G2

Noemi D.

Business Analyst

Enterprise (> 1000 emp.)

4/2/2024

"Using Salesforce Assist to unlock revenue streams"

4.5/5

What do you like best about Salesforce Assist?

Salesforce Assist serves as a true guide for analysts, thus generating cross-selling and upselling opportunities, it has cutting-edge functions and a perfect integration that makes it a tool ready to end the paradigms that govern customer acquisition, and generates additional income in the company. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Assist?

Nevertheless it's worth noting that the user interface could use some enhancements as navigating through filtering options can be tedious for individuals with limited technical expertise. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Assist:

It provides suggestions tailored to each clients needs ensuring assistance, in cross selling and upselling efforts. Review collected by and hosted on G2.com.

What problems is Salesforce Assist solving and how is that benefiting you?

In my experience Salesforce Assist has been a partner in optimizing cross selling strategies and driving sales growth. During a collaboration with clients, in the breeding industry the softwares recommendations enabled me to secure sales. With an approach tailored to customer usage patterns and preferences I was able to craft offers that resonated with them. Review collected by and hosted on G2.com.