![Robert D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert D.")
RD

Robert D.

IT Manager

Mid-Market (51-1000 emp.)

11/24/2023

"Supercharge your sales team"

4.5/5

What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)?

It's the class leading sales CRM. it has everything that your team needs to find leads, create opportunities and close sales deals. All tracked with standard objects and enhanced with customisations.it is easy to implement out of the box and integrates with many systems with its inbuilt apis. Custome support is great and the training online is world class. It's used daily in my organisation. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)?

As Salesforce is modular it can get expensive to get the licences required. Especially if you go into advanced functionality such as advanced quote generation. The functionality is there in the base sales licence but some of it is portioned off into another licence. Review collected by and hosted on G2.com.

What problems is Agentforce Sales (formerly Salesforce Sales Cloud) solving and how is that benefiting you?

Our organisation is in a significant hunting phase as we deliver growth through new customer acquisition. This means lots of leads and lots of opportunities. As the conversation rate is more often lower than high we need a robust system to track and report on everything in a way that delivers insights and allows us to identify the best deals for us to go after. Review collected by and hosted on G2.com.

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Rating Updated (2/27/2024)
Current UserValidated ReviewerIncentivizedSource: G2 invite

See what 24692 reviewers think of Agentforce Sales (formerly Salesforce Sales Cloud)

4.4 out of 5 · Verified reviews from real users

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