
The implementation process was seamless and exceptionally fast. Within days, the entire platform was fully functional without any unnecessary deployment headaches or heavy administrative overhead for our IT team. Having core functionalities like credential vaulting and remote session management unified into a single, intuitive dashboard makes daily operations highly efficient. Furthermore, the user experience for our administrators is smooth, and the tool performs flawlessly without slowing down our systems. Another standout aspect is their customer support—the technical team is highly responsive, proactive, and always ready to assist immediately whenever we need guidance. It is a robust, reliable, and user-friendly solution that delivers excellent performance right out of the box. Review collected by and hosted on G2.com.
The core audit logs and session recordings are captured perfectly, customizing the compliance reports exactly the way our management wants takes some extra effort. Also, during the initial setup, mapping very specific, granular access policies for nested groups took a bit of trial and error to get right. Bringing Custom reports would help us Review collected by and hosted on G2.com.