# Schedulefly Reviews **Vendor:** Schedulefly **Category:** [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling) **Average Rating:** 3.9/5.0 **Total Reviews:** 23 ## About Schedulefly Schedulefly is restaurant employee scheduling software founded in 2007 and headquartered in Waxhaw, North Carolina. The platform serves more than 5,000 independent restaurants, bars, breweries, coffee shops, and hotels across the United States and Canada. Schedulefly provides employee scheduling, shift trading, team messaging, time-off management, mobile access, and document storage in a single, simple platform designed specifically for the hospitality industry. Pricing starts at $30 per month for up to 19 staff members, with a flat-rate model that includes all features at every tier and no per-user fees. Plans are available up to 79 staff members with no contracts and no hidden fees. Schedulefly has been independently owned and operated since founding, with no outside investors, and is known for direct human customer support, including access to founders by personal cell phone. The company also produces Restaurant Owners Uncorked, a top-5 worldwide hospitality podcast with 640+ episodes featuring independent restaurant operators. Call Proprietor Wil Brawley on his personal cell any time: 704-906-2031 ## Schedulefly Pros & Cons **What users like:** - Users love the **robust platform and extensive features** of Schedulefly, effectively supporting all restaurant locations. (1 reviews) - Users value the **organization** provided by Schedulefly, making management across multiple locations seamless and efficient. (1 reviews) - Users commend the **robust features** of Schedulefly, effectively supporting operations across multiple restaurant locations. (1 reviews) ## Schedulefly Reviews ### 1. Exceptional Support and Personal Touch Boosts Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Schedulefly?** I really appreciate how the support team at Schedulefly is very quick to answer questions and solve problems. It's great that the owner is very involved, which gives it a personal touch and makes us more inclined to continue business with them. I also like communicating with actual human beings instead of a bot, which makes solutions a lot quicker and more direct. Plus, the initial setup was super easy! **What do you dislike about Schedulefly?** integration to our POS system would be nice **What problems is Schedulefly solving and how is that benefiting you?** Schedulefly helps with communication, planning ahead, celebrating team members, and staying organized. ### 2. All your small business scheduling needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony L. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2024 **What do you like best about Schedulefly?** A very robust platform with a ton of features. We use it at all of our 14 restaurant locations and it provides everything we need. **What do you dislike about Schedulefly?** I will let you know when I find something I'm not a fan of. **What problems is Schedulefly solving and how is that benefiting you?** It helps us schedule all employees from salaried to hourly. Easily able to have servers post and pickup/trade shifts. Helps us to control labor with projections and pay rate information. ### 3. Inflexible and cumbersome. Too many clicks to anything **Rating:** 0.5/5.0 stars **Reviewed by:** Rob G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Schedulefly?** It emails shifts to employees and sends a daily schedule to the managers **What do you dislike about Schedulefly?** I absolutely hate creating a schedule on it. We don't have a set schedule every week and this system is highly flexible. Adjusting a shift's times is several clicks. When an employee wants the morning off it shows they want the entire day off It does not show me how many employees I want to have on each shift. The schedule template just copies the schedule with the employees from week to week. There is no way to copy shifts without it being attached to an employee. **Recommendations to others considering Schedulefly:** Test it thoroughly before spending. **What problems is Schedulefly solving and how is that benefiting you?** Easier to read than a spreadsheet ### 4. The downtime since December has me looking for a new place to put our schedules in **Rating:** 2.5/5.0 stars **Reviewed by:** Eddy L. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Schedulefly?** Easy user interface and the fact our emails get sent on time **What do you dislike about Schedulefly?** The downtime for the past 3 weeks it sucks manually writing schedules and doing the excel spreadsheet on too of that information compromise my coworks and I get spam emails now **Recommendations to others considering Schedulefly:** N/a **What problems is Schedulefly solving and how is that benefiting you?** Nothing I can't get ahold of anyone it seems to go to an automatic phone service and I've emailed and called numerous times ### 5. Easy Scheduling! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2020 **What do you like best about Schedulefly?** The ease of use with the program, user friendly, and not complicated just for the sake of it. **What do you dislike about Schedulefly?** The options to request off could be simplified. So employees and the admin doesn't have to approve 3-day parts per shift. One day approved would be enough. **Recommendations to others considering Schedulefly:** Try the free trial! Great way to see all the quality of this program. **What problems is Schedulefly solving and how is that benefiting you?** I run a small business and the affordability of programs like schedulefly is a lifesaver. I can offer my employees a professional experience, no spreadsheet schedule on a corkboard and we have an easy way to communicate with each other through the program as an added bonus! ### 6. Great Program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Schedulefly?** Love the specificity, simplicity and interface. Does what I need, and I can access it easily on all my devices. **What do you dislike about Schedulefly?** There’s nothing much I don’t like. When an employee only requests a portion of a day off the editing part of the program doesn’t note that. It just notes that they have requested off **Recommendations to others considering Schedulefly:** Definitely recommend. Increases team communication, punctuality, and accountability. Customer Service is great and ability to calculate labor cost is useful. **What problems is Schedulefly solving and how is that benefiting you?** Solving the “I didn’t get the schedule” or I wasn’t here to see when I worked” problems. Being able to send via text and email is great. ### 7. Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Schedulefly?** I can check my schedule anytime and I can pick up shifts that other people can’t work! **What do you dislike about Schedulefly?** I don’t like that I can’t invite people to take my shift one on one and leave it open to anyone at the same time. **What problems is Schedulefly solving and how is that benefiting you?** I can communicate with my co-workers through a work app. I don’t have to worry about tracking down their information. ### 8. Works great, east to maneuver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Schedulefly?** I like how user friendly it is. When my manager is making schedules, s/he is able to see how many hours everyone is working that week, as well as who is and is not able to work. Love it! **What do you dislike about Schedulefly?** There's not really anything in particular that I do not like about it. **What problems is Schedulefly solving and how is that benefiting you?** Seeing who is working the same time as me. This helps with necessary communication like if someone has to take off quickly for an emergency or needs something for their shift tonight. ### 9. A Lifesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Amara C. | Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2018 **What do you like best about Schedulefly?** Schedulefly is incredibly user friendly and readable. For employees, looking at personal, daily, and weekly schedules is a breeze and for managers, creating and editing schedules is incredibly quick and easy. Employees can enter in their availability to work based upon their own schedules, and managers are automatically able to see who is available during each shift based on people's availability requests. **What do you dislike about Schedulefly?** Honestly there's nothing I don't love about schedulefly; its the perfect scheduling system. I guess if there were anything I would improve, I would add in some additional projecting capabilities for sales and labor percentages, but those are very minor to me and don't really impact my view on the system. **Recommendations to others considering Schedulefly:** I highly recommend Schedulefly to anyone running an availability-based or shift-based business. The ease of use is unparalleled and both employees and management love it. **What problems is Schedulefly solving and how is that benefiting you?** Scheduling is made a breeze with Schedulefly. Managers can easily create and edit schedules, and both management and employees can easily view weekly schedules for the whole staff or a personalized schedule for the week. Employees can easily give up and pick up shifts, enter their availability for scheduling, and access contact information for other employees. ### 10. Clean, Easy Schedule Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2019 **What do you like best about Schedulefly?** Good way to keep track of employee scheduling, hours, etc **What do you dislike about Schedulefly?** Cannot swap shift if the shift is under 24h away **What problems is Schedulefly solving and how is that benefiting you?** Schedulefly provides a simple way for me to always have my work schedule at my fingertips. I love the text notifications feature, so I can get my schedule sent to me every week on my phone ## Schedulefly Discussions - [How does schedule Fly work?](https://www.g2.com/discussions/how-does-schedule-fly-work) - 1 comment - [Is Schedulefly free?](https://www.g2.com/discussions/is-schedulefly-free) - 1 comment - [View Schedulefly pricing details and edition comparison](https://www.g2.com/products/schedulefly/reviews/schedulefly-review-434873?section=pricing&secure%5Bexpires_at%5D=2026-05-26+00%3A21%3A10+-0500&secure%5Bsession_id%5D=41a01399-c608-44c4-ab42-fe1626074a4b&secure%5Btoken%5D=d5f1539b634c9c873db80d389edfc0a1f60fdf6a87bfc842b85f88ed695de8cd&format=llm_user) ## Schedulefly Features **Platform Basics** - Interoperability - Performance - Reporting **Platform Data** - Dashboard - Alerts and Notifications **Platform Additional Functionality** - Cloud - Mobility - Messaging **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Schedulefly Alternatives - [7shifts](https://www.g2.com/products/7shifts/reviews) - 4.5/5.0 (125 reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.5/5.0 (479 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,489 reviews)