VS
Viswam S.
Salesforce Application Development Assoc Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"Customer Support over cloud"
What do you like best about Salesforce Service Cloud?
We make the best use of Chat,CTI and Entitlements features of the service cloud to make the best use of Service Cloud and serve the customers with high efficiency Review collected by and hosted on G2.com.
What do you dislike about Salesforce Service Cloud?
The Chat has certain functionalities which might not suit all the customers Review collected by and hosted on G2.com.
