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Verified User in Law Practice
AL
Enterprise (> 1000 emp.)
"Enjoy working with RelativityOne"
What do you like best about Relativity?

I really like the fact that we don't need to worry about infrastructure and all the headaches and costs that go along with that. I also like that there are updates almost weekly and testing new features is fun. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Because we aren't true system administrators, we can't control the environment. Sometimes it takes awhile for jobs to be picked up and there isn't much you can do besides wait. While Support does respond within SLAs, they often need to escalate internally before a true solution is found. Review collected by and hosted on G2.com.

Relativity Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Relativity Media

Relativity Demo - Data Analytics Targeted to Different Users
Data Analytics Targeted to Different Users
Relativity Demo - Push-Button Collection Built In
Push-Button Collection Built In
Relativity Demo - Review and Code Documents
Review and Code Documents
Relativity Demo - Search by Document Concept
Search by Document Concept
Relativity Demo - Search by Key Communicators or File Attributes
Search by Key Communicators or File Attributes
Relativity Demo - Search Easily by Terms, People, and Dates
Search Easily by Terms, People, and Dates
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Play Relativity Video
Play Relativity Video
Play Relativity Video
Play Relativity Video
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Relativity Reviews (592)

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Reviews

Relativity Reviews (592)

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4.6
592 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Relativity, which simplifies complex document review processes. Many appreciate its customization capabilities that allow for tailored workflows, enhancing efficiency in eDiscovery tasks. However, some users note that the platform can be overwhelming due to its extensive features.

Pros & Cons

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MW
eDiscovery Specialist
Enterprise (> 1000 emp.)
"Relativity is a comprehensive tool that offers a large amount of options to deal with data review."
What do you like best about Relativity?

Relativity is very customizable. It can work for a large variety of collections and reviews. It's fantastic to have all of the data in one place. I think that competitors sometimes focus on one aspect of the eDiscovery process and end up losing ground on other parts of the process. Relativity seems to be moving toward being a one-stop shop for most parts of eDiscovery. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Relativity is a beast of a program. It can sometimes seem very overwhelming because it is so large and has so many uses/options. I think some things are becoming more user-friendly. I'd like to see more options become available in automatic workflows. Review collected by and hosted on G2.com.

"Effortless Document Management with Intuitive Interface"
What do you like best about Relativity?

I love how Relativity makes it really easy to search, filter, analyze, group documents, and synthesize facts using its AI. I find the user interface to be really easy and intuitive. As an admin, it's impressive how everything is straightforward, and whenever I have a question, the documentation provides obvious solutions. The setup was really easy too, and I appreciate how seamless the switch to managing databases internally was. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I'd like there to be some improvements in saved searches (being able to copy and paste conditions, being able to easily move searches across workspaces). There are also some aspects of data importing/processing that I have tiny nits with. When I am looking at a list of job exceptions, for example, I'd love for there to be an option to return to the processing set without having to go back to the main processing sets screen and re-enter the processing set that way. Review collected by and hosted on G2.com.

Abdullah T.
AT
Founder
"Simplifies Document Review with Powerful AI"
What do you like best about Relativity?

I think their AI system is pretty good and really simple to use. Manual doc review is complicated, but with Relativity, it simplifies things for me. I just need to click two buttons instead of going through my entire files to see if things need to be done. It's really useful because it flags which files need to be reviewed and which don't. The learning platform on Relativity is pretty insightful and offers good training. The initial setup was simple, just logging on and going through some training, which was pretty good. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I don't like that Relativity doesn't exactly eliminate the need for human oversight but that’s not exactly something that can be achieved but it does a great job to the extent that it can. Review collected by and hosted on G2.com.

TW
Senior Manager
Enterprise (> 1000 emp.)
"The best Data Management & e-Discovery Platform"
What do you like best about Relativity?

Relativity enables us to collaborate efficiently with legal teams and is highly suitable for conducting various corporate risk or compliance investigations. In addition, it greatly enhances our ability to organize data and makes data management more convenient. We can complete data review work more efficiently, and the use of effective keywords allows lawyers, compliance experts, and others to quickly locate facts, clues, or evidence related to the case, saving time, effort, and being very efficient! I particularly value the reporting function of Relativity, which greatly meets the various data usage needs of our users. In addition, various tags can be created during the data review process to record users' work results, and these data can be extracted and exported anytime and anywhere when needed, which is very efficient and practical for lawyers, expert witnesses, etc! Overall, Relativity is a very systematic, comprehensive, and efficient electronic data review platform, data organization platform, and data discovery platform. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Due to its powerful functionality, the deployment environment is relatively complex, involving comprehensive skills and knowledge in hardware, software, systems, networks, and security. The deployment process is relatively long, and the problems encountered during the deployment process are basically solved by searching for documents in the community on their own! Another issue is that there is no local language support team on the mainland, so when encountering problems, we need support from foreign teams. Staying up late and not being efficient enough! Review collected by and hosted on G2.com.

JI
eDiscovery Specialist
Mid-Market (51-1000 emp.)
"Outstanding Support and Training, But Certification Exams Need Improvement"
What do you like best about Relativity?

Relativity has an incredible support team and amazing resources for continued training and learning that makes the product easy to use. Relativity partners with amazing vendors as well who are highly competent in eDiscovery. They are very receptive to my feedback. I am in Relativity approximately 60 percent of my working day. There are numerous features, including the latest one that I am excited to implement: Data Breach Response. It is very easy to use and there are fine integration points with other programs/APIs. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

My only complaint is how poorly the exams for the certifications are handled. It is a third-party called ProProctor/Prometric. They are absolutely horrible, and that should in NO WAY reflect negatively on Relativity, but they might get lumped in by association. They really need a better system. I Review collected by and hosted on G2.com.

MG
"Revolutionized Our Document Analysis with Customizable Analytics"
What do you like best about Relativity?

I appreciate using Relativity for analyzing and reviewing documents. It helps reduce review time and makes organizing production easier. I like the ability to use analytics as they are, but mostly to experiment and improve them for the cases I'm working on. The feature to create our own Structure Analytics to fit specific purposes is really beneficial. It's great to have the flexibility to create different analytics to review or compare a subset of documents, which makes it easier for me to send a search or prepare a review queue focused only on what needs to be reviewed. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

Nothing specific! I think it's a great tool. Comparing to other that used this one is the perfec. Review collected by and hosted on G2.com.

Mark Z.
MZ
eDiscovery Contract Attorney
"Intuitive and Reliable E-Discovery Platform"
What do you like best about Relativity?

I like Relativity because it's very intuitive. You don't have to be very tech savvy to use it. In fact, you can be not tech savvy and use it very successfully. The initial setup was a piece of cake. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

The only issue I've ever had with Relativity is that you cannot always do your own QC work on a batch of documents you reviewed. It's not always easy to check the various metrics you're working with, like if a responsive call was made, if a privileged call was made, or if an issue call was made. Review collected by and hosted on G2.com.

"Effortlessly Navigable with Superior Data Search"
What do you like best about Relativity?

I like the ease of using Relativity. Even though I don't use it much, when I do, it's easy to navigate. I've heard from others that Relativity is better than other software when trying to search through data sets. It's easier to find what you're looking for versus other software. Also, the initial setup was super easy. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I don't have many cons about Relativity, as I don't use it much as of right now. But I will say if it had a dark mode, I think it would be easier on the eyes. There may be a way to already change this and I just don't know. Review collected by and hosted on G2.com.

"Accelerates Legal Document Review Efficiently"
What do you like best about Relativity?

I use Relativity for ediscovery legal matters and it makes document review faster with its streamlining abilities, leading to time saving. I like the useful user interface and use the review center most often to cut down review time. The CAL feature is also great for validating documents and culling unnecessary unresponsive documentation. We've always used Relativity, and I find that its features make reviewing much faster. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I think searches could be simpler to understand and have an inbuilt clustering feature. Review collected by and hosted on G2.com.

"Customizable Document Management, Needs Better Search"
What do you like best about Relativity?

I like the options to customize tags in Relativity which allow me to organize documents exactly how I want. It organizes all the documents for me and keeps track of how I've tagged them so I can see which documents are relevant to a case and more specifically which issues they are relevant to. It also lets me label documents as privileged or not. Review collected by and hosted on G2.com.

What do you dislike about Relativity?

I find it difficult to search for documents that I have already reviewed. I think there should be a section where you can see who has reviewed a document and sort by that section. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

7%

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Relativity Features
Intake
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Monitoring
Metrics
Compliance
Legal Hold
Document Collection
Document Processing
Document Review
Project Analytics
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Relativity