--- title: SailPoint Reviews meta_title: 'SailPoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 180 reviews by the users' company size, role or industry to find out how SailPoint works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 180 scale: '5' date_modified: '2026-07-14' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # SailPoint Reviews **Vendor:** SailPoint **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.5/5.0 **Total Reviews:** 180 ## About SailPoint SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security. ## SailPoint Pros & Cons **What users like:** - Users value the **ease of use** of SailPoint, appreciating the streamlined access management across multiple applications. (36 reviews) - Users value SailPoint for its **strong identity governance** , offering simplified access control and enhanced visibility across multiple programs. (30 reviews) - Users value the **enhanced security** provided by SailPoint through automation and efficient management of user identities. (24 reviews) - Users value the **automated access reviews** in SailPoint, significantly enhancing security and compliance management for user identities. (21 reviews) - Users value the **easy integration** capabilities of SailPoint, simplifying access control across multiple applications efficiently. (21 reviews) - Access Control (18 reviews) - Users value the **automation of access reviews** in SailPoint, enhancing security and simplifying user permission management. (17 reviews) - Efficiency (17 reviews) - Users praise the **excellent customer support** from SailPoint, enhancing their access management and cybersecurity processes effectively. (16 reviews) - Easy Integrations (16 reviews) **What users dislike:** - Users express concern over the **slow implementation of new features** and lack of responsive support from SailPoint. (17 reviews) - Users report **poor customer support** from SailPoint, noting delays, unhelpful responses, and difficulty in communication. (16 reviews) - Users face challenges with **missing features** in SailPoint, leading to complexity and slower identity governance modernization. (14 reviews) - Users find SailPoint to be **expensive** , with high costs associated with implementation and customization assistance. (12 reviews) - Users find the **difficult learning curve** of SailPoint challenging, especially without a programming background or adequate training. (11 reviews) - Implementation Difficulty (11 reviews) - Users are frustrated with the **high costs** for additional features and the reliance on an expensive token system. (10 reviews) - Feature Limitations (10 reviews) - Limited Customization (10 reviews) - Users find the **complex setup** of SailPoint time-consuming and requiring significant expertise for effective implementation. (9 reviews) ## SailPoint Discussions - [What is SailPoint used for?](https://www.g2.com/discussions/sailpoint-what-is-sailpoint-used-for) - 2 comments - [What database does SailPoint use?](https://www.g2.com/discussions/what-database-does-sailpoint-use) - 1 comment - [What is SailPoint used for?](https://www.g2.com/discussions/what-is-sailpoint-used-for) - 2 comments - [View SailPoint pricing details and edition comparison](https://www.g2.com/products/sailpoint/reviews?page=6&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+17%3A21%3A05+-0500&secure%5Bsession_id%5D=61305ecf-468e-41a6-994f-1caf9b76cc33&secure%5Btoken%5D=788c087745f27edddb5782a8a594a697de2ea0842ec6ed321fa6d2578fd4c971&format=llm_user) ## SailPoint Integrations - [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [AWS Identity and Access Management (IAM)](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Bright Data](https://www.g2.com/products/bright-data/reviews) - [CyberArk Privileged Access Manager](https://www.g2.com/products/cyberark-privileged-access-manager/reviews) - [Databricks](https://www.g2.com/products/databricks/reviews) - [D&B Connect](https://www.g2.com/products/d-b-connect/reviews) - [D&B Finance Analytics Credit Intelligence](https://www.g2.com/products/d-b-finance-analytics-credit-intelligence/reviews) - [HALO](https://www.g2.com/products/halo-2025-11-06/reviews) - [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [Ping Identity](https://www.g2.com/products/ping-identity/reviews) - [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews) - [Salesforce Partner Cloud (formerly Salesforce PRM)](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Sophos United Threat Management](https://www.g2.com/products/sophos-united-threat-management/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Treasure Data Customer Data Platform](https://www.g2.com/products/treasure-data-customer-data-platform/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## SailPoint Features **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations **Functionality** - Structure type - Contextual search - Template algorithms - Custom algorithms - False-positive management - Multiple file and location types - Real-time monitoring - Dashboard - Compliance - Reporting **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Monitoring** - Investigate - Monitoring - Misconfigurations - Integrate - Visability **Access control - Cloud Infrastructure Entitlement Management (CIEM)** - Policy Management - Fine-Grained Access Control - Role-Based Access Control (RBAC) - AI-driven access control **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation **Discovery & Classification - Data Security Posture Management (DSPM)** - Continuous real‑time monitoring - Discover & classify sensitive data - Custom classification support **Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions** - Credential Rotation & Revocation - Automated Registration & Provisioning - De-Provisioning & Retirement **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Authentication ** - Multi-Factor Authentication - Biometric Authentication - Other Authentication Methods - Role-Specific Authentication ** Type** - On-premises solution - Cloud-solution **Remediation** - Remediation - Audit **Monitoring - Cloud Infrastructure Entitlement Management (CIEM)** - Monitoring - AI-based detection **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Agentic AI - Sensitive Data Discovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Risk Prioritization - Data Security Posture Management (DSPM)** - Detect excessive entitlements & toxic combinations - Compliance posture assessment - Risk‑based exposure scoring **Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions** - Fine-Grained Access Control - Machine-Native Authentication Methods - Contextual / Just-In-Time Access **Governance** - Identifies and Alerts for Threats - Compliance Audits **Security** - Data Security - Data loss Prevention - Security Auditing **Administration** - Database Management - Deduplication - Backup - API / integrations **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **User Experience** - Self-Service Experience - Mobile App Usability - Multilingual Support ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Auditing - Cloud Infrastructure Entitlement Management (CIEM)** - Visibility - Compliance Reporting **AI Features** - Auto-fill Custom App Details - AI Assistant **Remediation & Governance - Data Security Posture Management (DSPM)** - Guided remediation actions - Integration with enforcement tools - Track remediation progress & trends **Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions** - Policy Enforcement & Governance - Audit Logging & Activity Monitoring - Integration with IAM/Cloud/DevOps Ecosystem - Discovery & Inventory of Non-Human Ids **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **Identity** - SSO - Governance - User Analytics **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top SailPoint Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,287 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,890 reviews)