G2

Chris L.

Executive Director

Enterprise (> 1000 emp.)

Originally submitted 11/30/2021

"Great Way to Market to Our Members"

5/5

What do you like best about REACH Digital Signage?

Marc and his staff are very responsive to any needs, technical issues, or questions that I may have about the product. Marc takes time out of his busy schedule to check-in and makes sure that the product is working as it should. The changes on the user interface made it much easier to use and cleaner to navigate. We are now using Reach at all of our facilities and that is due to the ease of implementation and integration with Marketing. Overall, I think it's a great product that meets our needs within our facility. Review collected by and hosted on G2.com.

What do you dislike about REACH Digital Signage?

I think a couple of things that could change to make it user friendly. One, it would be nice to get notifications if one of the boxes is not communicating with the server. Lastly, an app that allows for changes from your mobile device. Review collected by and hosted on G2.com.

Recommendations to others considering REACH Digital Signage:

Learn the product and use the help ticket to get any issues resolved. The response time is very quick usually less than one business day. Review collected by and hosted on G2.com.

What problems is REACH Digital Signage solving and how is that benefiting you?

I feel that our members can get a wider variety of marketing materials for our branch and the association as a whole than with a wall filled for our members. Members have a greater understanding of programs offered or can inquire to staff about programs. We have seen our registration numbers increase in youth sports and other youth programs. We are working on using the screens more during our Annual Campaign to raise awareness about the YMCA and how we impact our community. Review collected by and hosted on G2.com.