G2

Kyrylo K.

Director

Small-Business (50 or fewer emp.)

9/9/2026

"Moved us up several spots in AI answers and told us exactly how"

5/5

What do you like best about Reachd.ai?

We sell lactation supplements, and a lot of our buyers ask ChatGPT for a recommendation long before they ever hear our name. Reachd shows the real questions those moms type and which brands ChatGPT, Perplexity and Google AI hand back to them. Over the past weeks we have climbed several spots in our category and we now show up in answers where only the big legacy brands used to appear. Every finding lands with a specific thing to change on the site, so the work is always obvious. Review collected by and hosted on G2.com.

What do you dislike about Reachd.ai?

The product puts a lot of analyzed data in front of you at once, and in the first week I clicked around for a while before I worked out how to use it properly. A short walkthrough on day one would have saved me that time. The AI answers also shift a little day to day, so I learned to judge it by the weekly picture. Review collected by and hosted on G2.com.

What problems is Reachd.ai solving and how is that benefiting you?

Our whole category is getting discovered through AI chat now, and we had zero visibility into what those assistants were saying about us. Reachd measures it across five of them and turns it into a short list of fixes, like getting our clinical study onto its own page in a format the models can actually read. Since we started working through that list we have moved up several places in how often we get recommended, and our marketer knows what she is working on each week. Review collected by and hosted on G2.com.