G2

Ken L.

Director

Mid-Market (51-1000 emp.)

1/16/2017

"Likely Value Leader in Reporting Platforms"

4.5/5

What do you like best about ReportServer?

ReportServer, which first offers us a lifeboat away from Crystal Reports, and also provides us a path to JasperReports, BIRT, or even script based reports, at a reasonable price.

The idea of database “bundles”, which make it easy to use the same report for many clients or Organizational Units, as the engine automatically selects the correct database. This relieves us of two major issues – initial report distribution as well as distribution of updates, both of which are eliminated. The ability for technical users to create variants of existing reports is great, too. Review collected by and hosted on G2.com.

What do you dislike about ReportServer?

I feel that the documentation could be more complete. Review collected by and hosted on G2.com.

What problems is ReportServer solving and how is that benefiting you?

In developing our application, we looked at a few products. It was almost like Goldilocks….one product was far too complex, and required extended professional services engagement to get started. Another product had what seemed like excessive costs per client and per database connection. And neither of these could handle our collection of over 600 legacy Crystal Reports.

I find the infrastructure in this system to be impressive. It seems like whatever we need to do, there are script samples, and Java classes to handle it. We’re currently syncing teams and users from our production billing system into ReportServer. We are working on running reports directly from our softwarwe, without the user ever seeing ReportServer, using it as a pure replacement for Crystal Reports. I have to mention, too,

Overall, we think that ReportServer is the value leader in reporting, including for software developers, and especially for anyone who needs to access legacy reports on one of the supported platforms. Support has also been fantastic, so we are very happy with our decision. Review collected by and hosted on G2.com.