
This product can be accessed anywhere and anytime, making it easy for users. QuickFMS' help desk software is seamlessly integrated with the CRM system to enable users to handle client issues with an automated ticket-based system. For each client email or on-site visit, a new ticket is automatically raised, and the concerned representative is notified via email and a push notification on the phone. As a manager, any user could track vendor committed SLAs and response times. Review collected by and hosted on G2.com.
Sometimes, to track the location, it takes a little longer for the map to load. Apart from that, for new users, it might be a time-consuming process to learn about the features of this product. Review collected by and hosted on G2.com.