G2

Verified User in Hospitality

Small-Business (50 or fewer emp.)

8/18/2026

"Top Talent and Exceptional Service"

5/5

What do you like best about Remote Team Solutions?

What I like best about Remote Team Solutions is the combination of talent quality and exceptional customer service. From day one, they took the time to truly understand our business needs and matched us with the right people. Our remote team members are professional, reliable, and have seamlessly integrated into our hospitality operations. But beyond the talent, what really stands out is how responsive and attentive the RTS team is they don't just place people and disappear, they stay engaged and make sure everything is running smoothly. It truly feels like a partnership, not just a service. Review collected by and hosted on G2.com.

What do you dislike about Remote Team Solutions?

Honestly, there isn't much to dislike. If I had to mention something, I'd say that in the beginning the onboarding process took a little longer than expected, but the RTS team was communicative throughout and made sure everything was handled properly. Once our team members were up and running, it was absolutely worth the wait. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Team Solutions:

If you're considering Remote Team Solutions, just do it you won't regret it. Especially if you're in the hospitality industry and struggling to find reliable, skilled staff locally. RTS gives you access to talented bilingual professionals in Mexico at a fraction of the cost, without sacrificing quality. My advice is to be clear about your needs from the start and trust the process they will find the right fit for your team. We started with one team member and now have four, and we plan to keep growing with them Review collected by and hosted on G2.com.

What problems is Remote Team Solutions solving and how is that benefiting you?

The quality of the talent is outstanding our team is professional, dedicated, and truly understands our needs. The onboarding process was smooth and RTS was with us every step of the way.

What really sets them apart is their customer service. Whenever we have a question or need something, they respond quickly and always go above and beyond. You can tell they genuinely care about their clients and not just the business. Review collected by and hosted on G2.com.