![Christian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian C.")
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Christian C.

Mid-Market (51-1000 emp.)

5/7/2026

"Efficient Answer Management, Seamless Bulk Updates"

5/5

What do you like best about RocketDocs?

I use RocketDocs to help me answer questionnaires for the firm I work for by utilizing the library to search and update our standard answers. It helps to keep all of our FAQ in one place, making it easy to search and update the content while maintaining an audit trail and history for review. I find that searching and updating answers is very easy, and the system facilitates bulk updates and changes through downloading and re-uploading Word documents. The sorting and filter functions are user-friendly, allowing me to quickly find the content I need. I also like how it's easy to see expired content and the ability to customize many fields. Transitioning from PMAPS to RocketDocs was straightforward, and I had no issues with it. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

I think some of the attribution functions and how you modify the attributions is a little clunky. I liked how before you could right click and update the attributions right from the main page. Just how you access the attributions page for each question, it helps to quick update the attributes without having to click into the question. Also after clicking on an answer, when going back to the home page, it would be nice if you have an option to stay on the selected answer versus always going to the top of the page. Review collected by and hosted on G2.com.

What problems is RocketDocs solving and how is that benefiting you?

RocketDocs helps me keep FAQs in one place, making it easy to search, update, and track changes. The sorting and filtering features are simple to use, and customization options are excellent. The bulk update through Word documents simplifies large changes. Review collected by and hosted on G2.com.

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Response from Lexi Hotchkin of RocketDocs

[Editedit](https://www.g2.com/survey_responses/rocketdocs-review-12771812/official_response/edit)

Hi Christian,

Thank you so much for taking the time to leave such a detailed review! We are thrilled to hear that RocketDocs is making your questionnaire and FAQ management more efficient, and that your transition from PMAPS was seamless.

We also really appreciate your candid feedback regarding the attribution workflow and the homepage navigation. We want the platform to be as intuitive as possible, and we take customer feedback very seriously, so we have passed your specific notes directly along to our product development team.

On that note, we actually have a feature available (bulk attribute updates) that we think addresses exactly what you are looking for with your workflow! We will have your Customer Success Manager reach out to you directly to walk you through it and make sure you have everything you need.

Thank you again for being such a valued partner and helping us make RocketDocs better!

Best regards,

Lexi Hotchkin

Validated ReviewerIncentivizedSource: Seller invite

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