![Brian Bojan D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian Bojan D.")
BD

Brian Bojan D.

Director of Strategic Planning

Small-Business (50 or fewer emp.)

10/18/2022

"Poor sales experience"

0/5

What do you like best about Semrush?

Software is alright, but you can find much more affordable solutions for way lower prices. If we weren't invested so much in the software, we'd much prefer working with other vendors. Review collected by and hosted on G2.com.

What do you dislike about Semrush?

I dislike their sales team, they aren't helpful, their pricing is opaque and confusing, and their team doesn't try to help you. They observe you simply as means for them to achieve their commissions. You won't be treated like a customer, but an ATM. Review collected by and hosted on G2.com.

What problems is Semrush solving and how is that benefiting you?

Data analytics for SEO and reporting. We enjoy working with these tools, but pricing is pushing us away toward other vendors such as writer zen and uber suggest. Review collected by and hosted on G2.com.

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Response from Semrush of Semrush

[Editedit](https://www.g2.com/survey_responses/semrush-review-7229007/official_response/edit)

Hi Brian, thanks for being a Semrush user! We are sorry to hear about your experience with part of our team; your feedback is key to our improvement. We will share this with managers to investigate the details on our end.

If you have additional questions about pricing, we have it all laid out on our website. Should you need further assistance, please reach out to mail@semrush.com, and we'd be happy to assist!

[See how Semrush improved](https://www.semrush.com/prices/)

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