RH

Ruth H.

G

Small-Business (50 or fewer emp.)

10/25/2021

More Options
- 

"Easy and insightful tool for language comparison"

4.5/5

What do you like best about Relative Insight?

It's a really easy platform to use, to compare the language used by different customers or in different sources. And the team are really helpful in getting you trained and getting your data into the platform. There are additional webinars to join for training and inspiration. Review collected by and hosted on G2.com.

What do you dislike about Relative Insight?

My budget is limited, so for now I have to think hard about which data to analyse, as the cost is very reasonable but is costed per project, and given this is still a new approach for our company, I need to start small to justify the impact. Review collected by and hosted on G2.com.

What problems is Relative Insight solving and how is that benefiting you?

I'm analysing the language used by different groups of customers - to find what the satisfied customers choose to talk about vs. unsatisfied customers; and to compare the language used by our customers in different countries, to find previously hidden strengths/weaknesses and/or customer needs. The benefits are making far better use of the all the open ended data we've already collected, which I just wouldn't be getting much value from otherwise. Review collected by and hosted on G2.com.

Show More

Response from David Koke of Relative Insight

[Editedit](https://www.g2.com/survey_responses/relative-insight-review-5077402/official_response/edit)

Thanks for your feedback, Ruth! Glad to hear you are finding the platform intuitive and have found value from attending our webinars.

Current UserValidated ReviewerSource: Organic

See what 57 reviewers think of Relative Insight

4.5 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/relative-insight/reviews)