# Runa Reviews **Vendor:** Runa **Category:** [Rewards and Incentives Software](https://www.g2.com/categories/rewards-and-incentives) **Average Rating:** 4.7/5.0 **Total Reviews:** 116 ## About Runa With Runa, companies can pay the people they serve in any form of digital value (gift cards, prepaid cards, crypto, subscriptions and more), anywhere, instantly. Legacy payment mechanisms struggle to adapt to low-volume, high-velocity transactions both locally and globally, such as sending payouts to gig workers, creators, or sending rewards to customers or employees wherever they are. Runa’s infrastructure and network facilitates payouts to these recipients, helping businesses expand their reach, retain their users while modernizing the way in which they manage and transfer money: instantly, internationally, and free of charge for the senders and the recipient. ## Runa Reviews ### 1. Partnership Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Runa?** Each person that has represented Runa thus far and been a POC for my company has been responsive, friendly, and informative. This makes communicating a pleasant experience. Additionally, the Runa platform is easy to navigate and use. **What do you dislike about Runa?** There are a lot of discrepancies in product information that seems to need updating. This can include terms and conditions, redemption instructions, expiration dates, etc... **What problems is Runa solving and how is that benefiting you?** Making gift cards available for purchase to customers. ### 2. Runa: A solid business partner **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Runa?** What I like best about Runa is their unwavering commitment to excellence, for our business as well as theirs. Their innovative solutions and exceptional work ethic of the team I've dealt with make them a solid business partner, fostering growth and success together. **What do you dislike about Runa?** Despite Runa providing a really positive experience, the slow approval process for some brands is a glaring downside. Recently, after a laborious struggle to get one approval, it was unexpectedly revoked, leaving us disheartened and frustrated. But this really was outside of their control. **What problems is Runa solving and how is that benefiting you?** Through their extensive network of providers, Ionia gains access to a variety of brands that we have not been able to offer in the past. Additionally, their latest FX product release is going to allow us to easily take our solution into the global market without having to use a number of other partners to do that. ### 3. I have used Runa for sending over 500 gift cards this year and wouldn't recommend a better company! **Rating:** 5.0/5.0 stars **Reviewed by:** Dalton M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Runa?** There are many things I enjoy about Runa. They have a vast assortment of eligible gift cards in many different countries. The process is fast and reliable. I enjoy Runa over some of the competitors like Giftogram. **What do you dislike about Runa?** I wish that it was possible to save message templates. Add more gift cards for the United Kingdom. Be able to add multiple gift cards to a specific email in one transaction. **What problems is Runa solving and how is that benefiting you?** Runa is solving a huge issue for me by not having to go to the local supermarket to get a gift card I can just send online. They have made the process of sending gift cards virtually easier than ever! ### 4. EVERYONE Loves WeGift **Rating:** 4.5/5.0 stars **Reviewed by:** Rachael S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Runa?** I send WeGifts to my employees monthly, not just to show my appreciation when someone goes above and beyond. But also for my employee's birthdays and work anniversaries. They love the ability to pick a brand of their choice within minutes of getting the email from me. I also like how easy it is to make the order. I do not have to go to the store after hours or figure out what they like! **What do you dislike about Runa?** There is nothing i have found on WeGift that i do not like--- and i can say the same for my employees. **What problems is Runa solving and how is that benefiting you?** Using Wegifts is solving me to not take the time out of my evening to stop at a store and buy gift cards for my employees, as well as think about which store they would like the most. Iam able to order many gift cards at a time and still be able to send a personal message with the link in the email. ### 5. Don't know how I managed before! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Runa?** -Love being able to self serve invoices, uploads, and analytics. I'm obsessed with seeing what my customers spend their vouchers on! With my old supplier, I had to send the customer data to the ops team via the sales team which didn't feel secure and was slow, plus we couldn't cancel or resend vouchers. -I think the platform looks really nice for customers. -Christopher and Josh were really helpful to getting started and onboarding. ---Was thrilled to be able to start using the product in a few days. **What do you dislike about Runa?** Not exactly a downside, but I wish I could use a branded email template for bulk upload, since I send all my vouchers this way. Also would be easier on my end if I could pay by card without a charge. It's also been slow to get some of the major retailers approved. **What problems is Runa solving and how is that benefiting you?** We can give customers cash-like non-taxable rewards for referrals rather than dedicating ourselves to one retailer (we used to use Amazon). Much better customer experience to have multi choice and much better experience for me because its self-serve. ### 6. Attentive to our needs and looking to constantly evolve and excel. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Runa?** Clean and easy process and they listen to us. We feel like a name, not a number. **What do you dislike about Runa?** None. They are a younger company so they are still expanding but they will be a market leader in no time it seems. **What problems is Runa solving and how is that benefiting you?** Clean, easy, and reliable process and systems. We can trust them in providing for our customers and management for high volume product lines. ### 7. Good for the most part **Rating:** 3.5/5.0 stars **Reviewed by:** Megan V. | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Runa?** The ability to have access to e-gift links very quickly in large quantities. **What do you dislike about Runa?** Had issues with cards not having value on them, or selling us a value it could not be redeemed for (loaded $15 on a card that after the fact could only be redeemed for $10 or $20). Though it was ultimately resolved, it created lots of service problems for us having to redistribute the gift cards at the proper value. Additionally, though we eventually received refunds for things that were their mistake, we did have to fight for them in some cases. Overall I would use WeGift again, I would just take extra time to double-check their work as there are clearly hiccups in their back end. Additionally, I think your experience will depend on who on their staff is assigned to help you. Our original contact was no help at all until I got in touch with one of their teammates to nudge them internally. **What problems is Runa solving and how is that benefiting you?** Needed gift cards to giveaway during a large program that we were running. We needed them to be digital links that did not require a login or assigning before sending as we weren't sure who they would go to until the moment it was handed over. ### 8. Brilliant, really happy with WeGift. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Runa?** WeGift is a really useful platform that has helped us manage and distribute gift cards to our team and customers. If you've ever had to organise gift-giving at your company, you know it can be a real pain - you have to figure out what to buy, where to buy it from, and then distribute the gifts to everyone. WeGift makes all of that much easier. One of the best things about WeGift is how convenient it is. With just a few clicks, you can purchase and send gift cards in bulk. Another great thing about WeGift is the flexibility it offers. There are gift cards available from a wide range of retailers, so you can choose the ones that are most relevant, or, like we do, let our team choose what they want. Overall, WeGift is a great tool for businesses that want to make gift-giving easier, more flexible, and more personalised. I would definitely recommend giving it a try! **What do you dislike about Runa?** We are happy with the entire experience. If there was one thing that could be improved it would be the range of gifts in non US / UK companies. We employ people globally and a lot of the retailers are only relevant to the US and UK. **What problems is Runa solving and how is that benefiting you?** Distributing rewards both to employees and customers in bulk whilst giving them the flexibility to choose what they want. ### 9. Great benefit for our b2b2c users! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about Runa?** Ease of integration, access to robust library of discounts across brands **What do you dislike about Runa?** Backend interface and functionality could use improvement. New process for brand approvals is nit efficient. Certain navigation menu items aren't intuitive. Customer support is only m-F which proves to be a challenge for our business who supports individuals 24/7. **What problems is Runa solving and how is that benefiting you?** It's helping us add an attractive benefit to our member platform, encouraging additional logins and teengagement with our members. ### 10. WeGift is fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca M. | Receptionist/Admin Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about Runa?** WeGift has hundreds of stores/merchants to choose from where you'd like to utilize your gift card. We gift them to employees on their work anniversary, and everyone has loved them so far! **What do you dislike about Runa?** The only downside is you cannot schedule a date to have a gift card sent. I used to schedule gift cards to go out at a future date when we would use Amazon gift cards to gift to staff, and that is one feature that WeGift is lacking. I was advised that this feature is in the works of being added, which will be super helpful. **What problems is Runa solving and how is that benefiting you?** It has been a significant change, as my company has been utilizing Amazon gift cards to gift to staff on their annual work Anniversary. But we wanted a change and WeGift has plenty of variety to choose from, which we love! ## Runa Discussions - [What is WeGift used for?](https://www.g2.com/discussions/what-is-wegift-used-for) - [View Runa pricing details and edition comparison](https://www.g2.com/products/runa-runa/reviews/runa-review-7768412?section=pricing&secure%5Bexpires_at%5D=2026-05-03+18%3A49%3A04+-0500&secure%5Bsession_id%5D=e06bcb83-bcff-486f-b33b-2a66e727b8a8&secure%5Btoken%5D=21ba33aa23d8620a9b1977ad9ca09e6da163e2f35cbf267e178228c3b2b81e30&format=llm_user) ## Runa Features **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance ## Top Runa Alternatives - [Tremendous](https://www.g2.com/products/tremendous/reviews) - 4.8/5.0 (1,225 reviews) - [Tango](https://www.g2.com/products/blackhawk-network-tango/reviews) - 4.7/5.0 (522 reviews) - [Tillo](https://www.g2.com/products/tillo/reviews) - 4.7/5.0 (66 reviews)