JF
Jonathan F.
Salesforce Technical Architect & Associate Manager
Enterprise (> 1000 emp.)
"Not enough use cases or reasons to pay for the ROI"
What do you like best about Salesforce Agentforce?
There are no upsides sadly. It is too expensive for the use cases when it can easily be achieved for free (in terms of running costs) through flow or Apex. Review collected by and hosted on G2.com.
What do you dislike about Salesforce Agentforce?
Cost. No real benefit. The tool is over engineered and is not required for vast majority of use cases. The trust layer is too hidden in terms of how it works to provide any confidence to customers to use this in regulated industries. Review collected by and hosted on G2.com.
