Saviynt EIC has a clean and modern interface that is easy to use, even for people who are not very technical. It is flexible and customizable, which makes it simple to add new applications and systems. The platform can also handle large amounts of data smoothly, and its cloud services with AI and machine learning help speed up deployments and improve overall identity management also PAM functionality is easy to implement. Review collected by and hosted on G2.com.

The biggest challenge is with customer support. Answers often take too long to arrive, and when they do, they are sometimes incomplete or unclear. Communication between the support and engineering teams is slow, and the documentation is not always detailed enough, which makes solving issues harder, and some parts of the platform run slower than expected. Improving both support and performance would make the overall experience much better. Review collected by and hosted on G2.com.