I appreciate that SAP SuccessFactors HCM gives me the latest UI and features available in the market, so I stay up with current trends, and that Joule is a great help in our HCM practice. The talent module is the best part for me. It gives me an intuitive system aligned with the latest talent management products, and lets me develop performance templates, support career and succession planning, and use the latest learning solution to meet many of my business requirements. It has streamlined career and succession planning and made releasing performance templates much faster. I like that employees can see their career options, and that the opportunity marketplace shows assignments that match their interests. Succession planning gives me details about employees’ interests, capabilities, and suitability for positions, which has made things much easier. I also like that employees have become part of the ecosystem. Once we decided on the implementation plan, setup was an easy, smooth process. Review collected by and hosted on G2.com.

My biggest challenge is the Employee Central to S/4HANA integration. Sometimes synchronization doesn’t happen because of master data issues, and before payroll runs, overtime or employee bank master data may still be missing. I’d find it helpful if the system flagged data issues in real time while the HR team enters information, rather than monitoring them in the background. We also had to spend time building a common understanding of how the system would work and deciding whether to roll it out all at once or in phases. We faced some data migration issues too, though things went smoothly once we settled on a plan. Review collected by and hosted on G2.com.