
JL
Jacklyn L.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Great experience so far! Switched from Zendesk."
What do you like best about Richpanel?
We have loved using Richpanel so far. The customer care that we've received has been amazing. Our customer service process has been streamlined and close to 50% of our tickets are answered through self-service. Our team has enjoyed using the Richpanel platform and customer service has been a lot easier to manage overall. Review collected by and hosted on G2.com.
What do you dislike about Richpanel?
There is nothing that we dislike about Richpanel. All issues that we've come across have been solved and we are engaged in bi-weekly calls with our dedicated account manager. Review collected by and hosted on G2.com.