![CSI G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CSI G.")
CG

CSI G.

Entrepreneur

Consumer Goods

Small-Business (50 or fewer emp.)

8/19/2026

"Exceptional Uptime and Fantastic Support"

5/5

What do you like best about ScalaHosting?

I really appreciate using ScalaHosting for my business because my website is fast and there's no issue of downtime, which was a problem with other hosting platforms. I like that the S panel is easy to navigate, providing access to everything with just a few clicks, and it's not as hard as other panels. The support team from ScalaHosting is fantastic and impressive, making sure everything runs smoothly. I'm also pleased with the integration of Cloudflare, which helps my website load faster, especially here in Nigeria. Overall, ScalaHosting is a great choice, and I wouldn't hesitate to recommend it. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I can't say much, but sometimes I get an email that some update couldn't be done, so maybe if they can fix that so updates go smoothly. An email regarding the need to add more calls would be nice. Also, the initial setup could have been faster; it took a day or two. If they can have 24-hour technical support, that would be fantastic. I had to wait until the next morning for support to be available, which delayed the setup process. Review collected by and hosted on G2.com.

What problems is ScalaHosting solving and how is that benefiting you?

I use ScalaHosting for my business, ensuring my website is fast, and there are no issues for customers. There's no downtime, support is impressive, and the S panel is easy to navigate. It integrates with Cloudflare for faster load times, making everything smooth. Review collected by and hosted on G2.com.

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Response from Gabriella R of ScalaHosting

[Editedit](https://www.g2.com/survey_responses/scalahosting-review-13332195/official_response/edit)

Hi there,

Thank you for taking the time to share such detailed feedback about your experience with ScalaHosting. I’m glad to hear that your website has been performing well and that you’ve found sPanel and the Cloudflare integration useful for your business.

I also wanted to clarify something regarding our technical support. We do have a 24/7 technical support team available through both live chat and tickets, so you can reach out to us at any time. I also took a look at your previous communication with our team and, from what I could see, all of your questions received a response within 30 minutes. I’m sorry if there was any confusion about our support availability, and I hope this helps reassure you that our team is here whenever you need assistance.

I also appreciate your feedback regarding the setup time and update notifications. These are valuable points and help us identify areas where we can continue improving.

Thank you again for choosing ScalaHosting and for trusting us with your business website.

Warm regards,

Gabriella

Current UserValidated ReviewerSource: Organic

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