G2

AY

Abhishek Y.

Quality and Performance

Enterprise (> 1000 emp.)

5/31/2024

"Easy to use"

4.5/5

What do you like best about Re:Desk?

It helps to make best if customer support and easy to set up good for small teams Review collected by and hosted on G2.com.

What do you dislike about Re:Desk?

Good but pricing can be checked as many other competitors have low price Review collected by and hosted on G2.com.

What problems is Re:Desk solving and how is that benefiting you?

I have seen the easy to use and set up of this software and it really solve your problem help in report and ticketing system<br>Re:Desk provides an open-source PHP HelpDesk solution that allows businesses to control the working process of their support agents<br> According to the vendor, by effectively managing support agents, businesses can increase customer satisfaction. The vendor also states that they plan to introduce reply time reports in the future to further enhance customer satisfaction<br>Ecommerce Ready as well Review collected by and hosted on G2.com.