Generation **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Integrations** - Webhooks - Event Tracking API - Mail Send API **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging **Tracking** - Open Rate **Analytics** - Campaign Performance - Audience Insights **Edit** - Pre-Made - Build - HTML **Platform** - Live chat - Integrations - Branding - Analytics - Role-based access - Collection of information **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO **Agentic AI - Email Verification** - Decision Making **Reporting & Analytics** - Reporting - Dashboards **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation ** Internal Use** - Customization - Conversation Archiving - Lead Development - Team Inbox **Reporting** - Campaign Performance **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Generative AI** - AI Text Generation **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - API Integration **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top SendPulse Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,432 reviews) - [MailerLite](https://www.g2.com/products/mailerlite/reviews) - 4.6/5.0 (1,091 reviews) - [GetResponse](https://www.g2.com/products/getresponse/reviews) - 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