I like that rapidFOX makes organizing our support emails significantly easier. Requests can be quickly assigned as tickets and allocated to the responsible team members. This way, we have a better overview of which requests are still open and who is handling them. Review collected by and hosted on G2.com.

So far, there is nothing significant for our use case that I have noticed negatively. rapidFOX works seamlessly for managing our support requests. Review collected by and hosted on G2.com.