Introducing G2.ai, the future of software buying.Try now
melissa G.
MG
Q
Mid-Market (51-1000 emp.)
"User Friendly"
What do you like best about Resolver?

Resolver is very easy to use and navagiate. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

There are times when it is challenging to locate specific cases. I've also notice when you search a person and all their cases; you are not able to toggle back and forth. Review collected by and hosted on G2.com.

Resolver

Resolver Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Resolver Media

Resolver Demo - risk-compliance-dashboard-screenshot
Easily track trends and make informed decisions with our dashboard built for risk and compliance teams. Simplify oversight and focus on what matters most - reducing risk and driving results.
Resolver Demo - erm-dashboard-screenshot
Streamline enterprise risk management with this comprehensive dashboard. Designed for clarity and action, it helps teams identify risks, prioritize efforts, and monitor outcomes - all in one intuitive interface.
Resolver Demo - SI-dashboard-screenshot
Simplify threat monitoring and response with this dashboard tailored for corporate security teams. Stay ahead with real-time insights, track key metrics, and make informed decisions to protect your organization
Resolver Demo - im-investigations-dashboard-screenshot
An example of a dashboard for incident management and investigations.
Resolver Demo - incident-management-dashboard-screenshot
An example of a dashboard for incident management.
Resolver Demo - cc-screenshot-dashboard
An example of a dashboard for security operations.
Tired of dealing with unreported events, slow workflows, and scattered data? Resolver’s Incident & Case Management Software is your all-in-one solution to capture, investigate, and prevent incidents efficiently.
Play Resolver Video
Tired of dealing with unreported events, slow workflows, and scattered data? Resolver’s Incident & Case Management Software is your all-in-one solution to capture, investigate, and prevent incidents efficiently.
Play Resolver Video
Play Resolver Video
Product Avatar Image

Have you used Resolver before?

Answer a few questions to help the Resolver community

Resolver Reviews (177)

View 1 Video Reviews
Reviews

Resolver Reviews (177)

View 1 Video Reviews
4.3
178 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Avyan S.
AS
Software Developer
Computer Software
Small-Business (50 or fewer emp.)
"Improved Accountability and Visibility Across Audit and Risk Processes"
What do you like best about Resolver?

It enforce structure across audits and issue management. Every issue, action item, and response is clearly assigned, tracked and documented, which helps teams stay accountable. I find the reporting especially useful for status reviews, as it provides a clear snapshot of open issues, severity levels, and remediation progress without manual follow ups. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Resolver is powerful, but it's not something you can fully use on day one. Some workflows require configuration before they align with internal processes, and reporting customization can take time to get right. Review collected by and hosted on G2.com.

Helen C.
HC
Frontline Support & ITSM Practice Manager
Mid-Market (51-1000 emp.)
"Centralised Risk Management with Great Visualisations"
What do you like best about Resolver?

It’s a single place to record and manage risks, and it includes some great graphical representations that help visualise where the company sits from a risk perspective. We use it in our quarterly risk reviews, and we also update it ad hoc outside of those sessions. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

It’s a little less intuitive at first, but once you understand how everything works, it’s good. Review collected by and hosted on G2.com.

RM
Sales Manager
Telecommunications
Small-Business (50 or fewer emp.)
"Intuitive Dashboard with Seamless Analytics and Workflow Collaboration"
What do you like best about Resolver?

It has an intuitive dashboard that has seamless reporting and analytics capabilities which helps us in making informed decisions and for trend detection.

Resolver also ensures great workflow automation and collaboration with built in collaboration tools which makes it easier for team communication. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Resolver has bee sufficient. I have no dislikes. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Great for Audit Centralization, but Needs Better Word Integration and PDF Editing"
What do you like best about Resolver?

The centralization of audit and controls testing has streamlined these processes, making them more efficient and easier to manage. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

I've encountered some issues with the Microsoft Word web app, as it seems to have a few bugs. However, Resolver support is currently working to address these problems. I would also suggest adding Adobe PDF editing capabilities to improve the overall experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Efficient Risk Management Made Easy with Resolver"
What do you like best about Resolver?

Resolver really helped us manage risks and incidents efficiently. The interface is simple and user-friendly, and it was easy to track issues and generate reports. The support team was also responsive whenever we needed help. Overall, it’s a great tool for risk and compliance management. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Resolver Initial setup takes some time.. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market (51-1000 emp.)
"Once implemented works well!"
What do you like best about Resolver?

Great tool to ensure we are meeting regulatory requirements Review collected by and hosted on G2.com.

What do you dislike about Resolver?

It is a challenging tool to implement and train users Review collected by and hosted on G2.com.

Ryan R.
RR
Manager of maintenance engineer
Enterprise (> 1000 emp.)
"Doesnt require wifi"
What do you like best about Resolver?

I like that it doesn't require Wi-Fi because I'm certain instances I don't have access to Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The app itself is kind of glitchy at first when you first turn it on or click it but besides that it could just be my phone Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Relax with Best Risk Intelligence solutions provider software.!"
What do you like best about Resolver?

According to my experience with Resolver, this is mostly used for risk intelligence management with ease of use and implementation with other suitable platforms. Resolver provides real-time tracking, and analysis and monitors all processes in project management with security incidents efficiently. Resolver provides the best customer support in maximum time resolving all the solutions in real-time with AI chatbot also available at any time. And yes, here's the limitless frequency of use of this software according to needs on the project management as well. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The Resolver is the best tool ( Software ) for risk intelligence solutions providers. But, sometimes I believe for little complex to navigate and others think that reporting features need to improve by finding some limitations. Thus, overall resolver is the best risk intelligence solutions provider tool. Review collected by and hosted on G2.com.

AF
Manager Security Forensics
Enterprise (> 1000 emp.)
"Customer service at its best"
What do you like best about Resolver?

Resolver is very customizable which has been good for our company as we were looking for a solution that could be used globally and had an older version of the software and a home grown application that we wanted Resolver to take the place of. The Customer Success representative we work with has been excellent and has gone above and beyond to help make what we envisioned into a reality and continues to support us with all our requests, working towards a well adopted solution. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

There was some miscommunication in the beginning and the start of our implementation was described as a like-for-like solution in a migration to the new version, so the initial iteration of the new solution was coded with the same challenges we had before. The issue has since been resolved with the help of the customer success team, helping us to craft a solution that we were looking for. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

We appreciate your kind words about Resolver's customization and the support provided by our Customer Success representative. We apologize for any initial miscommunication during the implementation, but we are glad that the issue has been resolved and that Resolver is now assisting with your global workflow management.

Alyssa P.
AP
Sr. Global Compliance Manager
Enterprise (> 1000 emp.)
"Configurable and incredible support"
What do you like best about Resolver?

The no-code platform has expedited our ability to create unique processes that fit our business needs. Also, Resolver continously invests in upcoming technology that creates improvments and automation into everything we do. The support we receive is fantastic whether its through a support ticket or our account manager, Resolver takes every step to make sure our requests are met. Moving our incident management & hotline to Resolver was a game changer! Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The reporting feature is not intuitive. You can create reports and dashboards within Resolver or you can access your data warehouse through PowerBi, both have challenges. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

Thank you for your feedback on the reporting feature. We're continuously working to improve our reporting capabilities to make it more intuitive for our users. Your input is valuable as we strive to enhance our platform.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

17 months

Average Discount

8%

Resolver Comparisons
Product Avatar Image
AuditBoard
Compare Now
Product Avatar Image
LogicGate Risk Cloud
Compare Now
Product Avatar Image
Camms GRC
Compare Now
Resolver Features
Resolution Automation
Resolution Guidance
System Isolation
Incident Logs
Incident Reports
Resource Usage
Incident Alerts
Database Management
Workflow Management
Intake
Assignment
Escalation
Product Avatar Image
Product Avatar Image
Resolver