Salesforce started as a CRM, but now it is a data platform that connects all kinds of data.

With the advent of Einstein, AI evolved to deliver results 5 years ago, but now it's 2023 and with the advent of generative AI, Marc Benioff has decided to invest in it!

Salesforce, which had already integrated AI with its Einstein product, seems to be smoothly integrating generative AI as well.

This is an evolution that could benefit everyone.

This is a glimpse into the world beyond the no-code that Salesforce has been strongly promoting so far. Review collected by and hosted on G2.com.

What I dislike about Salesforce is the way it's named.

Pardot is no longer replaced by the nondescript name Account Engagement

It is also named after other companies' services. And the name is too long to begin with.

It is a mediocre name with long letters. This branding strategy needs to be changed. Review collected by and hosted on G2.com.