
The biggest plus for me is the integration with SAP ERP. There’s no more downloading reports and then uploading them to portals by hand. We use it for GST e-invoicing and e-way bill generation, with data flowing directly from SAP to the Government portal. The error monitoring also makes it easy to see what failed and why, so issues are quicker to track down. Regulatory updates come through regularly, which means we don’t have to rebuild things every time a rule changes. The setup took some effort, but it’s been reliable since then. Review collected by and hosted on G2.com.
Regulatory changes sometimes require SAP Notes or patches to be applied first, so we have to plan around the release schedule. It’s not a major issue, but it does take some coordination with the IT team to get the timing right. Review collected by and hosted on G2.com.