--- title: Rectangle Health Reviews meta_title: 'Rectangle Health Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how Rectangle Health works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 117 scale: '5' date_modified: '2026-07-17' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Rectangle Health Reviews **Vendor:** Rectangle Health **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.6/5.0 **Total Reviews:** 117 ## About Rectangle Health A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily business operations including communications and engagement, payments and reimbursements, and office compliance. Customers of all sizes, in all sectors of healthcare, rely on Rectangle Health’s easy-to-use, scalable software to deliver a measurable increase in productivity and profitability, while improving patient experience. ## Rectangle Health Pros & Cons **What users like:** - Users love the **ease of use** of Rectangle Health, simplifying payment processes and onboarding without hassle. (3 reviews) - Users appreciate the **efficiency of payment processing** with Rectangle Health, enhancing engagement and compliance seamlessly. (3 reviews) - Users value the **excellent customer engagement** of Rectangle Health, enhancing healthcare payment processes with ease and efficiency. (2 reviews) - Users praise Rectangle Health for its **excellent customer support** , facilitating smooth patient interactions and payment processes. (2 reviews) - Users praise the **easy setup** of Rectangle Health, finding onboarding straightforward and payment collection efficient. (2 reviews) - Users value the **efficiency in payment collection** by Rectangle Health, enabling seamless integration and swift transactions. (2 reviews) - Users appreciate the **easy online payments** with Rectangle Health, simplifying patient transactions and enhancing office efficiency. (2 reviews) - Setup Ease (2 reviews) - Affordable (1 reviews) - Automation (1 reviews) **What users dislike:** - Users experience **payment issues** with Rectangle Health, including connectivity problems and manual posting challenges. (3 reviews) - Users report frequent **connectivity issues** with Rectangle Health, causing disruptions during payment transactions and affecting usability. (2 reviews) - Users find the **expensive nature** of Rectangle Health challenging due to long-term commitments and cost fluctuations. (2 reviews) - Users report **technical connectivity problems** with Rectangle Health, disrupting payments and complicating financial management. (2 reviews) - Users face **cost fluctuations** that complicate financial management and budgeting with Rectangle Health services. (1 reviews) - Users face **data management issues** with manual entry, technical connectivity problems, and fluctuating costs affecting efficiency. (1 reviews) - Users experience **inefficiency** due to manual payment posting and extra steps required for patient payment tracking. (1 reviews) - Users find the **manual entry requirement** cumbersome, adding extra steps to the payment collection process. (1 reviews) - Manual Processes (1 reviews) - Messaging Issues (1 reviews) ## Rectangle Health Reviews ### 1. Convenient, Fast Processing That Delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Shelbi B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Rectangle Health?** It is convenient and fast with processing **What do you dislike about Rectangle Health?** The fees are high compared to other platforms **What problems is Rectangle Health solving and how is that benefiting you?** Being able to accept payments easily **Official Response from Morgan Lorenti:** > Thank you for taking the time to share your experience, Shelbi! ### 2. So easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** megan r. | Orthodontic Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Rectangle Health?** Rectangle health has been great for our office - taking payments has been so easy and the program was very easy to learn! **What do you dislike about Rectangle Health?** The least helpful is that sometimes the payments won't automatically post to patient accounts - but it is not difficult to manually do it. **What problems is Rectangle Health solving and how is that benefiting you?** It eases our patient experience allowing them to be on autopay. **Official Response from Morgan Lorenti:** > Thank you so much for taking the time to share your feedback, Megan! We’re glad Rectangle Health is making payments easy and helping improve your patient experience with autopay. We're always here for you! ### 3. It has been nice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Rectangle Health?** Awesome at engaging patience and presence in social media. **What do you dislike about Rectangle Health?** Some times it might take a while to get assistance. **What problems is Rectangle Health solving and how is that benefiting you?** I don't want to say. **Official Response from Morgan Lorenti:** > Thank you for the feedback! We appreciate your support. ### 4. Very helpful staff **Rating:** 5.0/5.0 stars **Reviewed by:** Shainna D. | Practice Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Rectangle Health?** I had no idea we still had the option to use Rectangle health. They were happy to provide options during a difficult transition period at my practice. **What do you dislike about Rectangle Health?** I wish they were still partnered with NextGen EHR. **What problems is Rectangle Health solving and how is that benefiting you?** We had no choice for merchant services. Rectangle Health offered a bridge solution for us when we had no idea what we would do next. **Official Response from Morgan Lorenti:** > Thank you for the 5-star recommendation, Shainna. We're always here for you! Please don't hesitate to reach out with any questions or requests. ### 5. Very User friendly and Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** MICHELE A. | Billing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Rectangle Health?** Very easy to use and teach someone to use it. Effortless to maneuver through the site and post charges. When we have issues customer service is easy to reach and quick to respond. Would highly recommend it. **What do you dislike about Rectangle Health?** So far everything we need is in the system. **What problems is Rectangle Health solving and how is that benefiting you?** Sometimes it doesnt connect and we have to reboot it. **Official Response from Morgan Lorenti:** > Thank you so much for the recommendation, Michele! We're glad you are enjoying the platform. ### 6. User friendly, helpful tools for payment collection. **Rating:** 4.0/5.0 stars **Reviewed by:** Carol G. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Rectangle Health?** Rectangle Health is a user friendly payment tool. Easy to process payments and tools to make sending notice to patients easy. **What do you dislike about Rectangle Health?** Information has to be manually entered into some of the tools making it time consuming on the front end but since it is retained it becomes less consuming the more it is used. **What problems is Rectangle Health solving and how is that benefiting you?** They have added ways to send text messages to patients to help clean up balances sitting in our A/R. **Official Response from Morgan Lorenti:** > We really appreciate you taking the time to share with us, Carol! It's great to hear that our text messaging feature is helping you clean up balances in your A/R. We're committed to providing solutions that make managing patient payments easier for your practice. Thank you for choosing Rectangle Health! ### 7. Could not be easier to use **Rating:** 5.0/5.0 stars **Reviewed by:** Rebekah H. | Digital Content Creator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Rectangle Health?** Once the setup was completed, every single transaction was completed simply and quickly. In my opinion, there is honestly not a more straightforward system for collecting card payments from clients/customers. The one time I've ever experienced a malfunction, it was resolved by the company representatives w/in an hour of using the "contact us"chat feature on their site. I have found every aspect of their software 1000x easier to use than the one integrated into our new EMR system for collecting payments and viewing the financial information gathered. Using card sliding/chip reading accessories makes it even easier for your front office staff to operate, as the patient payment info uploads into the software seamlessly w/o much info needing to be entered, but it is not necessary to operate. Instead, card information can be entered manually, and the pt's account will be instantly billed. Payment status is provided immediately in a clear manner, so you know right away if a payment method is valid. **What do you dislike about Rectangle Health?** Because it is not integrated into any electronic health record program (at least not one we've used), it is not immediately clear which payment applies to which patient. Furthermore - it isn't obvious which of the patient's charges exist and are still outstanding when you view your payment data. The solution to this is self-evident - you must enter some identifying information on the right side of the screen before charging each payment entered, making it easier to match records for your billing/accounting department later. However, that means there IS an extra step required of staff members at each end of the payment collection process. 1. 1. First, the front office person must enter an account number or appointment code while taking the payment from patients. 2. Followed by now also needing someone from your billing or accounting department to use this identifier and connect the payment to the correct charge in your health records system to have valid working data about what payments were for and who made them to your practice, Although not difficult, this does mean there are 2 extra steps required that can be streamlined by EHR/EMR's w/ payment collection ability integrated into their program. However, one could also argue this separation keeps you more aware of what's been done/paid across your clinics. NOt only does this keep you more informed on the ongoing care being done by your practice, but ALSO protects pt privacy - since potential cyber criminals can only gain access to half the information at a time. **What problems is Rectangle Health solving and how is that benefiting you?** Ability to accept card payments both in person and over the phone instead of being limited to only cash and check payments. A simple user interface made a need for separate training so staff can begin applying it, an unnecessary step. ### 8. Happy with our Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Rectangle Health?** Easy to use and has a lot of different features. They are constantly developing their software to be more useful to practices. **What do you dislike about Rectangle Health?** At this point in time, we do not have any complaints or dislikes. **What problems is Rectangle Health solving and how is that benefiting you?** Providing modern solutions to communicating with patients about their bills, balances, recurring payments, etc. ### 9. Rectangle Health the way to go!! **Rating:** 5.0/5.0 stars **Reviewed by:** shannon c. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Rectangle Health?** The ability to have over 25 offices on one easy-to-use platform! **What do you dislike about Rectangle Health?** Haven't found anything yet. We love all the features, maybe the ability to auto-post the text to pay a little easier. :) **What problems is Rectangle Health solving and how is that benefiting you?** Giving us the ability to have many offices on one platform and more flexibility with what we can do. ### 10. Rectangle has been very significant to our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Rectangle Health?** Rectangle allows our clients and our employees to easily access credit card payments and is very user friendly to work with. **What do you dislike about Rectangle Health?** I do not have any dislikes or downsides to Rectangle. **What problems is Rectangle Health solving and how is that benefiting you?** Client and insurance payments. ## Rectangle Health Discussions - [Could we get out automated message to be corrected?](https://www.g2.com/discussions/37828-could-we-get-out-automated-message-to-be-corrected) - 1 comment, 1 upvote - [Can you make it easier to see ( appointments of patients ?)](https://www.g2.com/discussions/can-you-make-it-easier-to-see-appointments-of-patients) - 1 comment, 1 upvote - [Is ReminderCall.com HIPAA compliant?](https://www.g2.com/discussions/is-remindercall-com-hipaa-compliant) - 1 comment, 1 upvote - [Can I get help?](https://www.g2.com/discussions/can-i-get-help) - 1 comment, 1 upvote - [How difficult is it to set up ReminderCall appointment reminders?](https://www.g2.com/discussions/how-difficult-is-it-to-set-up-remindercall-appointment-reminders) - 1 comment, 1 upvote - [View Rectangle Health pricing details and edition comparison](https://www.g2.com/products/rectangle-health/reviews/rectangle-health-review-5109841?section=pricing&secure%5Bexpires_at%5D=2026-07-21+05%3A54%3A13+-0500&secure%5Bsession_id%5D=feacf462-e104-4992-aba6-fb546a3ece76&secure%5Btoken%5D=65302db1ae4338b339a1cbc30d088cd8f29545138c90296db4e9d960ab6594bc&format=llm_user) ## Rectangle Health Integrations - [Aprima RCM](https://www.g2.com/products/aprima-rcm/reviews) - [Athena](https://www.g2.com/products/bennett-technologies-pvt-ltd-athena/reviews) - [Carelink](https://www.g2.com/products/carelink-2025-02-14/reviews) - [CareLogic by Qualifacts](https://www.g2.com/products/carelogic-by-qualifacts/reviews) - 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Patient Case Management - Referrals Management - Records Management **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Agentic AI - Medical Billing** - Natural Language Interaction **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Generative AI** - AI Text Summarization **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation ## Top Rectangle Health Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (361 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 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