Scribe Reviews & Product Details

What I like best about Scribe is how quickly it helps create clear, step-by-step documentation. The automatic capture of workflows and screenshots saves a lot of time compared to manual documentation. It’s very easy to use, requires minimal setup, and produces clean, well-structured guides that are easy to share with team members or clients. This makes it especially useful for process documentation, training, and onboarding. Review collected by and hosted on G2.com.

While Scribe is very helpful for creating documentation quickly, customization options for formatting and design are somewhat limited. In some cases, the automatic step capture may include unnecessary steps that require manual cleanup. Additionally, access to more advanced features is restricted to paid plans, which may be limiting for smaller teams or individual users. Review collected by and hosted on G2.com.

The time saving benefits of using Scribe are undeniable. I was previously using what I thought were excellent tools for screen capture - and they are - but using Scribe has cut the time it takes me to make a guide down to a fraction of what it used to be. Hit capture, do the thing, make a few edits - bam, done! Importantly for someone who already has a million tools, it took almost no setup and virtually no time to learn. Once signed up I was creating & sharing Scribes in minutes. Review collected by and hosted on G2.com.

I would love to see a built-in feature to use your own custom domain for Scribe sharing links. Some more robust options for organising your Scribes, such as folders, would also be nice. Finally, the integration with Confluence has some issues, but, to be fair, I'm not sure if those are on Scribe's side or Confluence's. Review collected by and hosted on G2.com.

I don’t just like Scribe—I absolutely love it! Scribe has transformed our dull Word documents and static screenshots into dynamic, real-time screen-recorded documents. It has significantly enhanced our workflows, standard operating procedures, and instruction manuals. Capturing a process or procedure on your desktop is incredibly straightforward, allowing you to document steps as you go without needing to pause or restart. I also appreciate how easy it is to edit, add text, and include additional steps after the initial capture. After I introduced Scribe to my company, we now have a team of users making the most of the Pro version. Review collected by and hosted on G2.com.

When using Scribe in a large company, various users across different departments end up creating their own scribes tailored to their specific processes. However, Scribe currently lacks the ability to create folders. For example, it would be helpful if a customer service team could have a dedicated folder named 'customer services' within the shared platform, allowing them to keep their scribes organized and separate from those of other departments. Review collected by and hosted on G2.com.

I have created hundreds of instruction sheets, with images, to explain how to do important tasks. That Scribe does my screenshots for me, and allows easy editing of the instructions for each step, is such a win. A picture is worth 1000 words, right? I've loaded my Scribes on my internal support website, and created help ticket templates with the links embedded, saving time and making the answers easy for our users to follow. Review collected by and hosted on G2.com.

I find the image editing tool to be cumbersome. When I need to highlight various areas of the screen, or include text boxes, or arrows, or highlights, I find myself using my old tool and creating a instruction documents instead. I would love it if the strengths of something like PicPick were embedded in the image editor. The biggest con in our environment is that it is difficult to mask student PII which is inherently in many screen captures. Review collected by and hosted on G2.com.

It's super easy to create guides that I can share with our customers. Our customers aren't often the most tech savvy people, and it can be so helpful to give them focused screenshots to look at. Review collected by and hosted on G2.com.

There are some lightweight UX quirks that I don't like: Sometimes the screenshots are too zoomed in. Sometimes it records too many of the same click, and i have to delete many of them.

I wish I could easily integrate the docs into other platforms (e.g. intercom). Also, I pay for a lot of other tools, and I don't think we can afford another subscription just for this. I wish there were some other payment plans we could consider. Review collected by and hosted on G2.com.

We needed an efficient method to go from a thought process to an easy to follow set of instructions without spending hours editing. We also needed to be able to produce the output in multiple formats without a massive duplication of effort each time. We didn't have a lot of time so the solution needed to have a very short learning curve and be able to integrate easily with the existing knowledge sharing architecture. Scribe checked all the boxes for us and more! We were able to try it out for free and max out what we could accomplish then make an easy case to the powers that be for upgrading to the paid version. From the beginning we used it daily for both internal and external customers. It was so easy to implement that one demo is all it took to get other departments using it. I reached out to their customer service a few times and the responses were always quick. We have saved so much time since we started using Scribe. Review collected by and hosted on G2.com.

We've had a few cases where a scribe that was open for editing crashed/stuck/reset and changes were lost. This doesn't happen often though.Moving Scribes from one folder to another sometimes results in the Scribe not being found in either folder. Thankfully in these cases we were able to find them by searching then moving them again. The Scribe platform is still growing and developing and this means that certain features you think should exist haven't been developed yet, for example exporting pages to a PDF. I also wish Scribe and a more secure "view only" only mode without needing to add more team members. Review collected by and hosted on G2.com.

I love how easy Scribe is to use, it's very straightforward. I can share it with anyone via a link, which is very convenient. The ROI is easy and clear to see, and having my time back makes a huge impact. Scribe has significantly reduced the time spent on slow explanations and how-to steps. The ability to capture the screen, provide details on where to click, and the AI aspect are amazing. The initial setup was smooth and quick. I rate it a 10 out of 10, or even higher if I could, because it is an extremely smart investment for me and my team. Review collected by and hosted on G2.com.

Not much to dislike about this system but I would suggest downloading the program to your computer verses the web extension which sometimes can be "clunky". Review collected by and hosted on G2.com.

Scribe has been incredibly useful during the training of our five new hires. We documented about 10 of our workflow processes so far and have seen wonderful success with utilizing this platform! Review collected by and hosted on G2.com.

sometimes the description titles on each step are quite vague, but I love the editing feature so i can add in my own description that is more detailed Review collected by and hosted on G2.com.

Scribe has really helped with showing our members and users how to do things from registering to events to locating invoices in their online profile. It also saves time as once I've created a Scribe, I can keep using it for others with the same question. We've started using Scribe to create guides for our own internal processes as well which will come in handy as we onboard new staff. There's ample ways to share the Scribe once I've created it and can decide what works best in that moment. Review collected by and hosted on G2.com.

Sometimes I have to delete multiple steps but I don't mind too much as it gives me options for what images work best for the instructions or guide I'm creating. Review collected by and hosted on G2.com.

Scribe has been an invaluable tool in my work as part of a training team. I use it to create clear, easy-to-follow step-by-step processes for trainees, covering everything from using Canva to handling different integrations and navigating various courses.

What I love most is how quickly Scribe captures my workflow and automatically turns it into a polished guide, complete with screenshots and text. This saves hours of manual documentation and ensures consistency across all training materials. It also helps new team members learn faster and with more confidence since the guides are simple and visually clear.

What I Like:

Extremely fast to create guides

Automatic screenshots with clear instructions

Easy to edit and share with trainees

Great for onboarding and repeatable processes Review collected by and hosted on G2.com.

You need to pause recording to avoid capturing too many unnecessary images

Once you finish a guide and edit it, you can’t capture additional images anymore—you need to restart the process Review collected by and hosted on G2.com.