G2

Bhupendra P.

Engineering COnsultant

Small-Business (50 or fewer emp.)

2/4/2023

"We need better shipment data and better tracking experience which refund geeks does for us."

4/5

What do you like best about Refund Geeks?

It is an automated UPS & FedEx audit and refund software for my business. it helped us realize our losses. Its main function is to help businesses recover shipping overcharges and other eligible shipping-related refunds from UPS and FedEx. Within 24 hours of syncing my company's shipment UPS and FedEx accounts, l was able to visualize my shipping spending like never before. Review collected by and hosted on G2.com.

What do you dislike about Refund Geeks?

It's important to carefully evaluate your business needs and research the specific product or service before making a decision. There is the product cost associated with using Refund Geeks, including a setup fee, annual subscription fee, and/or percentage of the refund amount recovered. this helps us understand that even though you are saving money some of it would be lost itn the costs. Review collected by and hosted on G2.com.

What problems is Refund Geeks solving and how is that benefiting you?

In order to assist us in our company and automate it rather than us doing it manually, refungeeks analyse the seemingly limitless streams of logistical data. They aid in our understanding of the expenditure categories and shipping processes. Carriers are held to the terms of their contracts by Refundgeeks. We receive automatic package auditing and billing monitoring services from Refund Geeks. By submitting claims on our company's behalf, following up on the status of claims, and providing thorough reporting on shipping information, claims, and refunds, it streamlines the refund claim process. By using this service, we have saved hundreds of dollars. Review collected by and hosted on G2.com.