---
title: SaaSAssure Reviews
meta_title: 'SaaSAssure Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 81 reviews by the users' company size, role or industry to
  find out how SaaSAssure works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 81
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Backup
  url: https://www.g2.com/categories/backup
---

# SaaSAssure Reviews
**Vendor:** Asigra  
**Category:** [Online Backup Software](https://www.g2.com/categories/online-backup)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 81
## About SaaSAssure
Asigra Tigris Backup is an award-winning agentless enterprise cloud backup &amp; recovery platform that proactively hunts ransomware. Asigra Tigris is the world’s most secure backup software platform with advanced anti-ransomware properties to protect your enterprise’s last line of defense against hackers. Your backups. Cybercriminals have adapted to current backup protection techniques like air-gapping and immutability by launching trojan horse Attack-LoopsTM that embeds malware into backups and getting access to stolen credentials to sabotage backup sets. Asigra reduces risk exposure with multiple layers of protection including bidirectional malware scanning, deep multi-factor authentication, backup renaming, and a soft-delete for administrators. Asigra utilizes cutting-edge antimalware scanning, featuring advanced heuristics-based and signature-based antimalware detection techniques to stop known and zero-day threats from reinfecting your environment. And as a truly agentless solution, Asigra provides a much smaller attack vector while also dramatically reducing the administrator effort needed to deploy, manage, and update Asigra software and backups. No other backup software solution protects your backups like Asigra. Stop hiding from ransomware and start hunting it.




## SaaSAssure Reviews
  ### 1. Asigra Agentless Backup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kevin T. | Director, Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about SaaSAssure?**

The agentless backup for both physical and VM servers ensures that my production servers do not conflict with a backup agent.

**What do you dislike about SaaSAssure?**

Progress on new features is slow and has put Asigra somewhat behind the competitor.

**Recommendations to others considering SaaSAssure:**

As mentioned above, it is a very good solution if you wish to start your own MSP.  We have been using it to offer an MSP service for more than 10 years now and it is stable, reliable and easy to implement as a managed service.

**What problems is SaaSAssure solving and how is that benefiting you?**

I run Asigra as an MSP.  It is multi-tenanted and is excellent for any company who wishes to run an MSP as it is stable and quite complete for MSP usage.

  ### 2. Asigra Cloud Backup with Attack Loop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2020

**What do you like best about SaaSAssure?**

We have found the Attack Loop service is one of the most effective methods for combatting ransomware. It ensures data is checked consistently for zero day malware as it contaminates Windows and 365 data.

**What do you dislike about SaaSAssure?**

That Asigra is the best kept secret in the market. More people need to find out that there is a way to reliably recover from ransomware

**Recommendations to others considering SaaSAssure:**

Definitely consider Asigra, financial modelling is key

**What problems is SaaSAssure solving and how is that benefiting you?**

Asigra’s flexibility to support backup capacity across multiple environments ensures data is protected before, during and after migration to public clouds

  ### 3. Agentless Backup Solution for Enterprise Environment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erich E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2020

**What do you like best about SaaSAssure?**

Seamless backup processes can be achieved using Agentless architecture.  It addresses ease of  implementation and management.  The solution was born in the cloud and it is for the cloud.  It can be setup as public, private and even hybrid cloud.  If protects critical data including applications and databases.  Protected critical data can be in physical servers, virtual machines and even in cloud.
Restore Validation is a great tool to check if backup can be restored and can be used in DR drill because it simulates restoration without the need of target resources.

**What do you dislike about SaaSAssure?**

Presently, extensible storage does not support S3 compatible storage and the likes.  If VAIO can be utilized when protecting VMWare virtual machines aside from snapshot, this can be a plus factor.

**Recommendations to others considering SaaSAssure:**

Agentless backup of physical server and virtualize environment is the key advantage of Asigra Cloud Backup.  Ease of setup, use and management comes along.  Almost everything can be protected agentless.

**What problems is SaaSAssure solving and how is that benefiting you?**

Our telco partners are using Asigra for their Backup as a Service offerings since 2016.  Small to medium scaled companies were able to save on their data protection budget even on the first day they subscribed on the said service.

  ### 4. Robust backups and consistently reliable restores

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dennis S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2020

**What do you like best about SaaSAssure?**

Incremental forever, search for and easily locate specific files and/or versions for restore. Bare metal restore process is great and the ability protect entire virtual machines and automate the restore process to keep hot spares that are almost immediately available to failover for DR

**What do you dislike about SaaSAssure?**

Support process can sometimes be cumbersome as there is no simple process to just report a specific error without answering too many irrelevant questions first.

**Recommendations to others considering SaaSAssure:**

It is a very robust solution. READ THE DOCS! Asigra provides detailed documentation and pretty much everything you need is there. Just spend some time educating yourself before you jump in and start trying to deploy. It will save you time and provide for a much better experience.

**What problems is SaaSAssure solving and how is that benefiting you?**

Agentless backups allow quicker deployment in large environments. Agentless also provides for lower overhead and less maintenance requirements

  ### 5. Asigra Backup Software Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shanmukh M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2020

**What do you like best about SaaSAssure?**

1) Asigra is simple to use and install , a totally user friendly platform which doesnt require a expert to install and recover your data. Data Recovery is spotless and i have tried many times .

2) Asigra being agent less resolves most of the issues without having to install the software every PC , all you need to do is to select the path and schedule the backups , it starts doing its Job. 

3) Adding new data sets is very easy , it doesnt take much time and it is very easy to add them. 

4) Asigra Technial support is the best , you have them whenever you need them. 

5) Asigra Technical Account Manager Assistance is the best , they are engaged with you enquiring about your site , issues and educating you about new products available with them. 

6) Asigra TAM is also best as they do a free assessment of your site and recommend on the changes to be done. 

7) Company's Vice President will be in constant touch, no matter if it is a sale or an issue , this level of importance provides the confidence that we can manage even the most complicated Setup. 

8) There no of platforms it supports and it is hard to find that Asigra doesnt support particular paltform.

**What do you dislike about SaaSAssure?**

I don't think there will be any dislikes , you get immediate support whenever you require them, the only issue is their upgrade which they release every year but cant complain about them as it is for betterment of the functionality of the software with latest security signatures.

**Recommendations to others considering SaaSAssure:**

Just get in touch with their team and they will take your through on-boarding 
Install the software and forget about your backups as the system will take care of it based on its scheduling.

**What problems is SaaSAssure solving and how is that benefiting you?**

1) Easy to Install and it can be done in few minutes. 
2) Recovery of Data is granular , instead of recovery entire system image , i can choose a file to recover of a particular user. 
3) Volume based licensing helps to maintain my costs while configuring them on multiple assets and user PCs.
4) We have recovered a site from complex Ransomware issue , the entire site was up and running in 2 hours. 
5) I was able to recover single email for a user. 
6) Recovery of Microsoft Email Exchange was as smooth as it can be , a exchange platform of 300 users just took me to 1 hr 45 minutes. 
7) Backups of VMs is so easy , it can backup the entire VM or just an application data.

  ### 6. Top-Notch Enterprise Cloud Backup!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about SaaSAssure?**

Asigra has led the way in the space for over 25 years. David and his team have been perfecting this product for for over two decades. I know that my client's data is safe and sound using the Asigra technology and I can restore anything from anywhere with zero hassle. The agentless technology works flawlessly.

**What do you dislike about SaaSAssure?**

Asigra has always used a heavy client/server based management option. I am happy they have launched and are incorporating more and more functionality into their web based management console with each release. Would like to see more functionality in this tool as I find myself relying on the DS-Operator tool more than the web console.

**Recommendations to others considering SaaSAssure:**

Great mature product offering in the space that has been well-developed.

**What problems is SaaSAssure solving and how is that benefiting you?**

We are solving lots of backup issues for our traditional data center clients as well as our cloud first clients. Anything our clients need to backup...we can handle it with Asigra.

  ### 7. The Easiest Way to Backup Multiple Customers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about SaaSAssure?**

I really like Asigra's agentless backup system.  I can install the DS-Client on one machine in our customer's environment and it will backup every machine on that network.  I don't have to install the program on multiple machines.

Their DS-Operator and Asigra Management Console make it easy to  monitor our whole Asigra environment in one plane of glass.

Asigra's support staff is very knowledgeable and their support site has a very in depth knowledge base that has the solutions to most of the issues that have arisen in my use of the product.

**What do you dislike about SaaSAssure?**

Each DS-Client needs a database which is sometimes difficult for our customers.

**What problems is SaaSAssure solving and how is that benefiting you?**

It gives us the ability to provide BaaS to customers that are not in our hosted environment.

  ### 8. My 18 year of asigra best practice

**Rating:** 4.5/5.0 stars

**Reviewed by:** Omry F. | President &amp; CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about SaaSAssure?**

Prediction file system backup that have brought home the bacon each month for the past 19 years .

**What do you dislike about SaaSAssure?**

No local recovery to spin up. Poor management of quota and run off backup missconfigurations .

**Recommendations to others considering SaaSAssure:**

I made a fair living on the asigra platform . Looking forward to learning more about the next generation

**What problems is SaaSAssure solving and how is that benefiting you?**

Stable platform has enabled aROI the recurring revenue has paved the way to my current "go to market " offerings .

  ### 9. Asigra  standout features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dennis  O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2020

**What do you like best about SaaSAssure?**

Easy to install. Extremely secure. Simple and direct interactive GUI. Restoration has never failed. Rebuild of edge server after hardware failure is quick and manageable. Many generations of data can be stored and retrieved.

**What do you dislike about SaaSAssure?**

The support is limited to number of calls per year, not unlimited calls.

**Recommendations to others considering SaaSAssure:**

Test a backup and restore job. The experience will prove the quality of the product.

**What problems is SaaSAssure solving and how is that benefiting you?**

Light weight product. Easy cloud backup for mobile clients as well as Enteprise. Simple and secure. Easy to encrypt and rebuild configuration if client systems are stolen, lost or need hardware change.

  ### 10. Cloud Backup for the Masses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guy N. | Co-Founder & General Manager North America, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2020

**What do you like best about SaaSAssure?**

Asigra Cloud Backup allows us to manage thousands of customers easily.

**What do you dislike about SaaSAssure?**

I would like to see the Cloud-to-Cloud features and capabilities enhanced.

**Recommendations to others considering SaaSAssure:**

I highly recommend using the Asigra platform for all of your data protection needs.

**What problems is SaaSAssure solving and how is that benefiting you?**

We are a managed services provider that is leveraging Asigra to deliver data protection services to our customers. Asigra provides us with a single pane of glass to manage thousands of customer effectively in a proactive manner.


## SaaSAssure Discussions
  - [How did you succeed in remote site installations?](https://www.g2.com/discussions/30485-how-did-you-succeed-in-remote-site-installations) - 1 comment, 1 upvote

- [View SaaSAssure pricing details and edition comparison](https://www.g2.com/products/saasassure/reviews/saasassure-review-4110627?section=pricing&secure%5Bexpires_at%5D=2026-07-21+08%3A39%3A55+-0500&secure%5Bsession_id%5D=f28198d7-348f-4d45-9c9f-acc7ab5d312a&secure%5Btoken%5D=d497a6570584e239d443f35ca42fc5c77f4f4a51256e039809b05e67f198a664&format=llm_user)

## SaaSAssure Features
**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning

**Functionality**
- Storage Capacity
- Remote Backup
- Versioning

**Compatibility **
- File Formats
- Partitions

**Functionality**
- On Premises Recovery
- Cloud Recovery
- Prior State Recovery
- Recovery Automation
- Replication

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Management**
- Continuous Backup
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring

**Compatibility **
- Disk Backup
- Local Backup
- Storage Formats

**Compatibility **
- Endpoint Variety
- SaaS Application Variety
- Storage Formats

**Management**
- Backup
- Storage
- File Scan

**Management**
- Local Management
- Infrastructure Compatibility
- Solution Integration
- Real-Time Analytics
- RTO and RPO Management

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Compliance**
- Security Standards
- Cloud Data Protection
- Data Deduplication

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Management**
- Security Standards
- Encrypted Storage

**Security **
- Data Protection
- File Deletion

**Agentic AI - Disaster Recovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - SaaS Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - File Recovery**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - Server Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Online Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top SaaSAssure Alternatives
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (683 reviews)
  - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (727 reviews)
  - [Veritas NetBackup](https://www.g2.com/products/veritas-netbackup/reviews) - 4.0/5.0 (105 reviews)

