I like that I can build product-specific algorithms to define the spare parts and materials needed for each product line and align materials to BOMs. I can use the AI features to find customer contacts and upload them to our locations, and ask RapidCanvas questions about our data or business KPIs to get results quickly. That has helped me answer questions from people around the world. RapidCanvas also gives us a 360 view of our install base and insights into our market, revenue, best customers, and where we’re winning or thriving—things we didn’t have before. The team is reliable, dependable, easy to communicate with, and easy to work with. They help us find solutions, even when our data means we need to go through several iterations, and often bring a new feature or solution to our next call when I’ve just thought of something I wish we could do. The team clearly defined the data buckets and objects we needed, customized the interface for our business, and gave us the programming capability to adapt it. It wasn’t just plug and play; it was suited to our business. Review collected by and hosted on G2.com.

I’d like more alerts when data looks similar as I aggregate different customer bases. It would be helpful if RapidCanvas could use AI to look up a customer, understand the market, and give me feedback to approve instead of having me do it manually, while keeping the process safe and controlled. The initial setup was a little complicated because our data was messy and needed to be cleaned up, though that wasn’t really due to RapidCanvas. Review collected by and hosted on G2.com.