![Naveen k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naveen k.") NK Naveen k. Onboarding Specialist Mid-Market (51-1000 emp.) 12/14/2021 More Options - - [Respond as Salesmate](https://www.g2.com/survey_responses/salesmate-review-5093666/official_response/new) "Simple CRM for all your Customer Cycle" 3.5/5 What do you like best about Salesmate? Ease of customization and very lightweight tool, it is cloud software so we can easily log in from any device and supports the proper UI in most of the device like Macbook, Windows Machine, They also have a native android app and IOS app. The email sync works flawlessly and syncs all the emails from my email provider. Very helpful in adding the calendar invite to the calendar based on the activity or the demo scheduled. Review collected by and hosted on G2.com. What do you dislike about Salesmate? At times the product gets slow and takes time to recover, needs multiple hard refreshes to fix this and their status page is not updated at the time of the incident and they don't have a proper track of product down incidence. The email tracking could be more accurate, it also shows the open history of the person who sent the information, also the email tracking shows the location of the server not of the person using the request, this is something that can be improved better. Review collected by and hosted on G2.com. Recommendations to others considering Salesmate: Enhancement of reports would be really helpful, it would be nice if we could export data periodically from the tool on a scheduler basis. Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? We use it for inbound sales, outbound sales, customer success, and partner deal management. so overall the entire customer journey is managed in Salesmate across various teams in our company. Our sales team use salesmate to manage all the prospects and convert it to closure, similarly, our partner team uses this to convert parter lead to closure. CS team uses it for customer onboarding and churn management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite See what 114 reviewers think of Salesmate 9.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/salesmate/reviews)