--- title: SailPoint Reviews meta_title: 'SailPoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 180 reviews by the users' company size, role or industry to find out how SailPoint works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 180 scale: '5' date_modified: '2026-07-14' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # SailPoint Reviews **Vendor:** SailPoint **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.5/5.0 **Total Reviews:** 180 ## About SailPoint SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security. ## SailPoint Pros & Cons **What users like:** - Users value the **ease of use** of SailPoint, appreciating the streamlined access management across multiple applications. (36 reviews) - Users value SailPoint for its **strong identity governance** , offering simplified access control and enhanced visibility across multiple programs. (30 reviews) - Users value the **enhanced security** provided by SailPoint through automation and efficient management of user identities. (24 reviews) - Users value the **automated access reviews** in SailPoint, significantly enhancing security and compliance management for user identities. (21 reviews) - Users value the **easy integration** capabilities of SailPoint, simplifying access control across multiple applications efficiently. (21 reviews) - Access Control (18 reviews) - Users value the **automation of access reviews** in SailPoint, enhancing security and simplifying user permission management. (17 reviews) - Efficiency (17 reviews) - Users praise the **excellent customer support** from SailPoint, enhancing their access management and cybersecurity processes effectively. (16 reviews) - Easy Integrations (16 reviews) **What users dislike:** - Users express concern over the **slow implementation of new features** and lack of responsive support from SailPoint. (17 reviews) - Users report **poor customer support** from SailPoint, noting delays, unhelpful responses, and difficulty in communication. (16 reviews) - Users face challenges with **missing features** in SailPoint, leading to complexity and slower identity governance modernization. (14 reviews) - Users find SailPoint to be **expensive** , with high costs associated with implementation and customization assistance. (12 reviews) - Users find the **difficult learning curve** of SailPoint challenging, especially without a programming background or adequate training. (11 reviews) - Implementation Difficulty (11 reviews) - Users are frustrated with the **high costs** for additional features and the reliance on an expensive token system. (10 reviews) - Feature Limitations (10 reviews) - Limited Customization (10 reviews) - Users find the **complex setup** of SailPoint time-consuming and requiring significant expertise for effective implementation. (9 reviews) ## SailPoint Reviews ### 1. SailPoint a must need tool for your organisation **Rating:** 4.5/5.0 stars **Reviewed by:** Sakshi S. | Intern, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2023 **What do you like best about SailPoint?** SailPoint give you the customisation like if some connecter, configuration, code is not working then with our mind we can write our own logic to fulfill the requirements. Also it has features like multi-factor authentication, life-cycle governance, Password management and single sign-on. **What do you dislike about SailPoint?** Although it is a good product but, sometimes it behaves abruptly as it is having high level of cache issue and some minor bugs on which the SailPoint team is working and getting it resolved. **What problems is SailPoint solving and how is that benefiting you?** So in our organisation we are using SailPoint as a user onboarding and governance tool. We have taken HR application for aggregating data, as it is a authoritative application. Using it we are managing our identities. ### 2. Describe sailpoint product and it's features. **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh pratap R. | Senior Software Application Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2024 **What do you like best about SailPoint?** 1. Automated Provisioning and Deprovisioning 2.Identity Analytics 3.Role-Based Access Control (RBAC) 4.Identity Governance and intelligence **What do you dislike about SailPoint?** Developer community and developer support. **What problems is SailPoint solving and how is that benefiting you?** Identify and Access management, self service request and LCM workflows. ### 3. The best IAM tool **Rating:** 5.0/5.0 stars **Reviewed by:** Hanumanth C. | Software Engineer Intern, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about SailPoint?** Sail point is an IAM tool which will use to secure the data of the people and organisation, it is best when compared to other identity and management tools , i will refer it. **What do you dislike about SailPoint?** Nothing to describe it is the best identity and management tool i used but you should know the basics of Java , SQL , angular to get into sail point for better understanding. **What problems is SailPoint solving and how is that benefiting you?** Managing the data of the people in the industries and monitoring the data and securing the data by not stealth by the hackers and will protect the data by fishing. ### 4. Sailpoint Product review **Rating:** 4.0/5.0 stars **Reviewed by:** Bharathesh H. | Sailpoint Developer , Enterprise (> 1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about SailPoint?** Sailpoint truly is a developer friendly tool where we can easily customise as our wish , already available out of the box rules, workflows, sailpoint community and most importantly it uses Java. **What do you dislike about SailPoint?** Debugging the code can be time consuming. Servers getting down every now and then due to load issues or wrong loggers attached or due to incorrect code uploaded. **What problems is SailPoint solving and how is that benefiting you?** Sailpoint helps in achieving security issue of users and make sures other employees or external sources don't exploit the identity data of employees. It makes me relieved and trust the company as my personal data is secured. ### 5. SailPoint: Identity and Access management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Preeti T. | HR recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about SailPoint?** It provides full customization in every field like the LifeCycle events, the Joiner, Mover and Leaver.You can also create your own customized events. Example: Noshow, ABS etc. **What do you dislike about SailPoint?** You should be enough skilled while doing any task with the Identity as it can create a huge impact on the LifeCycle of the Identity. As there is no Undo button. **What problems is SailPoint solving and how is that benefiting you?** In SailPoint each and every activity of the Identity is monitored so you can not do any task that is not included in your role. We have Certification campaign where the defaulters will be captured. ### 6. I have worked for 2 years **Rating:** 4.5/5.0 stars **Reviewed by:** Vinish K. | Associate Technical Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2024 **What do you like best about SailPoint?** Identify governance and automation. Identity and access management **What do you dislike about SailPoint?** Devloper community, very less support on internet **What problems is SailPoint solving and how is that benefiting you?** Identity and access management of my clients. ### 7. Sailpoint Review **Rating:** 4.5/5.0 stars **Reviewed by:** Akash T. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about SailPoint?** To avoid data breaches, the type of entitlements should be managed by Sailpoint. Using Sailpoint, we can handle the Joiner, Mover, Leaver, and termination use cases. We can manage certification and policy in Sailpoint. **What do you dislike about SailPoint?** The Sailpoint has a cache issue while working. Otherwise, the tool is extensive, and when starting to learn this tool, you will not find study material readily available anywhere. We can only learn the tool within the organization. **What problems is SailPoint solving and how is that benefiting you?** Sailpoint manages the assignment and control of capabilities based on roles for individual employees. Sailpoint addresses issues such as Joiner, Mover, Leaver, Termination, and Revoke. ### 8. SailPoint delivers a very in-depth solution to Identity Management! **Rating:** 4.0/5.0 stars **Reviewed by:** Lancelot J. | Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about SailPoint?** SailPoint has helped us align our Identity Management with our Security guidelines and procedures. It has helped us reach the compliance goals that we have also been struggling with. **What do you dislike about SailPoint?** There is a ton of training needed to fully understand and utilize the product to its full potential. All the training offered to use the product is free, but you need to pay for more training to gain a better understanding. **What problems is SailPoint solving and how is that benefiting you?** SailPoint has solved our main issue with User Access Reviews for SOX compliance. It had never been conducted correctly at my company for years before I started here. Many fines were assessed yearly for Compliance failures until we implemented SailPoint. ### 9. Central Solution for identity and governance **Rating:** 4.5/5.0 stars **Reviewed by:** Ravikumar P. | Cyber Security Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about SailPoint?** Easy of access management and intgigratting with other products such as AD, and it's highly customizable **What do you dislike about SailPoint?** One time installation having issues and faced difficulty to intigrate database **What problems is SailPoint solving and how is that benefiting you?** Managing identity and provisioning and depriving identity, access ### 10. Sailpoint SaaS management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Abhay Y. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about SailPoint?** Sailpoint SaaS management tool is very convenient as it eliminates the requirement of manual intervention. It can be used to discover your entire SaaS footprint, including unauthorized or hidden applications. **What do you dislike about SailPoint?** At this point not much to dislike in this application. Only thing that can improve is the process of customisation of the product as per the clients needs. Other than that everything is better than the competition. **What problems is SailPoint solving and how is that benefiting you?** mostly tracking the licences that are not used by anyone this saves us a lot of cost. ### 11. SailPoint Product Suite Specialist **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2022 **What do you like best about SailPoint?** Effectiveness to deal with all use cases and scenarios of identity management, access governance and system integration using OOTB connectors and the flexibility to create custom integrations using REST and SCIM connectors. **What do you dislike about SailPoint?** The IdentityNow product allows minimal customizations which becomes the bottleneck sometimes as the OOTB way of achieving some requirements is also not available. **What problems is SailPoint solving and how is that benefiting you?** Identity Management Access Governance RBAC Policy and SOD implmementation These use cases can be efficiently implemented in IIQ and IDN and solve most identity governance and administration problems. ### 12. Best Identity and Access Management Tool in Market!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Marichandran C. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2022 **What do you like best about SailPoint?** Fully customisable IAM tool. Solves all IAM requirements like SSO, Fedration, cloud etc,. Java based applications. **What do you dislike about SailPoint?** Till now I haven't seen anything disliking. **What problems is SailPoint solving and how is that benefiting you?** As of now I haven't faced any problems or issues with SailPoint ### 13. Analytical manager **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about SailPoint?** Manage all software access in one place for all employees **What do you dislike about SailPoint?** The user interface is not friendly. It is hard to find what we need to do next to manage access to the software. **What problems is SailPoint solving and how is that benefiting you?** Enhance the simplification of the user interface. ### 14. SailPoint IIQ Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jay H. | Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about SailPoint?** I enjoy the extensibility of the IdentityIQ platform. The sky really feels like the limit for what you can do with SailPoint IIQ. If you want to create a UI interface, customize a workflow, support a unique business process, or integrate with a disparate system all you have to do is write the code and plug it into the IIQ framework. **What do you dislike about SailPoint?** Since SailPoint has essentially handed the keys to its customer's developers to build and develop within their own IIQ environments, there are inherent challenges to overcome from vendor support perspective. Often for good reasons, and sometimes for not, IIQ customers are pushed to engage professional services to troubleshoot and address problems in their implementations. This leads to expensive and lengthy engagements which often do not coincide well with the customer's needs. **What problems is SailPoint solving and how is that benefiting you?** We are supporting self-service group provisioning and maintenance from an entitlement perspective. We leverage certifications for quarterly and yearly reviews. We are using IIQ for end-user account and identity lifecycle management. We use the entitlement catalog for access requests fulfillment. We are using IIQ's role management to build out RBAC and ABAC controls to facilitate lifecycle transitions. This year we will be releasing password sync functionality with IIQ's password interceptor. ### 15. Bell Canada and SailPoint IIQ **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen N. | Senior Enterprise Architect, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2021 **What do you like best about SailPoint?** The product works very well, and the Expert Services team are top-notch. The customer success managers ensure we are well looked after. The personal experience is what we value above the software experience. **What do you dislike about SailPoint?** The end-of-life lifecycle and support for connectors from vendors means we are upgrading yearly in some areas. By moving most services behind a web services or a JDBC interface insulates IIQ from the connector but forces the target application to create such a service when a direct connector is available. **Recommendations to others considering SailPoint:** Governance is tricky in most aspects. SailPoint will not tell you how to do it, each organization is different, but if you approach them with a plan, they will guide you in a good direction. The product out of the box work very well - do not customize it. Their plug-ins need a lot of senior developer attention to get them working correctly in a large or enterprise installation due to the complexities of the IIQ implementation. Engage the CSMs for any issues, and you will get attention right away. The company is customer focused. **What problems is SailPoint solving and how is that benefiting you?** The list is large in terms of benefits, but the largest benefits are birthright assignments, joining the company account setup, terminations, and certification of accounts/accesses. ### 16. Sailpoin t application review **Rating:** 5.0/5.0 stars **Reviewed by:** Shoba S. | PLM Executive, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about SailPoint?** Sailpoin t is a good application. We use it for our IAM activities. Wehave automated most of the tasks in the sailpoint application which helps us with our daily tasks **What do you dislike about SailPoint?** The tool serves the purpose for which it was developed. The sailpoint application is very easy to work with and takes less system memory. Overall this is a good application so less issues to point out **What problems is SailPoint solving and how is that benefiting you?** We use this for our IAM issues. Access request and revoke and user access review are automated with the help of sailpoint application. It helps us with our audit logs as well ### 17. i enjoy using and managing this platform **Rating:** 4.5/5.0 stars **Reviewed by:** Michael B. | Identity Access Management Specalist, Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2021 **What do you like best about SailPoint?** ease of use, working with support is not terrible, automation is a lifesaver **What do you dislike about SailPoint?** use of expert services, lack of granularity **Recommendations to others considering SailPoint:** Make sure you have a roadmap of where you are at and where you plan on getting to the long term. This will help you understand what needs to be purchased and implemented. Also, consider what you may already have available with other applications to avoid duplicating efforts/costs. Ensure you have cleaned up everything as best you can before implementing this solution to have a solid foundation for future upgrades. Lots of useful features but requires some specific circumstances to work as intended. **What problems is SailPoint solving and how is that benefiting you?** Auto user provisioning, group assignment for roles, and email creation are fantastic. Setting up some of these things was a challenge, and modifying some of them is also troublesome. I realized that it's all based on a solid foundation but not always possible to start at that point. ### 18. Sailpoint IdentityIQ provides a solid, consistent experience with good extensibility. **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan C. | Supervisor of Digital Identity Management Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2021 **What do you like best about SailPoint?** For end-users, the UI is simple, clean, and intuitive. The out-of-the-box workflows provide a nice experience for users requesting access or entitlements, and custom workflows leverage the same UI elements for a consistent look and feel. From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment. **What do you dislike about SailPoint?** The major drawback that we encounter is due to the task-based nature of IdentityIQ's operations. This architecture builds in delays in processing updates from authoritative sources that would be better to avoid. In a larger environment requiring updates from multiple sources each day, it is challenging to achieve real-time operations across the board. **What problems is SailPoint solving and how is that benefiting you?** Using Sailpoint IdentityIQ, we have reduced the effort and elapsed time needed to create and set up new users in our environment and improved the accuracy and timing of access removal for departing and moving users. We have provided additional workflows to support teams allowing them to troubleshoot and resolve access issues quickly. We have improved our audit results by implementing more timely and thorough access reviews. ### 19. Highly recommend SailPoint **Rating:** 4.5/5.0 stars **Reviewed by:** Dane P. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about SailPoint?** SailPoint puts out forward-thinking products and has a great team of people driving the organization forward. **What do you dislike about SailPoint?** I dislike how much it has exposed challenges in our environment. It has required a shift in thinking (for the better) in how we make decisions about software investments. **Recommendations to others considering SailPoint:** They are the best in the business. Trust your partnerships with your implementation. **What problems is SailPoint solving and how is that benefiting you?** Centralized access reviews have created excellent standardization. We have automation in place for new hires and terminations that saves much manual work. We are embarking on a Role initiative this year and the insights provided by SailPoint's suite of tools have been incredibly valuable. ### 20. Sailpoint Identity IQ **Rating:** 4.0/5.0 stars **Reviewed by:** Sheetal C. | IAM Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about SailPoint?** You can do hell lot of Customisation. Get the requirements and code it **What do you dislike about SailPoint?** Its little complicated . If you are new comer, you will require to get 2 months least to cover end to end **Recommendations to others considering SailPoint:** If You are admin or l2 support All working on it should have end to end knowledge of the product. If thats case then you are easy to go **What problems is SailPoint solving and how is that benefiting you?** We are solving Identity Management issues with Sailpoint IIQ ### 21. Highly Flexible And Well Positioned SaaS Solution To Solve Identity Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about SailPoint?** A strong set of REST APIs to administer and configure system; consistent reliability and frequent updates, unlocking additional functionality that can be leveraged in your organization. New Developer portal is a complete overhaul with well-presented documentation and examples and a broad set of connectors that allow SailPoint to interact with on-prem systems including legacy components. **What do you dislike about SailPoint?** The company is in a significant growth mode as they transition to cloud - for us, this has meant longer than expected delays in answering support inquiries and getting expert services assigned to an analyst. Hopeful, however that they are taking the appropriate measures to improve n these areas overtime. **What problems is SailPoint solving and how is that benefiting you?** Automation of Access, Network ID Creation, Azure Administrative Units, integration with ServiceNow. We're noticing a better and more consistent user experience, reliable and repeatable and overall improvement over repetitive manual processes. ### 22. SailPoint is a very powerful automation and identity governance tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Manbir K. | Information Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about SailPoint?** I like the automation of the life cycle events, certification process and being able to view all access a user has within the company. **What do you dislike about SailPoint?** The managing of upgrades for identityiq. **Recommendations to others considering SailPoint:** SailPoint is a powerful tool and can help an organization in many ways. We have been able to automate a lot of our processes and also develop control around admin access within the company. **What problems is SailPoint solving and how is that benefiting you?** We have resolved joiners, movers, and leavers within the company. The certification process has helped control access within the company. We have also utilized SailPoint to automate the provisioning of access. ### 23. Experience with the product is exceptional **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew G. | Sr Director, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about SailPoint?** We implemented in a manner that was logical for our organization. This allowed us to progress, slowly gaining confidence in the software and ensuring management was on board with the solution. **What do you dislike about SailPoint?** The UI still needs improvement as it does not resize based on display **What problems is SailPoint solving and how is that benefiting you?** We use SailPoint for standardizing LCM processes and the re-certification of user access. ### 24. SailPoint IdentityNow **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle L. | Lead, IAM Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about SailPoint?** An extensive list of OOTB connectors. Very well done Web Services and SCIM connectors for other applications. Clean, easy to use UI. **What do you dislike about SailPoint?** A lot of customization can only be done through API calls. Several common use cases not implemented yet. **What problems is SailPoint solving and how is that benefiting you?** Automating user lifecycle across systems. Reduction in manual account maintenance and human error. ### 25. SailPoint **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about SailPoint?** Well rounded IAM automation solution, excellent customer support **What do you dislike about SailPoint?** Lack of some required features in some basic functional areas. **Recommendations to others considering SailPoint:** Good tool but deflinately do your due diligence in making sure it meets your business needs. **What problems is SailPoint solving and how is that benefiting you?** Legacy tool set that does not meet business or compliance needs. ### 26. Sailpoint as an identity access management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about SailPoint?** We used sailpoint for self service password reset, entitlement request, application request, governance group creation. **What do you dislike about SailPoint?** Life cycle updates was not configured properly, we use to run script manually. **What problems is SailPoint solving and how is that benefiting you?** Creating governance group, life cycle update, password reset and maintaining self service dashboard. ### 27. Project Leader **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about SailPoint?** Customer Success team is always a strong advocate for the customer. Great management practices of tracking open issues and providing escalations when necessary. **What do you dislike about SailPoint?** At times, SP does not deliver on promised deadlines for roadmap functionality. **What problems is SailPoint solving and how is that benefiting you?** Setting firm dates for the Epic SER connector would be a good start. ### 28. All About that Access! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2021 **What do you like best about SailPoint?** I liked how user-friendly it felt after the previous homegrown solution that was previously used. **What do you dislike about SailPoint?** I think that from a technical aspect, it is definitely intended to be an out of the box solution, which is standard for this kind of product but it took a lot longer to implement based on how things were being done. **What problems is SailPoint solving and how is that benefiting you?** access and identity management for a corporate office along with some additional solutions ### 29. Password help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about SailPoint?** I like that I am able to set security questions in case I forget my password instead of calling tech support **What do you dislike about SailPoint?** I have yet to encounter anything negative about the product. **What problems is SailPoint solving and how is that benefiting you?** I am able to reset password easily if I forget it. ### 30. It has been of great help to automate a large amount of information in a fairly secure way **Rating:** 3.5/5.0 stars **Reviewed by:** Harold P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about SailPoint?** Its installation and use are quite simple to carry out, in fact, during all its use the number of times I made a request for support to customer service was practically nil, and the few times I did it I got a response in a period of time quite impressive, the ease with which it integrates with other applications is something quite impressive, the fact that we can enter the information into the system in a fairly simple, practical and fast way is not of great help to make future queries of the information. **What do you dislike about SailPoint?** I must say that I have not found any negative aspect that makes me not recommend Intello, it is that if we put all the parts together such as performance, functionality and ease of use they make it the perfect solution for any business, and in fact, us It has worked for us perfectly and without major problems in terms of its use. **What problems is SailPoint solving and how is that benefiting you?** It has been being of great help to us to automate and digitize a large amount of information in a fairly safe, easy, fast and accessible way, in such a way that we can access the data in a more secure and efficient way at any time that we need it, thus facilitating everything that refers to consultations, editing and information management. ### 31. Sailpoint is a great tool, but you need to know how to use it **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Glass, Ceramics & Concrete | Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about SailPoint?** Group reviews are easy for our organization to set up now. **What do you dislike about SailPoint?** A lot of issues can occur if one thing breaks. **What problems is SailPoint solving and how is that benefiting you?** Disabling users automatically upon termination. Befefits are when we can just create a report from sailpoint to show auditing. ### 32. Great SaaS Management tool you don’t know you need till you have it **Rating:** 4.5/5.0 stars **Reviewed by:** Erin M. M. | Panelist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2020 **What do you like best about SailPoint?** First off, the team is great and extremely helpful, communicative, available, and frankly, cool. The customer service level they provide in setting up and maintaining the Intello infrastructure in your environment is a step above. They are incredibly responsive to bug fixes and prioritization of deal-breaking or pain points related to product and ask smart, diligent questions to make sure that the right solution is created based on the problem to be solved, not just the ask. It is integration heavy and works well with most startup (and larger) environments, particularly centered around “core portfolio” services—IDP (Google, Okta, OneLogin), a spend platform (Xero, Expensify, Netsuite), and daily use tools (Zoom, Dropbox, etc.). Because it creates ample cross-checking, the likelihood of a service in use slipping through the cracks goes way down. The product itself is also incredibly customizable and serves well for cross-functional use between IT, Compliance, DevOps, Finance, and in some cases, HR. Because teams can create fields applicable to their specific logging needs (and also log usage by team and department), it can serve as a reliable source of truth for all. **What do you dislike about SailPoint?** Intello is still growing, and there are aspects of the product that still reflect that. It does not (yet) have tiered permissioning and access levels, could use a UI refresh, and needs a more robust syncing mechanism when tying teams and departments to existing Okta groups for automation. **Recommendations to others considering SailPoint:** Intello has committed to build a product that is IT-focused, but has done a stellar job of building a product that is multi-functional for a wider audience. When considering the IT community, they shine at creating spaces for us to meet and collaborate, understand our philosophies, and connect like-minded professionals. They really stand behind the work they do and make a concerted effort that it represents the decision-makers they want engaging (and know have to in a corporate environment) and utilizing this product. **What problems is SailPoint solving and how is that benefiting you?** Intello is a fantastic tool for discovery when you have no collective source to start with. It provides a catalogue almost immediately that can be evaluated and maintained with easy access to remediation and access rescinding when the tool is no longer in use. It is easy to use, making the spin-up time minimal and the cross-team collaboration more accessible (our partner teams were in there logging their own data almost immediately). This was an exceptional addition during our compliance reviews (particularly SOC2) where before we had no source of truth around our tools and their compliance requirements. It was both a deliverable list with context, but also a quick location of reference and action when preparing for audit or responding to audit requirements. We also found that it served as an active track of spend, which was a surprisingly beneficial way of beginning to create an argument for tool retention and expansion or retirement. Furthermore, we could see if people were signing up for trials in an unapproved method (from spend spikes) and point them to our contract and/or provide an appropriate hand slap. It’s a useful portfolio when building metrics around contract renewals (and a location to keep your contracts) and assessing the right number of users/seats to price. **Official Response from Kelsie Skinner:** > Thank you for the thoughtful review Erin! We're so glad you're finding value in the platform and from the team. It's imperative that we understand your goals and challenges to continue to shape our product around solving them. We've also heard your feedback - UI tweaks are being released weekly, team syncing with Okta is improving, and tiered permissioning is underway! ### 33. Best option to Manage SaaS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about SailPoint?** Full visibility of our usage data for all SaaS apps and install-based SaaS like Microsoft Office. Also only vendor who can actually reveal all shadow IT, even the free apps that employees are signing up for. **What do you dislike about SailPoint?** I would like our accounting team to use it more, I think they'd find a lot of value in it. Right now it's primarily IT and Security users in Intello. But that's probably on us for not having the time to loop them in more. **Recommendations to others considering SailPoint:** Integrate. Everything. **What problems is SailPoint solving and how is that benefiting you?** We've saved a lot of money on pro licenses that weren't being used and we could downgrade to free. We were able to lock down unsanctioned apps that people had signed up for or expensed on their own. Intello also automatically notifies us if one of the SaaS vendors we use experiences a data breach or security vulnerability, and I can see in the platform who is using it so I can push out updates or shut down 3rd party permissions right from the platform. ### 34. Robust SaaS spending platform and getting better! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2020 **What do you like best about SailPoint?** - The ability to easily integrate our various platforms to gain visibility into all software, including spending, usage, and compliance - The support team is extremely responsive and takes feedback - Personalized pro-active email security alerts about platforms actively being used in my environment **What do you dislike about SailPoint?** - Still rolling out core features (which is not necessarily a bad thing), such as filtering/search features **What problems is SailPoint solving and how is that benefiting you?** - Visibility into software spending across the organization without IT previously knowing or owning platforms, shadow IT and using the platform as a vendor management system. ### 35. Intello Provides Beneficial Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2020 **What do you like best about SailPoint?** Having visibility into app usage has assisted our team in many ways. Prior to using Intello, we had no way of knowing what apps teams were using, if licenses were sitting unused, or what access apps had to user data. Every interaction I have had with Intello has been informative **What do you dislike about SailPoint?** At this point, I can't think of any negatives. **What problems is SailPoint solving and how is that benefiting you?** We are using Intello to assist with revoking licenses, tracking usage, and providing our Finance team with spend information ### 36. King of SaaSops **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2020 **What do you like best about SailPoint?** Being able to track down what software employees have started using without the company's knowledge not only helps keep us secure but this also prevent unwarranted spending. **What do you dislike about SailPoint?** Intello needs more admin levels for users in the app but from what I'm told that's already being worked on! **Recommendations to others considering SailPoint:** This is the way to uncover spend in SaaS in your org. **What problems is SailPoint solving and how is that benefiting you?** -Shadow IT (apps spun up without IT's knowedge) -Runaway budgets (no visibility on app sepend) -Compliance and security gaps with apps that are either unaccounted for or weren't being monitored -App user management -The list goes on, theres a tons of features and itnergrtions in Intello and more are added all the time **Official Response from Kelsie Skinner:** > Thank you for your review and feedback - We're thrilled you're seeing so much value from the platform! ### 37. It makes the invisible, visible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2020 **What do you like best about SailPoint?** I can see what would have taken an ungodly amount of man hours to manually pull reports across dozens of systems. It also integrates across multiple teams including accounting, security, IT, procurement, accounts payable, etc. Surfacing the data in really useful ways has been very helpful to our company. **What do you dislike about SailPoint?** The product and category is young so all the features that are possible and in the road map aren't available yet. **What problems is SailPoint solving and how is that benefiting you?** Having a system of record tied into actual authentication systems for security to review, track vendor compliance, and for our IT teams to see license usage has already saved us 10x the costs of Intello on licenses saved. ### 38. SailPoint makes my life easier! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about SailPoint?** Before SailPoint was introduced to my company, there was a lot of manual work that one had to be done for one person on my team. However, with this product, it has made our employees self sufficient and increase productivity. I also liked the search functionality of the roles within the tool. I can start typing and quickly find the program or role that I want to access. I also like the tracking of the progress once the request is submitted. It shows who has the next steps within the request. Therefore, if I feel like it is taking too slow, I can easily see where the request is stuck with. **What do you dislike about SailPoint?** Something that frustrates me about SailPoint is that I'd like additional notifications to alert me the status of my request. The interface of the system could use a facelift. The color could be brighter and more visual aspects and icons to make the page more appealing. Sometimes I feel like the simplicity of the user face actually makes it more confusing. I think the tracking of the the request should be included in the email notifications or alerts so that the user does not have to proactively go into SailPoint to get all of the details. **Recommendations to others considering SailPoint:** I would continue to work on notification alerts. **What problems is SailPoint solving and how is that benefiting you?** SailPoint has cut administrative duties on people having to submit access roles on behalf of other people. Now employees can search for roles and submit for themselves, thus saving time and getting the access quicker. This has benefited our company immensely. ### 39. Was just introduced to the product and I am so far seeing this as a very valuable tool for business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Tobacco | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2020 **What do you like best about SailPoint?** Tracking of users with Lic who don't use the product - single biggest win for companies **What do you dislike about SailPoint?** So far I haven't noticed anything I don't like but I am just starting out and from what I can see is on the horizon it's going to be a great tool. **What problems is SailPoint solving and how is that benefiting you?** So many lic for apps that are not being used by people **Official Response from Kelsie Skinner:** > We're glad to hear you're loving the platform! And very happy to hear you've been able to save on wasted licenses. ### 40. Superb Tool to Manage Identities,Allows lots of Customization, User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about SailPoint?** Its a Superb Tool to Manage Identities, provisions, certifications. Its an all in one tool. Which does more than any other tool available in the market. It allows lots of Customization, which is the best part of it. It gives so many connectors for all target applications. It is very User Friendly, you dont need to put lots of effort to educate the users. **What do you dislike about SailPoint?** Due to its customization feature, the support is very limited by Sailpoint. Features can be requested but will be added based on the count of users needed that. **Recommendations to others considering SailPoint:** Sailpoint is the leader, and it gives a highly scalable and customizable solution. They have a connector for almost all the applications in Market. **What problems is SailPoint solving and how is that benefiting you?** We are doing every part of it. Onboarding different types of applications. Use of rule, workflows to achieve the desired results. Provisioning on all targets. Certifications ### 41. Difficult Implementation, But A Great Overall Product. **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey G. | Senior HR Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about SailPoint?** The opportunity to merge accounts into a single identity cube seamlessly with all our applications and web services. **What do you dislike about SailPoint?** There is a lot to customize. To support this product, you have to learn Java and Beanshell extensively. **Recommendations to others considering SailPoint:** Until you seek to simplify it with Sail Point, ensure you are well aware of the current business processes surrounding client provisioning. **What problems is SailPoint solving and how is that benefiting you?** Complex set-up, customisation, but the pioneer of IAM as a whole. There's no other approach on the market contrasting the latest integration of Privileged Access Management with Seilpoint. ### 42. Intello is awesome! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2020 **What do you like best about SailPoint?** Intello makes it super easy to track licenses and allows us to use data to understand where we can save money by getting rid of unutilized tools. Also, their team is FANTASTIC to work with! **What do you dislike about SailPoint?** Nothing so far - it's been a great experience! **What problems is SailPoint solving and how is that benefiting you?** As a small company that's growing quickly, we wanted to know what tools we were paying for that we could get rid up. ### 43. Great central identity provider **Rating:** 4.0/5.0 stars **Reviewed by:** Jim W. | IT Development Engineer / Application Architect, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about SailPoint?** For us as a large enterprise it actually helps creating one central identity, instead of many distributed ones. **What do you dislike about SailPoint?** Set-up can be quite complicated to start with, once it is set-up, it works great. **Recommendations to others considering SailPoint:** Great way to create one central identity - make sure you integrate it with all your in-house application to make sure you get the most out of the project. **What problems is SailPoint solving and how is that benefiting you?** Creating one central identity for one person. ### 44. GRC and ERP Risk Management Made Easy and results are instant **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto K. | Network support Eng, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about SailPoint?** ERP Maestro is Cloud based solution that could easily be integrated with our recently implemented SAP Suite on Hana on Premises. **What do you dislike about SailPoint?** If possible can we return the software at a fee and maintain locally if and when we decide to discontinue with SaaS **What problems is SailPoint solving and how is that benefiting you?** Instant review of SoDs using tested rulebook set ### 45. Good Tool with Scope of Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Shekhar P. | Application Architect - SAP Security, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **What do you like best about SailPoint?** Easy to use, easy to manage, yet robust to maintain security compliance. **What do you dislike about SailPoint?** While creating a new user, the way ERP Maestro provides option to clone roles, similarly option should be provided to clone other tabs of SU01, like Defaults, SNC, Parameters and License. This has been a long awaited demand. **Recommendations to others considering SailPoint:** Small package with Big benefits. **What problems is SailPoint solving and how is that benefiting you?** User provisioning, risk identification and mitigation, and Emergency Access Management. ### 46. Cotemar´s SOD experience **Rating:** 4.0/5.0 stars **Reviewed by:** Javier Emmanuel M. | SAP Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2019 **What do you like best about SailPoint?** Well, we are very happy because our process has to changed since the beginning and ERP Maestro help us: using workflows and notifications, their risk analysis, and the automatic provisioning. Actually your solution provide us more information and analytics that we haven't explored and review, we will do more gradually. And your university and webinars are great, I have participated in a couple and get some answers for doubts about using the tool. The EAM, it´s very easy to configure, and it help us every time that we have and emergency in the businness. **What do you dislike about SailPoint?** Your support, now a days, I still have a couple of open incidents without solution and nobody has answered my calls. I guess that your priority has to be other than help your clients. Nobody has talked with us to tell us what else we can do, probably to get a road map about we can do with ERP Maestro. **Recommendations to others considering SailPoint:** Easy to deploy. Easy to use, and great to use workflows. It´s a complete tool and it´s growing. Automatic provisioning that helps to give a quick answer to the business. **What problems is SailPoint solving and how is that benefiting you?** Using workflows and notifications, their risk analysis, and the automatic provisioning. We didn´t have a SOD, and with ERP Maestro we are sure that we get a complete answer to asure to our company a minimun risk. In Cotemar right now we are changing our process to do it easy and agile for our users. ### 47. ERP Maestro a pleasant experience in SoD for SAP **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo Q. | Ineniero de Aplicaciones, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about SailPoint?** - I really liked how easy it is to implement and how easy it is to use each of its modules. - The practicality of its reports to detect conflicts at the role and user level. - Its constant improvement updates and the speed with which its support team assists us. - The guides for implementing each of the processes seem to me to be good support material to start using each of its modules. **What do you dislike about SailPoint?** At first, I didn't like the way the extracts were obtained, but they have also improved in that aspect. The conflict reports are not so easy to understand for users who do not have a technical profile. On some occasions, access was not properly granted in secure provisioning, but that has also improved a lot and we almost no longer have incidents in that regard. **Recommendations to others considering SailPoint:** I highly recommend it because it is a tool that is easy to implement and use, delivering results in a very short time. **What problems is SailPoint solving and how is that benefiting you?** We have implemented a more suitable secure provisioning process according to the company's policies. We have detected and reorganized our roles to reduce access conflicts in AP that existed before ERP Maestro. ### 48. Easy to use and put in request tickets **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2019 **What do you like best about SailPoint?** Easy to use and put in ticket requests through this software. We use this as our main ticketing software when users are requesting access accounts to our electronic medical records system we manage and Sailpoint allows us to track, document in and resolve these ticket requests with ease. We are also able to communicate with users within Sailpoint and collect the necessary information in order to build out these accounts within our system. **What do you dislike about SailPoint?** Sometimes it is a little challenging to navigate and decipher the messages coming and and how to read and route accordingly. The messages are organized by various lines and it is challenging to determine the correct information to collect to then build out our user accounts. The coding for the documentation is a bit abstract. Perhaps it could be organized better. **Recommendations to others considering SailPoint:** Make sure your coding system of how documentation should be entered and collected is very clear because otherwise it will be challenging to figure out what data needs to be carried over from Sailpoint into the system you are collecting the data for. **What problems is SailPoint solving and how is that benefiting you?** We use this as our main ticketing software when users are requesting access accounts to our electronic medical records system we manage and Sailpoint allows us to track, document in and resolve these ticket requests with ease. ### 49. ERP Maestro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about SailPoint?** What's not to Like about ERP Maestro? Its simple deployment gets you up and running in minutes. User-friendly interface, multiple reporting methods, onscreen queries, audit friendly reports and logs, EAM module is simplified and easy to maintain, on-screen dashboards, digitally signed exported documents for auditors, User Review module, and their customer support team is very helpful. **What do you dislike about SailPoint?** There isn't much i dislike about the tool, I use it multiple times of the day. **What problems is SailPoint solving and how is that benefiting you?** The EAM module was what we started with; before ERP Maestro, our process was very manual, and it became unmanageable to comply with the audit requirements. The EAM process was simplified and has made our audit process for Firefighter access a breeze. We purchased the Access Reviewer module recently, and it has reduced the amount of reporting time more than half. We went from a very manual User Access Review process, that would take 1-2 months to complete. Now that we use Access reviewer, the process can be completed quickly and electronically. We also are using the SOD module and What-if scenarios. The rule book provided is in-depth and easy to update. ### 50. Great IAM solution for customers looking forward to customization in their product **Rating:** 4.5/5.0 stars **Reviewed by:** pragati r. | Associate Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2019 **What do you like best about SailPoint?** 1) Tool is very customization friendly. 2) It provides great community support. 3) Tool has easy and clear availability of docs and api's. 4) This is a perfect IAM tool for beginners. 5) Users can request their own access and can approach to owner as well. 6) User friendly interface of the application allows easy integration with access management to new users as well. 7) A CustomGlobal object is always available to get data from backend. **What do you dislike about SailPoint?** 1) Sometimes I face issues with sessions and objects get overridden. 2) Access request for others allows me to add or delete access for some users. **What problems is SailPoint solving and how is that benefiting you?** The most liked feature is its customization friendliness. I can easily write my custom rules, workflows and SOD policies. ## SailPoint Discussions - [What is SailPoint used for?](https://www.g2.com/discussions/sailpoint-what-is-sailpoint-used-for) - 2 comments - [What database does SailPoint use?](https://www.g2.com/discussions/what-database-does-sailpoint-use) - 1 comment - [What is SailPoint used for?](https://www.g2.com/discussions/what-is-sailpoint-used-for) - 2 comments - [View SailPoint pricing details and edition comparison](https://www.g2.com/products/sailpoint/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+16%3A48%3A10+-0500&secure%5Bsession_id%5D=f469d521-ff8a-45e5-b5a6-9dddb60f2107&secure%5Btoken%5D=93bcbc0dc5763003539a58dd67d5effaaa86d300a9893640d11f39ad4f3ffaa0&format=llm_user) ## SailPoint Integrations - [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - 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[Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Treasure Data Customer Data Platform](https://www.g2.com/products/treasure-data-customer-data-platform/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## SailPoint Features **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations **Functionality** - Structure type - Contextual search - Template algorithms - Custom algorithms - False-positive management - Multiple file and location types - Real-time monitoring - Dashboard - Compliance - Reporting **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Monitoring** - Investigate - Monitoring - Misconfigurations - Integrate - Visability **Access control - Cloud Infrastructure Entitlement Management (CIEM)** - Policy Management - Fine-Grained Access Control - Role-Based Access Control (RBAC) - AI-driven access control **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation **Discovery & Classification - Data Security Posture Management (DSPM)** - Continuous real‑time monitoring - Discover & classify sensitive data - Custom classification support **Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions** - Credential Rotation & Revocation - Automated Registration & Provisioning - De-Provisioning & Retirement **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Authentication ** - Multi-Factor Authentication - Biometric Authentication - Other Authentication Methods - Role-Specific Authentication ** Type** - On-premises solution - Cloud-solution **Remediation** - Remediation - Audit **Monitoring - Cloud Infrastructure Entitlement Management (CIEM)** - Monitoring - AI-based detection **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Agentic AI - Sensitive Data Discovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Risk Prioritization - Data Security Posture Management (DSPM)** - Detect excessive entitlements & toxic combinations - Compliance posture assessment - Risk‑based exposure scoring **Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions** - Fine-Grained Access Control - Machine-Native Authentication Methods - Contextual / Just-In-Time Access **Governance** - Identifies and Alerts for Threats - Compliance Audits **Security** - Data Security - Data loss Prevention - Security Auditing **Administration** - Database Management - Deduplication - Backup - API / integrations **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **User Experience** - Self-Service Experience - Mobile App Usability - Multilingual Support ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Auditing - Cloud Infrastructure Entitlement Management (CIEM)** - Visibility - Compliance Reporting **AI Features** - Auto-fill Custom App Details - AI Assistant **Remediation & Governance - Data Security Posture Management (DSPM)** - Guided remediation actions - Integration with enforcement tools - Track remediation progress & trends **Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions** - Policy Enforcement & Governance - Audit Logging & Activity Monitoring - Integration with IAM/Cloud/DevOps Ecosystem - Discovery & Inventory of Non-Human Ids **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **Identity** - SSO - Governance - User Analytics **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top SailPoint Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,283 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,888 reviews)