# Scribe Reviews
**Vendor:** Scribe  
**Category:** [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 797
## About Scribe
See the work. Scale the best. Improve the rest. Scribe’s Workflow AI platform helps organizations ensure work gets done right, and shows how work can be done better. Trusted by teams at New York Life, T-Mobile, LinkedIn, HubSpot, and Northern Trust, Scribe is used by 94% of the Fortune 500 to work smarter, faster, and deliver exceptional results. Scribe Capture puts the best ways of working at everyone’s fingertips. It automatically creates and shares step-by-step guides, complete with text and screenshots — no more tedious screenshotting and manual documentation. ✅ Document your processes 12x faster ✅ Find answers to your questions 63% faster ✅ 98% of teams make fewer mistakes Scribe Optimize helps your organization make work even better. It continuously mines workflows to identify the biggest opportunities to improve and drive transformation. Scribe empowers your whole organization — from new hires to your most experienced team members — to do their best work. Every single day. ✨ Loved by over 5 million users ✨ Trusted by 600,000 organizations ✨ Forbes Next Billion-Dollar Startup & LinkedIn Top Startup Learn more at scribe.com



## Scribe Pros & Cons
**What users like:**

- Users find Scribe's **ease of use** exceptional, allowing effortless creation of documentation and training materials. (400 reviews)
- Users value the **time-saving capabilities** of Scribe, enabling quick creation of documentation and enhancing productivity. (195 reviews)
- Users love the **easy editing tools** in Scribe, enabling quick and effective creation of training materials and SOPs. (188 reviews)
- Users appreciate the **easy creation** process of Scribe, effectively automating step-by-step documentation and saving valuable time. (178 reviews)
- Users highlight Scribe for its **time-saving capabilities** , enabling quick and efficient documentation creation and updates. (171 reviews)
- Users value the **easy sharing** capabilities of Scribe, enhancing productivity with intuitive, detailed tutorials for team collaboration. (154 reviews)
- Users love Scribe's **easy-to-use process capturing** , facilitating efficient how-to tutorials with editable screenshots and instructions. (144 reviews)
- Setup Ease (135 reviews)
- Guides (116 reviews)
- Efficiency Improvement (110 reviews)

**What users dislike:**

- Users find **editing difficult** in Scribe, often facing challenges with adjustments and missing elements in screenshots. (75 reviews)
- Users report **screenshot issues** with missed button captures, limiting usability during workflows and tutorials. (47 reviews)
- Users note the **limited features** of Scribe, particularly in session naming and sharing options, hindering efficiency. (38 reviews)
- Users express frustration with **limited customization** , wishing for more control over features and branding aspects. (29 reviews)
- Users experience **slow performance** with Scribe, including laggy loading times and occasional crashes in Chrome. (28 reviews)
- Confusion (27 reviews)
- Users find **confusing procedures** in Scribe due to the need for switching between app and web versions. (26 reviews)
- Difficulty (25 reviews)
- Deletion Difficulty (24 reviews)
- Users face **image editing difficulties** with Scribe, including inefficient PDF saving and issues with screenshot editing tools. (24 reviews)

## Scribe Reviews
  ### 1. I love Scribe. I don't know why every company isn't using this!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie G. | Customer Onboarding Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Scribe?**

I love the browser extension. When I need to quickly show a colleague how to do something, I just grab a "Scribe" and send it along. It is so quick and easy!

I also love that I can edit the steps. Scribe is sometimes "too good" in that it documents something that is so specific, it may never be the same. I can go in and edit the step to be more general like "choose date/time".

**What do you dislike about Scribe?**

I think the only thing I don't like is that when I send someone a link to the Scribe, if they're not on my account, they can't always access it. Or maybe they need to sign up for Scribe and they don't want to or can't. I just convert it to PDF in those cases.

**What problems is Scribe solving and how is that benefiting you?**

We do a lot of process documentation. I can quickly document a step by step process light years faster than I used to do by manually grabbing screen shots.

  ### 2. User-Friendly, Cost-Effective with Minor Audio Limitations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caryn L. | Director Educational Technology and Innovation Center, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Scribe?**

I love using Scribe for how it records the specific clicks and highlights on the screen, making it easy for our teachers to follow along. The setup was super easy, and its intuitive interface is very user-friendly. Additionally, the cost provides great value, making it accessible to many.

**What do you dislike about Scribe?**

{"I had the misconception that the software recorded audio instead of using AI for transcription, and I wish this feature was included in my subscription cost.","I would like the opportunity to have audio transcriptions or recordings that can be attached to my scribes, as some learners appreciate hearing voice alongside reading.","It would be beneficial if Scribe added the option to edit downloaded documents directly in the platform instead of needing to use Microsoft to edit for privacy and then convert to PDF."}

**What problems is Scribe solving and how is that benefiting you?**

I use Scribe to efficiently deliver tech tips to our faculty, helping them quickly grasp new technology features and make effective use of available resources.

  ### 3. Saves TIME with Consistent, Professional Guides

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy H. | Employee Relations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Scribe?**

This saves me so much manual work - Scribe is EASY to use, and I no longer need to use 3-5 pieces of software to put together a guide. I also like how consistent and professional the results are.

**What do you dislike about Scribe?**

I wish there was an easier way to combine multiple scribes for very long processes

**What problems is Scribe solving and how is that benefiting you?**

Scribe is making it simple for me to create straightforward instructions, and the results are consistent and professional. Previously, we had to use screenshots, then annotate them, then place them into Word and write instructions, then save as a PDF and send as an attachment. Scribe does a great job of using AI to create instructions to go with steps, all I need to do is add in a few extra words (usually a tip or alert). Creating animated/video/voiceovers was too difficult so we never did it. I'm looking forward to integration with Teams. Scribe performs well, and the pricing was very reasonable. Because we do a lot of training that's more visual or "how to" this is more cost effective than LMS options. The one time I had an issue, the support team responded VERY quickly. Set up was easy.

  ### 4. Effortless Documentation with Scribe’s Desktop App and Responsive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Desiree M. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about Scribe?**

Scribe has been incredibly helpful in creating my documentation. It’s much easier compared to the usual process of taking screenshots step by step and manually marking where to click. The desktop app is also very convenient, as it allows me to create Scribes outside of the browser. Additionally, their customer support is easy to reach and very responsive. Their quick and helpful replies make the overall experience of using Scribe even better.

**What do you dislike about Scribe?**

The only downside I’ve encountered with Scribe is the inability to set folder-level permissions within the organization. I’m currently using Scribe Pro, and I was hoping to separate access for our smaller teams. Unfortunately, this level of permission control isn’t supported in the current plan, which makes it a bit challenging to manage team-specific content.

**What problems is Scribe solving and how is that benefiting you?**

Scribe makes creating documentation and SOPs incredibly easy. As someone responsible for developing Knowledge Base articles and SOPs for my team, it has truly been a game changer.

  ### 5. Effortless Documentation with Scribe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon L. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Scribe?**

I really like how easy Scribe is to use and how it allows me to create step-by-step processes quickly. It's really great that even if the program isn't on the Internet or a Chrome tab, you can still capture steps and processes. I love the movie version of the outputs, which narrates by itself, making it not just a big long PDF or a scroll website. The feature where you can change the playback speed of the video is really cool, so I don't have to sit through a long video if I can absorb the material faster. I'm grateful for these features and find the software very intuitive, especially as someone who's more into spreadsheets than creating visual content.

**What do you dislike about Scribe?**

It's probably user error on my part, but I sometimes have trouble figuring out how do I just go ahead and download a Scribe for myself as opposed to doing it through the share functionality? Like, when I hit the share button when I'm done editing, it's easy to do it as a slideshow or a scroll or a movie. But for some reason, I found it a little bit tricky to find out how to do that just for myself.

**What problems is Scribe solving and how is that benefiting you?**

Scribe speeds up creating how-to processes efficiently, making it easy for anyone to jump in and document procedures. Its ease of use and intuitive editing are great, even for someone not usually creating content.

  ### 6. Turns Real Workflows into Clear, Shareable Step-by-Step Guides Fast

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam G. | Executive Operations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Scribe?**

What I like best about Scribe is how quickly it turns real workflows into clear, step-by-step documentation without interrupting the work itself. It makes it much easier to capture processes as they happen, which has been especially helpful for my role documenting operational and administrative workflows The interface is straightforward and sharing guides with others is simple.

**What do you dislike about Scribe?**

One limitation is that Scribes often require manual cleanup after recording, especially when sensitive information needs to be removed or when the captured steps include unnecessary clicks. The editing tools are functional but can feel somewhat limited when trying to make more precise adjustments.

**What problems is Scribe solving and how is that benefiting you?**

It's solving the challenge of documenting processes quickly and accurately without relying on manual write-ups. Many of the workflows I support involve multiple systems and detailed steps, and capturing those consistently can be time-consuming. It also makes it easier to transfer knowledge, support team members in different time zones, and keep operational documentation up to date as processes evolve.

  ### 7. Saves me SO much time! Still room for improvement, but will always recommend.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leah S. | System Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Scribe?**

I love how easy it is to use. It's intuitive and easy to edit screenshots and add annotations. I like that you can link to headers.

**What do you dislike about Scribe?**

I wish:
- You could turn off the Magic Edits functionality. I always Undo All changes anyway. I would rather just see my raw Scribe from the beginning and toggle this setting off.
- Subheadings were available. This would be GOLD.
- You can add your own custom icon that shows next to the title.
- You could paste in screenshots more easily within the Scribe that you took independently of the Scribe (not necessarily having to upload)

**What problems is Scribe solving and how is that benefiting you?**

Manually taking and annotating screenshots. This has saved me SO much time!

  ### 8. Effortless Documentation and Dual-Tasking Powerhouse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen T. | Senior Salesforce Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Scribe?**

I use Scribe to create click paths for my clients and it makes documenting what clients should do much easier, speeding up the creation of training and user guides. I like that the raw data of instructions is created at the speed it takes me to do a task. I think it's cool that you could also record a video at the same time, if that's what your client needs. It's automatic double-tasking! Compared to what we used to do with Loom, Scribe makes it a lot simpler since you can just delete the steps you don't need without having to re-perform the work. Plus, the initial setup was super-easy since a co-worker did it for me.

**What do you dislike about Scribe?**

The descriptions for what I do in Scribe are very scenario-specific e.g. "Type Sarah" instead of "Type a first name". I don't know how to improve that ultra-specific description for each step. It's easy enough to edit the instructions, or to provide an overall instruction for anyone using the guide to understand the context.

**What problems is Scribe solving and how is that benefiting you?**

I use Scribe to create click paths for my clients, making it easy to document what they should do. It speeds up creating training and user guides, and the instructions are generated as fast as I perform tasks.

  ### 9. Effortlessly Creates Interactive Training Materials

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saurabh A. | Sr. Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Scribe?**

I've been using Scribe to create learning materials that are interactive and used in various countries, which is important for training. It's so easy to use Scribe; it feels like you're giving an orientation to users, showing them the system. The screen capture on every click and voice-to-text dictation on each step is quite helpful. Scribe creates interactive training materials which can be exported in various formats, like HTML. It is especially useful in this age of AI, making a usually tedious process a breeze. You can go through an entire product in a few hours and create interactive training materials effortlessly. I also like that it can be integrated everywhere, and it was quite easy to set up.

**What do you dislike about Scribe?**

I'm also interested in developing videos in the future, and I suppose a video could also be generated through the similar sort of Scribe steps that I'm describing.

**What problems is Scribe solving and how is that benefiting you?**

I use Scribe to create interactive training materials easily, making a tedious process simple. It captures screen and voice to text, creating helpful, exportable materials quickly.

  ### 10. Effortless Process Documentation and Team Workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isaac G. | Technology Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Scribe?**

What I like about Scribe is that it is easy to use. Once it's up and running, any employee, not just an IT person or administrator, can fire up a scribe and use it. Another thing I really like is that it has an app that allows bouncing between different applications, so you're not just confined to a web browser. You can switch applications and narrate your actions as you go. This capability to capture work across multiple applications is a big deal, especially since many employees work across different systems. It was probably a deciding factor for us when comparing other similar tools.

**What do you dislike about Scribe?**

I don't, this might be a technical limitation, but if I start a Scribe and I fire up a virtual machine and start doing a workflow within it, does not capture those individual steps. It's capturing from my main base station. So, I have to remember to fire up Scribe within that virtual machine to have those things captured. And then the other thing I would like to have done is the ability that when you capture or create a scribe, they could also capture the video and narration of it. So, essentially, you could have a video tutorial and a written tutorial being captured simultaneously, which I think would be pretty awesome.

**What problems is Scribe solving and how is that benefiting you?**

I use Scribe to document processes and workflows, build a knowledge base, and onboard employees efficiently. It frees up staff time and allows us to distribute workflow instructions en masse, letting people find answers independently.



- [View Scribe pricing details and edition comparison](https://www.g2.com/products/scribe/reviews/scribe-review-7948667?section=pricing&secure%5Bexpires_at%5D=2026-04-28+23%3A50%3A21+-0500&secure%5Bsession_id%5D=c599f1a1-6335-4fec-83c8-c036b4eec095&secure%5Btoken%5D=4f1345a537bc5e54de8ea4c17174ebb1381bfc30f706b555e6989ffbd3b10ef9&format=llm_user)
## Scribe Integrations
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Apple Safari](https://www.g2.com/products/apple-safari/reviews)
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  - [CaseWorthy](https://www.g2.com/products/caseworthy/reviews)
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  - [Chrome OS](https://www.g2.com/products/chrome-os/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
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  - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews)
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  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [GoDaddy Email & Office](https://www.g2.com/products/godaddy-email-office/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
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  - [Hudu](https://www.g2.com/products/hudu/reviews)
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  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
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  - [Slack](https://www.g2.com/products/slack/reviews)
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## Scribe Features
**Guide Options**
- Rich Text Editor
- Drag and Drop Editor
- Page Templates
- Video Tutorials
- Document Upload

**Platform Basics**
- Screen Capture
- Image Editor

**Task Tracking**
- Activity Feed
- Task Schedules
- Comments

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Guide Tools**
- Prerequisites
- Workflows
- Training Modules
- Analytics

**Platform Content**
- Scrolling Capture
- Text Extraction

**Checklist Options**
- Native Forms
- Downloadable Manuals

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Access Options**
- Multi-Language Support
- Mobile Device Support
- Single Sign-On (SSO)

**Platform Additional Functionality**
- File Sharing
- Platform Search

**Software Availability**
- Integrations
- Permissions
- Mobile Application
- Desktop Application

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Agentic AI - Screen and Video Capture**
- Autonomous Task Execution

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

## Top Scribe Alternatives
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