--- title: REPAY Reviews meta_title: 'REPAY Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 35 reviews by the users' company size, role or industry to find out how REPAY works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 35 scale: '5' date_modified: '2026-07-07' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # REPAY Reviews **Vendor:** Repay **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 4.7/5.0 **Total Reviews:** 35 ## About REPAY REPAY is your full-service payments provider for making and collecting payments. Through our secure all-in-one payments platform trusted by tens of thousands of clients, you can process customer and AR payments, automate outbound AP supplier payments and reduce risk without changing current processes. Our comprehensive payments platform enables clients to benefit from integrated omni-channel payment capabilities to increase cash flow, streamline workflows and reduce time spent by support staff and AP and AR teams. Securely accept customer payments from within your preferred management software 24/7/365, featuring online portal, text pay, mobile app and interactive voice response (IVR) capabilities. Without requiring assistance from you, customers can pay using credit or debit cards, ACH, eCash and digital wallets for a simplified payment experience. If you are collecting AR payments from business customers, take advantage of EMV chip functionality, multi-currency capabilities and Level 3 processing to help lower transaction costs. Additionally, we offer solutions to automate outbound payments to vendors and suppliers to reduce manual effort for AP teams, eliminate paper checks and streamline back-office processes. Featuring end-to-end visibility into the entire AP process, you know the moment a payment is made and when one is collected, all while managing vendor enrollment on your behalf. REPAY is seamlessly integrated with multiple leading business applications. If a prebuilt integration is not available, an API is available to develop a custom integration. Combining payment acceptance and AP automation solutions provides a single source for all reporting so you can spend less time managing and reconciling payments and more time growing your business. Reimagine payments and rediscover efficiency with REPAY. Anytime, Anywhere, Any Way Payments for Businesses and Customers: -Seamless omni-channel payment integrations -Card, ACH/EFT, eCash and Digital Wallets Payments -Tokenized and securely stored card data -PCI-DSS and Vertical-Specific Compliance -Instant Funds Disbursements -Phone/IVR, Mobile App, Text and Online Portal Payments -Rebate-Earning Virtual Cards for AP Payments -EMV chip functionality -Multi-currency capable -Level 3 Processing for B2B transactions-24/7 live US-based support ## REPAY Pros & Cons **What users like:** - Users appreciate the **clarity and accessibility of information** provided by REPAY, enhancing their overall experience. (1 reviews) - Users find REPAY's **documentation easy to understand** , providing all necessary information promptly whenever needed. (1 reviews) - Users appreciate the **ease of use** of REPAY, finding it straightforward and informative whenever needed. (1 reviews) - Users find REPAY to be **easy to understand** , providing all the necessary information quickly and effectively. (1 reviews) **What users dislike:** - Users desire **faster payment issue updates** and more flexibility to modify or cancel scheduled payments. (1 reviews) - Users express frustration with **poor customer support** , desiring quicker updates and more flexibility with payment changes. (1 reviews) ## REPAY Reviews ### 1. Good system, can improve **Rating:** 4.5/5.0 stars **Reviewed by:** Javier G. | Collections Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about REPAY?** Easy to understand, and gives all the information I need whenever I need it **What do you dislike about REPAY?** I would like the customer service to give updates regarding issues faster. Also, it would be nice to be able to make changes to payments because last time I check if a payment was scheduled it couldn't be cancelled **What problems is REPAY solving and how is that benefiting you?** We decided to switch to REPAY because our previous payment processor often caused significant delays, sometimes holding funds for several weeks before releasing them. This created challenges in our ability to manage cash flow and maintain timely operations ### 2. Ease of use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2021 **What do you like best about REPAY?** Fully integrated with our ERP- Acumatica **What do you dislike about REPAY?** Once they took over APS the communication was not good. service/support was lacking **Recommendations to others considering REPAY:** Do not be afraid to ask questions; make a list of questions not to miss anything. Explain issues you have had with any past providers. **What problems is REPAY solving and how is that benefiting you?** Fully integrated, secure credit card processing with our ERP. Eliminates processing errors and reduces time processing payments. Ease of use for processing credit cards as well as running reports on demand. Click to pay feature for customers to pay invoices directly instead of supplying credit card information if they would like. ### 3. The best service you can get in processing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about REPAY?** Every part of the user experience is excellent. Very responsive sales agents, quick customer service team, and a general environment of collaboration to add value to your organization. Pricing is competitive, but you will not beat their service. Their pricing beats 90% of the competition out there, but the 10% difference you're getting back tenfold in service. I cannot rave about the customer experience enough. If you need something, REPAY is there. If there's a problem, you've got a point of contact that will get on it immediately. They give insights on the industry and have been a strategic partner in navigating the regulatory environment and help maximize revenue. **What do you dislike about REPAY?** It's hard to say something I dislike about REPAY. Honestly, it's a great company. I guess if I'm forced to nitpick, REPAY has competitors who are much larger and therefor able to offer pricing that goes a tiny bit lower. I will say, I've worked with a number of Repay's competitors both larger and smaller, and if I were the absolute decision maker I would go with REPAY 100% of the time. Their pricing is better than most, and those who I've seen beat them are not responsive to issues, don't work as a team to help organizational improvement overall, and offer a much less user-friendly experience. **What problems is REPAY solving and how is that benefiting you?** REPAY is solving card and ACH processing services by offering competitive pricing and industry-leading service. They have helped us save countless sums of money annually while adding the value of tools that allow you to function independently and not have to rely heavily on vendor contact to access valuable data. Though it should be said if you prefer the personal touch, REPAY has the finest sales and customer service staffs I've personally encountered. ### 4. Repay is your 1 Stop shop for your payment processing needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff P. | Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about REPAY?** I'm sure everyone has a different experience based on their Account Representative, but I will say our experience has been fantastic. Doug G. is phenomenal. It doesn't matter what I'm trying to get done, and if it's his department or not, he gets it done. Goes above and beyond, and has helped our company provide another level of efficiency by providing all of the tools necessary to do so. Credit card terminals, online portals, custom ACH links for customers, etc. **What do you dislike about REPAY?** Really do not have anything negative to say regarding Repay... **Recommendations to others considering REPAY:** Like I said earlier, in my opinion, your Account Representative is a big part of the overall feel, along with the ease of use products and quick support. The support team has always been extremely helpful, taking calls at all hours of the day and night when needed, even straight to their cell phone. Doug Gurth is our Account Rep., and has been nothing but spectacular. Our company has upgraded our equipment and processes with the help of Repay, and even presented another product for payment processing to SAVE US MONEY! There aren't too many companies out there that offer to save you money while already doing business with them. Thanks Repay! **What problems is REPAY solving and how is that benefiting you?** Custom pay links for our customers that are not local help to allow us in processing their transactions very quickly. ### 5. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about REPAY?** Ease of use - interface is easy to use and intuitive. Support has always been responsive and helpful. Very transparent on costs and VCC rebates. **What do you dislike about REPAY?** If I had a complaint, it would be the 90-day limit on searching historical data. The data is in there for several years, but you can only query in 90 day chunks. **What problems is REPAY solving and how is that benefiting you?** We save staff time and resources by not having to print and mail checks. Staff time is used for more value-added work and we spend little for check stock, stamps, envelopes, toner,etc. ### 6. Great find to automate our payables **Rating:** 5.0/5.0 stars **Reviewed by:** Mark C. | VP Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2022 **What do you like best about REPAY?** Seamlessly integrates with our DMS. Each vendor is changed once then no more bother. No postage charges and we get paid to use it! **What do you dislike about REPAY?** Zero Downside. Very simple to use by everyone. **Recommendations to others considering REPAY:** Highly Recommend for all the reasons I listed above **What problems is REPAY solving and how is that benefiting you?** Saves time. Saves duplication of work. Saves postage. Perfect ### 7. Integrates decently, but there can be bugs **Rating:** 3.5/5.0 stars **Reviewed by:** Kaleb T. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about REPAY?** Generally, it works pretty well. I like the app that REPAY has that can run cards via your phone. It works very well for our delivery drivers who sometimes need to collect payment upon delivery of product. **What do you dislike about REPAY?** Sometimes there are bugs. For example, we had some issues where their click-to-pay system was double hitting our accounts and giving customers extra credits on their accounts for no reason. **Recommendations to others considering REPAY:** They have decent credit card rates but make sure to get some other quotes. **What problems is REPAY solving and how is that benefiting you?** The biggest problem we solved was getting something that will integrate with Sage 100. Sage 100 isn't as popular as Quickbooks and sometimes can be a pain to work through. ### 8. I am accounts payable for Boyd Chrysler and Boyd Chevrolet **Rating:** 4.5/5.0 stars **Reviewed by:** Katie D. | a, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2022 **What do you like best about REPAY?** It makes paying bills every month a lot easier! **What do you dislike about REPAY?** When vendors still prefer to be paid by check, the check payments take a long time to get to our vendors **What problems is REPAY solving and how is that benefiting you?** It just makes paying bills every month a lot faster. It doesn't take up so much of my time anymore. ### 9. Very simple to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2020 **What do you like best about REPAY?** Easy to use, organized clearly, sort fields **What do you dislike about REPAY?** Would like phones & emails to be required. **What problems is REPAY solving and how is that benefiting you?** Processing payments efficiently ### 10. Paralegal **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about REPAY?** That I do not have to deal with BillingTree often **What do you dislike about REPAY?** That this site is not accepting my short answers and asking for more info. **Recommendations to others considering REPAY:** Ask questions **What problems is REPAY solving and how is that benefiting you?** PCI Compliance - switched from ControlScan to TrustWave and keep getting notifications from ControlScan that we are not in compliance. Reps have been working on this over and over. - [View REPAY pricing details and edition comparison](https://www.g2.com/products/repay-repay/reviews/repay-review-4162047?section=pricing&secure%5Bexpires_at%5D=2026-07-10+05%3A24%3A47+-0500&secure%5Bsession_id%5D=caa39181-9b4a-4c69-96b0-07f4dd8cdf59&secure%5Btoken%5D=242cb0bf0f8ffb5c89ecf6013e54e9ceff71da8d0c3eb24caa1a472f463c6c33&format=llm_user) ## REPAY Integrations - [LoanPro](https://www.g2.com/products/loanpro/reviews) ## REPAY Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Invoice Management** - Capture - Supplier Portal - Repository **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Analytics** - Due Dates - Benchmarking - KPIs **Payment Options** - Multi-Currency - Online payment portal **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Integration** - Accounting - Payment Integration - ERP **Security** - POS Verification **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making **Risk** - Analysis - Identification **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top REPAY Alternatives - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - 4.2/5.0 (450 reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,688 reviews) - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (363 reviews)