I like that they were able to work within our existing technology environment instead of treating the project like we needed to start over. They took time to understand how our e-commerce and retail workflows connected, and the team was comfortable handling both development work and the integrations needed to make everything function together. Review collected by and hosted on G2.com.
Some of the integration work took longer than I expected because we had to review how information was moving between different systems before making changes. It wasn't a major problem, but there were a few points where I would've preferred to have the requirements finalized earlier. Review collected by and hosted on G2.com.