![Sharat B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharat B.")
SB

Sharat B.

Web Designer

Small-Business (50 or fewer emp.)

5/10/2022

"A very reliable data recovery from an excellent drive manufacturer."

5/5

What do you like best about Seagate Cloud Disaster Recovery Service?

Seagate makes world-class hard drives. I've been using them since the Windows 95 days. Whether personal or enterprise, I always go for this brand over others. Their Data Recovery service is no different in quality and expert care that is provided in the recovery process. With so many hard drives being used for personal and professional needs, sometimes one might fail to read or be accessed. I am happy to say that I have always had my data recovered on the rare chance that one had gone bad. When they do recover data, they send it back in a 4TB drive, which isn't cheap. So, that's a plus in my books. Review collected by and hosted on G2.com.

What do you dislike about Seagate Cloud Disaster Recovery Service?

I've been fortunate to not have hard drives fail and the very few that did, Seagate Cloud Disaster Recovery Service did manage to recover my data. What I would improve on the company is that their email response time could be better, especially when customers are anxious about the recovery process. Also, if recovery fails, they should offer a full money back, instead of a pro-rated refund because while the service isn't very expensive, it is unpleasant to have lost data and still be charged a fee for it. Other than this, there is nothing to dislike. Hope the company keeps making world-class drives. Review collected by and hosted on G2.com.

Recommendations to others considering Seagate Cloud Disaster Recovery Service:

If you're shopping for a good data recovery service and bought a Seagate product, use them. Review collected by and hosted on G2.com.

What problems is Seagate Cloud Disaster Recovery Service solving and how is that benefiting you?

Seagate Cloud Disaster Recovery Service is insurance, more than anything else. And it is a good one at it, as insurance and guarantees are provided by third-parties data recovery services as well. I have peace of mind knowing that in the event of data failure, I have Seagate services to help me through the recovery process. My business data is in good hands. It's a failsafe for me knowing that my data is safe. I can also confirm that my clients are happy knowing that I have their data insured against any disaster. Review collected by and hosted on G2.com.

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See what 5 reviewers think of Seagate Cloud Disaster Recovery Service

4.6 out of 5 · Verified reviews from real users

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