--- title: QuickBooks Online Reviews meta_title: QuickBooks Online Reviews, Features, and Pricing 2024 meta_description: Learn more about QuickBooks Online features and pricing through reviews from real, verified G2 users. aggregate_rating: rating_value: 4.0 review_count: 3856 scale: '5' date_modified: '2026-07-17' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # QuickBooks Online Reviews **Vendor:** Intuit **Category:** [Accounting Software](https://www.g2.com/categories/accounting) **Average Rating:** 4.0/5.0 **Total Reviews:** 3,856 ## About QuickBooks Online Easy Online Accounting to Organize Your Finances in One Place. Run your entire business with the #1 small business cloud accounting solution! ## QuickBooks Online Pros & Cons **What users like:** - Users love the **ease of use** of QuickBooks Online, appreciating its intuitive design and convenient features for management. (254 reviews) - Users value the **cloud-based collaboration** of QuickBooks Online, enhancing teamwork and efficiency across locations. (72 reviews) - Users appreciate the **seamless integrations** with various software, enhancing collaboration and efficiency for their businesses. (69 reviews) - Users find QuickBooks Online to be incredibly **intuitive and user-friendly** , streamlining various tasks with ease. (69 reviews) - Users appreciate the **easy access from anywhere** with QuickBooks Online, enhancing convenience and collaboration for accounting tasks. (68 reviews) - Users appreciate the **user-friendly interface** of QuickBooks Online, enabling easy management of finances and documents. (67 reviews) - Users appreciate the **invoice management features** in QuickBooks Online, enabling streamlined project tracking and financial oversight. (66 reviews) - Reporting (62 reviews) - Access (58 reviews) - Users appreciate the **user-friendly features** of QuickBooks Online, enabling convenient access to financial data anytime, anywhere. (57 reviews) **What users dislike:** - Users find the **missing features** in QuickBooks Online challenging, affecting usability and data visibility. (81 reviews) - Users find QuickBooks Online to be **too expensive** , struggling with high costs and lack of transparent pricing. (70 reviews) - Users express frustration with **poor customer support** from QuickBooks Online, citing unhelpful and uninformed assistance. (52 reviews) - Users express concerns over **high fees** for QuickBooks Online as costs rise with subscriptions and add-ons. (49 reviews) - Users report a challenging **learning curve** with QuickBooks Online, citing confusing features and poor customer support. (46 reviews) - Users find QuickBooks Online has **limited customization** , making it challenging to tailor the tool to specific needs. (46 reviews) - Slow Performance (37 reviews) - Pricing Issues (34 reviews) - Users experience **limitations in accounting** with QuickBooks Online, citing issues with bank connections and poor customer support. (31 reviews) - Software Bugs (30 reviews) ## QuickBooks Online Reviews ### 1. Efficient Accounting with Powerful Features **Rating:** 5.0/5.0 stars **Reviewed by:** Mia S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about QuickBooks Online?** I like that QuickBooks Online is cloud-based and offers direct integration with banking. This integration takes a lot of the manual work out of accounting. I also appreciate the class-based reporting, which allows me to slice profit and loss statements in different ways. The out-of-the-box reporting is really helpful. **What do you dislike about QuickBooks Online?** I think QuickBooks Online needs more custom reporting options. Also, managing multiple entities without having to upgrade to a full enterprise suite would be really powerful. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for efficient accounting management, integrating directly with banking to reduce manual work. Its cloud-based nature and class-based reporting tools help manage accounting for small to medium-sized businesses effectively. ### 2. Efficient Financial Management, Faster and More Affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Ranjit K. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is how easy it makes managing finances and bookkeeping. It automatically tracks income and expenses, connects to bank accounts, and organizes transactions in real time. The dashboard gives a clear view of cash flow, invoices, and reports, which helps with quick decision-making. I also like that it allows multiple users to access the same data securely, making collaboration between team members and accountants simple. Overall, QuickBooks Online saves time, reduces errors, and keeps financial management organized and efficient. **What do you dislike about QuickBooks Online?** What I dislike about QuickBooks Online is that some features can be slow or complicated to navigate, especially when dealing with detailed reports or large data files. The subscription cost can also add up over time, particularly for small businesses needing advanced tools. At times, updates or syncing with bank accounts may cause errors that require extra time to fix. Overall, while it is a powerful platform, it could be faster, more affordable, and a bit easier to customize for different business needs. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online is solving the problem of managing financial tasks in one place. It keeps track of income, expenses, payroll, and invoices automatically, which reduces manual work and errors. It also helps organize records for tax time and makes it easy to share information with accountants. For me, it saves time, improves accuracy, and gives a clear picture of my business’s financial health at any time. This makes planning, budgeting, and decision-making much easier and more efficient. ### 3. Top Reports, Needs Better Shopify Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany W. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about QuickBooks Online?** I like the reports I can create and put together to show the team our growth. We track the number of sales based on reseller as well as any warranties that have been completed. It's easy to see where we stand on a sales income perspective. We can see if there are resellers who aren't ordering much or those who are increasing their orders, and what type of sales growth we've encountered year over year. It also helps us see if we have slow months so we can prepare for those in the future. The QuickBooks experts are a huge help. **What do you dislike about QuickBooks Online?** It doesn't integrate well with our website platform - Shopify. It makes for a lot of manual input work which is time-consuming. Right now it only lets us integrate over lump sum payments received, instead of breaking them down by product. It doesn't allow us to account for inventory correctly when the information comes in this way, or to see which items are most profitable. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online centralizes invoicing and categorizes expenses, enabling easy report creation. I can track sales growth and reseller performance year over year, which helps us prepare for slow months. ### 4. Clear Financial Insights, But the Many Tools Can Feel Overwhelming **Rating:** 3.5/5.0 stars **Reviewed by:** Emily H. | Chief Creative Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about QuickBooks Online?** A good place to view and understand business finances. **What do you dislike about QuickBooks Online?** It is overwhelming. It is sometimes hard to find what I'm looking for because there is so many available tools, views, etc. **What problems is QuickBooks Online solving and how is that benefiting you?** Payments can be easily set up as recurring invoices so I don't have to manually do it. Shows business performance to what's connected. ### 5. Efficient Financial Management, Needs Contract Feature Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Accounting Department S. | Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about QuickBooks Online?** I like QuickBooks Online for its easy invoicing, which makes managing finances simpler. It's starting to offer some good CRM features where I can keep client information and use custom fields, and I appreciate being able to put notes. The task management aspect is also appreciated. Plus, the initial setup was really easy. **What do you dislike about QuickBooks Online?** I find the contracts feature in QuickBooks Online to be very basic and limiting. It would be nice if it allowed more editing options or even the ability to upload a template. I can't really use the feature as it is. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for reports, tracking clients, and tasks. ### 6. Streamlined Accounting with Essential Bank Feed Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Harsh D. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about QuickBooks Online?** I find QuickBooks Online incredibly time-saving due to its Bank Feed feature. With over 1000 bank entries every month, manually entering them would take about 20 hours. Thanks to this feature, the entries are automatically imported into the books, and with pre-set rules, they get accounted for quickly, reducing the time to just 1.5 hours. This saves a lot of my time. I also find QuickBooks Online very easy to set up, which is something I appreciate. **What do you dislike about QuickBooks Online?** integration of some external software **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online makes accounting easy, provides business insights with reports, and speeds up bank entry processing from 20 hours to 1.5 hours with its bank feed feature, saving us a lot of time. ### 7. Easy to Use Accounting Software That Gets the Job Done **Rating:** 5.0/5.0 stars **Reviewed by:** Paula M. | Finance Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about QuickBooks Online?** It’s very easy to use, and it does exactly what accounting software is supposed to do. It also integrates very well with Dext. Support is good, and the price is decent as well. **What do you dislike about QuickBooks Online?** The AI is not really doing a great job in regards to the Rules **What problems is QuickBooks Online solving and how is that benefiting you?** It keeps all my accounting records in one place and saves me time. ### 8. Ad-Laden, Clunky UI, Bloated & Overloaded with Unwanted Features **Rating:** 0.5/5.0 stars **Reviewed by:** Justin C. | Senior SEO Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about QuickBooks Online?** I appreciate QuickBooks Online for its accounting ledger, which basically functions as a spreadsheet. It allows me to manage invoices and expenses for my small business efficiently. **What do you dislike about QuickBooks Online?** It is a bloated, ad-laden nightmare. The cluttered UI, AI features I don't want or need, and the need to dismiss an ad every time I click to a new window are frustrating. The UI is full of useless visualizations, features I never added, and house ad slots, which slow down pages and make it clunky. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for managing invoices and expenses. It provides an accounting ledger and allows me to send invoices. ### 9. Easy to Use, Cost-Effective Payroll Management with Supportive Service **Rating:** 5.0/5.0 stars **Reviewed by:** Amit G. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2026 **What do you like best about QuickBooks Online?** Easy to use, cost effective, best choice for any type business, support team very supportive, and I also like Payroll Management **What do you dislike about QuickBooks Online?** I unable to see option of bulk payee name reclassification. I think this feature should be add in intuit. For the time being I am reclassifying one by one payee name when needed. **What problems is QuickBooks Online solving and how is that benefiting you?** Generally I am facing issues related to payroll mapping in qbo but support team always support to me. ### 10. Effortless Financial Management with QuickBooks Online **Rating:** 5.0/5.0 stars **Reviewed by:** Daisy H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about QuickBooks Online?** I find QuickBooks Online easy to use. I also like how it allows me to print checks and send out invoices easily. Having a live expert to help me fix errors is pretty great too. **What do you dislike about QuickBooks Online?** I can not find the feature that automatically syncs the receipt in my email to put it into QuickBooks. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online to organize receipts, keep a balance book, pay bills, send out invoices, and prepare reports. ### 11. Convenient Anywhere Access to QuickBooks Online **Rating:** 4.0/5.0 stars **Reviewed by:** Paul B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about QuickBooks Online?** Being able to access my financials from any browser is really convenient. I've used the Desktop version of QuickBooks for over 20 years so it is good to not be "trapped" to a specific desk or location. **What do you dislike about QuickBooks Online?** The UI leaves a lot to desire. I am used to the desktop version which I find simple. The Online version feels like there are a hundred options on every page. It can be overwhelming. **What problems is QuickBooks Online solving and how is that benefiting you?** The biggest problem it solves is not being tied to a building. I have slowly moved all my business apps to the cloud and this is the last one. If I ever move to Greece, well that will be most beneficial. ### 12. Easy-to-Use Reporting That Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Christine J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about QuickBooks Online?** I really like the reports and how it is easy to use **What do you dislike about QuickBooks Online?** Bank Feeds - the old layout had too large a date range for autosuggestions and the new layout is not as easy and intuit as the old layout. **What problems is QuickBooks Online solving and how is that benefiting you?** Integrates well with other software like Dext. Reports are very useful for analysing business cash position and budgeting. ### 13. Smooth Bank Reconciliations with Powerful Rules and Easy Bank Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Louise M. | Administrative Supervisor, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** The accounting integration with my bank makes it easy to match deposits, which helps the bank reconciliation process feel faster and smoother. The rules feature is a real asset as well. **What do you dislike about QuickBooks Online?** AP invoice approval and routing would be beneficial for ensuring accurate accounting performance. **What problems is QuickBooks Online solving and how is that benefiting you?** QBO has been beneficial for saving time. We’ve been able to streamline our processes and eliminate an administrative role, which has allowed for significant cost savings. The reports are clean, and the various preset reports provide precise data. Being able to access it online from anywhere also adds a lot of flexibility. ### 14. Easy-to-Use Accounting Tool for Bookkeepers **Rating:** 5.0/5.0 stars **Reviewed by:** Raymund L. | bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about QuickBooks Online?** It's easy to use as an accounting tools being as a bookkeeper. **What do you dislike about QuickBooks Online?** It's not design to a construction accounting especially to have a subsidiary ledger to all cost like Direct Labor, Direct Material and Overhead related, billing in progress and client retainage monitoring. **What problems is QuickBooks Online solving and how is that benefiting you?** By Installing the Necessary General Account align with construction accounting and combine with excel automated reports to track down all related cost. ### 15. Easy Bank Reconciliation and Taxes with QuickBooks **Rating:** 5.0/5.0 stars **Reviewed by:** Keli A. | Executive Administrator, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about QuickBooks Online?** We use QuickBooks to reconcile our bank account and handle our taxes. The process is easy to use, and you can set up rules so everything runs smoothly each time you reconcile. **What do you dislike about QuickBooks Online?** I do not have any dislikes for the products we use **What problems is QuickBooks Online solving and how is that benefiting you?** We use it to reconcile our accounts for tax purposes. All the reports are in QB, so we don’t have to create them ourselves. ### 16. All-in-One Program That Has Nearly Everything I Need to Run My Business **Rating:** 4.0/5.0 stars **Reviewed by:** Kristin F. | Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about QuickBooks Online?** I like that it has almost everything I need to run my business in one program. **What do you dislike about QuickBooks Online?** Sometimes I feel that because they’re always trying to improve the product, updates happen too often. This creates a disruption in workflow. Also, the bank feeds get disconnected often. I am not sure why this happens. **What problems is QuickBooks Online solving and how is that benefiting you?** It is allowing me to work remotely. ### 17. Frustrating Experience with Unstable Platform **Rating:** 0.5/5.0 stars **Reviewed by:** Jason L. | Adjunct Professor of Music Entrepreneurship, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about QuickBooks Online?** I need the financial reports and invoice tracking and that's all. **What do you dislike about QuickBooks Online?** Almost nothing works well. This is the most trash software I've ever used in my life. The connections are unstable, the data is inconsistent, even when I used their 'expert' to help me they were BAFFLED at how much was wrong. How about just make it work and stop increasing the price every year when it only gets worse. Horrible. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online barely keeps track of my accounts so I can submit reports to my accountant for taxes. I need the financial reports and invoice tracking. ### 18. Widely Used and Flexible, but a Steep Learning Curve **Rating:** 3.0/5.0 stars **Reviewed by:** John T. | Director of Research, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about QuickBooks Online?** QuickBooks Online is a good product that is widely used and can be adapted to be used by many businesses. I also like that many companies are developing integrations that work with QuickBooks to automate or improve functionality. **What do you dislike about QuickBooks Online?** QuickBooks Online can be very difficult to grasp. There is a sizable learning curve, particularly if you don't have bookkeeping or accounting experience. Some functions can be difficult to find, though others can be accessed in multiple ways. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online is good at integrating third-party integrations that improve automations and functionality. ### 19. Easy Navigation and All-in-One Tracking for Inventory and Financials **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany H. | Stock orderer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about QuickBooks Online?** The navigation within the controls is super easy. Being able to share our information with other accountants is super easy as most use quickbooks for reference. Using it to know where we are for losses and gains is super information as well. Great product to track everything in one place and manage inventory. **What do you dislike about QuickBooks Online?** I would say that the only problem we really have is that sometimes the information doesn't completely sync with desktop versions compared to cloud versions. **What problems is QuickBooks Online solving and how is that benefiting you?** It is much easier to switch devices and go online anywhere. ### 20. Effortless and User-Friendly for Comprehensive Accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Viridiana M. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** I find QuickBooks Online to be the easiest software we've used for our business. It's very user friendly and we really enjoy using features like the Bank Feed, as well as estimates and invoices. Switching from QuickBooks Desktop to QuickBooks Online has been positive because it's more user friendly. **What do you dislike about QuickBooks Online?** I think one of the areas where we've struggled just a bit is with receipt capture. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps with time management and saves time by storing receipts. It streamlines communication with employees, vendors, and clients, and simplifies our banking and journal entries. ### 21. Tech-Savvy Reporting and Easy Online Support in QBO **Rating:** 4.5/5.0 stars **Reviewed by:** Delta G. | Litigation Specialist and Corporate Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about QuickBooks Online?** My favorite part of QBO is how tech-savvy it is! The ability to run and modify reports, refine prior entries, and even getting online support is easy! **What do you dislike about QuickBooks Online?** The costs are high and sometimes I do get a lot of calls from their reps **What problems is QuickBooks Online solving and how is that benefiting you?** Bookkeeping and p&l submissions. Tons of programs talk to QBO vs our old program ### 22. Effortlessly Manages Financial Tasks Yet Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Raj S. **Reviewed Date:** December 30, 2025 **What do you like best about QuickBooks Online?** I like how QuickBooks Online connects my bank, credit card, and loan accounts seamlessly. The account reconciliation is easy and almost automated, saving me a lot of time. Processing payments through the QuickBooks platform is very helpful, and the fact that I don't need to log into different platforms to import transactions manually into QuickBooks Online is a great benefit. The initial setup was easy, which was a relief. **What do you dislike about QuickBooks Online?** The main thing which I have figured out is that QuickBooks Online's Chart of Accounts can be updated through bank or credit card transactions posted even if the book is closed. This needs to be resolved since the system should not make any changes after closing the book no matter which area in the system is accessible. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for daily transaction recording, payment processing, and account reconciliation. It connects accounts, tracks transactions, and saves time by eliminating the need for manual imports, making financial reporting and bank reconciliations almost automated. ### 23. Free Tools That Help Me Support My Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Heath V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2026 **What do you like best about QuickBooks Online?** It’s free. I get to use the tools to help my clients. **What do you dislike about QuickBooks Online?** The absolute number 1 is customer service. Not helpful. Second is for advanced accountants it’s difficult to make the entries without trial balance in the same screen. My clients have cheaper credit card processing fees. **What problems is QuickBooks Online solving and how is that benefiting you?** Invoicing. But I think it’s crazy my clients have smaller ### 24. QuickBooks Online Makes Invoicing, Expenses, and Reporting Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is how easy it is to keep track of our finances in one place. It makes invoicing, tracking expenses, and running reports simple, which helps keep everything organized. **What do you dislike about QuickBooks Online?** One thing I don’t like about QuickBooks Online is that it can sometimes feel a little complicated, especially when trying to find certain reports or settings. It takes some time to learn where everything is. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps us keep all of our financial information organized in one place. It makes it easier to track income, expenses, and invoices, which helps us stay on top of our bookkeeping and saves time when it comes to reporting and taxes. ### 25. QBO Integrations That Keep HRIS and Shop Software in Sync **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa B. | Controller, Chemicals, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about QuickBooks Online?** QBO talks to our HRIS as well as our shop software. **What do you dislike about QuickBooks Online?** QBO is very cookie cutter meaning you don’t have a lot of room to maneuver and tweak to your company standards if they are different than the standard company. **What problems is QuickBooks Online solving and how is that benefiting you?** QBO is my accounts payable and accounting reconciliation software. ### 26. Great Software for providing financials. **Rating:** 4.0/5.0 stars **Reviewed by:** Brian T. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about QuickBooks Online?** The accounting software for financials, is very easy to use and customer service is always helpful. It also integrates well with other software. **What do you dislike about QuickBooks Online?** The A/P system has multiple steps and is sometimes confusing compared to other A/P systems, that we currently use. **What problems is QuickBooks Online solving and how is that benefiting you?** At this time, I do not have any issues that they are solving. I would like to more education/training on the items that we are probably not using to their full potential. ### 27. Fast Payouts, But Company Verification Setup Needs to Be Easier **Rating:** 2.0/5.0 stars **Reviewed by:** Sarah N. | Ceo, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about QuickBooks Online?** Very fast payouts. I also like that customers have the option to pay using their bank credentials directly, instead of having to use a third-party company that logs them into their bank. A lot of my customers don’t trust those third parties and feel it’s an unnecessary step. **What do you dislike about QuickBooks Online?** It hasn’t been the easiest process when trying to verify my company setup so I can use QuickBooks Money. **What problems is QuickBooks Online solving and how is that benefiting you?** At the moment, there’s nothing I’ve switched over from them. ### 28. Essential Software That Delivers Outstanding Value **Rating:** 5.0/5.0 stars **Reviewed by:** Travis B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2025 **What do you like best about QuickBooks Online?** QBO is one of the best accounting programs out there and has a majority market share at the moment in accounting software for small businesses. They have a great training program for learning to use the program but there is a big learning curve to use all the features. **What do you dislike about QuickBooks Online?** The price can be outside of most small businesses' price range but it is necessary to **What problems is QuickBooks Online solving and how is that benefiting you?** We as business owners are required to keep timely financials not only per IRS rules but also in order to understand the status of the company at any point. This solves that purpose with providing a database built for creating financials and processing invoices and bills. ### 29. Efficient Project Tracking, Needs Payment Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Carolina S. | founder and owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about QuickBooks Online?** I like the projects section in QuickBooks Online, as it allows me to keep records of each project, showing all the invoicing, profit margins, and overall performance of each project. I appreciate having all the information in one place, which makes it easier to see how each project is doing. **What do you dislike about QuickBooks Online?** the dont have a very strong customer support eventhough there cost of the software is very high **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for invoicing and business records. It solves my accounting issues and keeps project information in one place, showing invoicing, profit margins, and performance. ### 30. Intuitive and Simple Core Features Make Workflow a Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Richard . | VP of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about QuickBooks Online?** It is fairly simple and the core functionality is very intuitive. **What do you dislike about QuickBooks Online?** It can be challenging to handle non-standard items, such as customer deposits or retainage fees, as the system does not always make it straightforward. However, there is usually a workaround for these limitations. Additionally, implementing governance features is not very intuitive, and we have yet to find any built-in approval workflows. **What problems is QuickBooks Online solving and how is that benefiting you?** We rely on QBO as the primary general ledger for our business, connecting various other applications to post transactions directly into it. Thanks to the available API and the range of integrated applications, QBO offers a high degree of flexibility. As a result, only the Accounting team typically needs direct access to the platform, since other departments can interact with it through these integrations. ### 31. Easy, Straightforward Access for All Office Staff **Rating:** 4.5/5.0 stars **Reviewed by:** Tara F. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** Easy to access and use for all office staff. It’s relatable and straightforward to use. **What do you dislike about QuickBooks Online?** Sometimes it gets mixed up and sends a payment to the wrong customer, or applies an invoice to the wrong vendor. **What problems is QuickBooks Online solving and how is that benefiting you?** Invoicing and payments have been simplified and made easier with QuickBooks Online. ### 32. Flexible Remote Access, But Interface Changes Cause Frustration **Rating:** 3.0/5.0 stars **Reviewed by:** Phyllis S. | Sr. Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about QuickBooks Online?** What I appreciate most is the flexibility to work from any location. When I need to attend an offsite meeting, I can easily log in to check data or enter a bill whenever necessary. **What do you dislike about QuickBooks Online?** As one of the company accountants, I find it frustrating that we cannot provide our managers with the necessary tools unless we grant them full access. Additionally, I am not pleased with the constant changes that occur without our input. The interface is frequently updated, and features we rely on are either removed or relocated, making it difficult to keep up. **What problems is QuickBooks Online solving and how is that benefiting you?** We can enter bills from vendors and process their payments. Additionally, we have the ability to create new customer accounts, send out invoices, and record the payments we receive. ### 33. Excellent, User-Friendly Reporting with Nearly Endless Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about QuickBooks Online?** The reporting tools are excellent and very user-friendly. It’s easy to create customized reports, and the overall report-building process feels straightforward. Additionally, the integrations are almost endless making real time accounting more feasible. **What do you dislike about QuickBooks Online?** I wish the KPI dashboard was a bit more robust. Some of the more recently added AI tooling could use improvement **What problems is QuickBooks Online solving and how is that benefiting you?** QBO helps us have a single source of truth for all our accounting platforms. ### 34. Efficient Accounting, But Needs Better Support **Rating:** 3.5/5.0 stars **Reviewed by:** Rolies K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about QuickBooks Online?** I like that all the information in QuickBooks Online is permanently stored. It's great for going back to see our business transactions, how much we actually spent, and how much we took in. For payroll, it's really handy to see how much we've paid people. If we ever need to trace back anything, we can easily pull it up. **What do you dislike about QuickBooks Online?** As long as it works, it's a great program. Once you start needing help, I find that the help desk is not very active, and it takes a long time to get a hold of them. And quite often, the issue is not fully resolved. **What problems is QuickBooks Online solving and how is that benefiting you?** I find QuickBooks Online simplifies payroll with easy direct deposit, makes accounting seamless with transaction categorization, and ensures business transaction data is readily accessible. ### 35. Good Layout, but Slow and Cumbersome at Times **Rating:** 3.0/5.0 stars **Reviewed by:** Kristy S. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** I like the layout of QuickBooks Online, especially the dropdown menus. I also found the initial setup pretty easy after switching from QB Desktop, as it just required adjusting to a new format with the online version. **What do you dislike about QuickBooks Online?** I don't like the lag in processing and sometimes it takes forever to toggle between pages and when posting bank transactions. I also do not like the bank transactions option to match or post. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps me with bookkeeping, accounting reports, and balance sheets for budgets. ### 36. QuickBooks makes it simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor D. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about QuickBooks Online?** QuickBooks Online has been a game changer for managing my business finances. I love how easy it is to track income and expenses, send invoices, and see real-time cash flow all in one place. The automatic bank feed saves me hours of data entry, and the reporting tools make tax time much less stressful. Since it’s cloud-based, I can access my books anytime, anywhere, which gives me peace of mind and keeps me organized. It’s user-friendly, efficient, and truly helps me stay on top of my business. **What do you dislike about QuickBooks Online?** One downside of QuickBooks Online is the cost, since the monthly subscription and add-ons like payroll can add up quickly. It can also take some time to learn the more advanced features, and customer support isn’t always as fast or helpful as it should be. Occasionally, the bank feeds or connections can glitch, which can be frustrating when trying to stay on top of finances. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps me keep all of my business finances organized in one place. It solves the problem of tracking income and expenses manually by automatically syncing with my bank, which saves me a lot of time. Invoicing clients is simple and professional, and I can easily see cash flow and reports whenever I need them. Overall, it gives me peace of mind and helps me make smarter financial decisions for my business. ### 37. Easy to Use and More Affordable Than Most Accounting Software **Rating:** 4.0/5.0 stars **Reviewed by:** Veronica B. | Accountant, Fund-Raising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about QuickBooks Online?** Ease of use is better and pricing is considerably lower than most accounting software systems **What do you dislike about QuickBooks Online?** If offline, harder to use. Performance is lacking. **What problems is QuickBooks Online solving and how is that benefiting you?** Can be used anywhere and by many users at the same time. ### 38. Clear Financial Visibility in One Place with QuickBooks Online **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriella B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about QuickBooks Online?** QuickBooks Online allows us to clearly see our financials—the good, the bad, and the ugly—all in one place. **What do you dislike about QuickBooks Online?** It can be tedious to categorize transactions when the rules don’t apply, but I think that would be the case with any similar software. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online is a one-stop shop for recording expenses, tracking spending, and forecasting future cash flow. It helps us make business decisions more easily and with confidence. ### 39. Easy-to-Use Accounting with Seamless Bank and Card Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Robert K. | Dispatcher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about QuickBooks Online?** Quickbooks is easy to use. Its the most well known accounting software, so it can be integrated very easily with bank accounts, credit cards, etc. **What do you dislike about QuickBooks Online?** For new business's it can get expensive. **What problems is QuickBooks Online solving and how is that benefiting you?** It helps us track expenses, invoice, and it helps with record keeping. ### 40. Easy to Use, Time-Saving & User Friendly AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Brij Sen S. | Assistant Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about QuickBooks Online?** It’s easy to use and user-friendly. It saves time with the AI feature, and there are many more helpful features. **What do you dislike about QuickBooks Online?** Basically, I have nothing to dislike, but I think the old version was more compact and easier to view compared with the new QBo version. **What problems is QuickBooks Online solving and how is that benefiting you?** It saves me a lot of time by recording transactions through bulk upload, and much more. ### 41. All the Features I Need for My Solopreneur Business **Rating:** 4.0/5.0 stars **Reviewed by:** Halil G. | Sr. Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about QuickBooks Online?** has all the features I need form my solopreneur business. **What do you dislike about QuickBooks Online?** Cost is higher than I feel for the fetures I use. **What problems is QuickBooks Online solving and how is that benefiting you?** reciept and milage tracking and linking to my bank accounts. ### 42. Reliable Cloud Accounting with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** GangaPrasad K. | Account Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about QuickBooks Online?** I like most about QuickBooks Online is how convenient and reliable it is for everyday accounting. The bank feed feature stands out the most—it automatically pulls in transactions and makes categorizing expenses much faster. I also appreciate being able to access everything from anywhere, whether I’m in the office or working remotely. The financial reports are easy to understand and actually useful, which helps me make better decisions without needing to be an accounting expert. QuickBooks Online keeps my finances organized and gives me a clear picture of cash flow and overall business performance in one place. It helps avoid last-minute stress during tax season since everything is already up to date. QuickBooks Online saves time by automating things like transaction categorization and bank reconciliations, reduces errors, and makes it much easier to stay on top of cash flow, taxes, and reporting. The switch to QuickBooks Online helped streamline our processes and gave us better visibility into our finances. The initial setup of QuickBooks Online was fairly easy. Connecting bank feeds, and setting up basic company information didn’t take much time. Once everything was set up, day-to-day use became pretty straightforward. **What do you dislike about QuickBooks Online?** While QuickBooks Online is very helpful overall, there are a few things that could be improved. The pricing can feel a bit high, especially as your business grows and you need more features. Some functions are also harder to find than they should be, and occasional updates change workflows, which takes time to adjust to. Additionally, customer support can be hit or miss at times, depending on the issue. Overall it works well, but there’s definitely room for improvement in usability and support consistency. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online organizes my accounting, automates transactions, saves time on reconciliations, and ensures accurate reporting, reducing tax season stress. It provides clear cash flow visibility, eliminating manual spreadsheets. ### 43. Cloud Accessibility and Strong Accounting Resources, but Missing Desktop-Level Features **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel A. | Construction Project Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about QuickBooks Online?** What I like best about Quickbooks Online is it's storage on the cloud, accessibility from any device and it's extensive resources abd knowledge of accounting. **What do you dislike about QuickBooks Online?** I dislike the slimmed down version of most cloud based software that has a desktop counterpart. Although extensive, it does lack some of the features found at the desktop level. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks is solving the challenges of not being completely familiar with accounting, all of the components that go into accounting and providing the user with extensive reports and queries. ### 44. Attractive UI and Flexible Reporting Tools **Rating:** 4.0/5.0 stars **Reviewed by:** John J. | Hertford Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** Attractive user interface and flexible reporting tools **What do you dislike about QuickBooks Online?** Certain reports are difficult to get out of the software without using third party reporting tools **What problems is QuickBooks Online solving and how is that benefiting you?** Enables an integrated accounting function that is cloud based and allows multiple users to use the same data ### 45. Easy Collaboration and Reporting Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory A. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** The ease of use, ability to collaborate with our accountant and board members and to create reports. **What do you dislike about QuickBooks Online?** Accessing some features in the app isn’t as intuitive as it could be. **What problems is QuickBooks Online solving and how is that benefiting you?** Responding to funder and grant reports about how funding was expensed. ### 46. All-in-One Sync and Easy Reconciliation **Rating:** 3.5/5.0 stars **Reviewed by:** Elizabeth S. | Operations Manager & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about QuickBooks Online?** Everything is in one place, your bank and client info is synced. It is easy to classify expenses and reconcile. **What do you dislike about QuickBooks Online?** Sometimes the sidebar isn't the easiest to navigate. **What problems is QuickBooks Online solving and how is that benefiting you?** Easy for bookkeeping and record keeping. ### 47. QuickBooks Online Makes Vendor and Account Management Seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon C. | Licensed Psychotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about QuickBooks Online?** QuickBooks helps me manage my vendors and accounts all in one place seamlessly, which has saved me quite a bit of time. There are countless features to utilize. **What do you dislike about QuickBooks Online?** I can't think of anything I dislike about QuickBooks Online. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks helps me integrate my accounts and payroll software, which has been so helpful. I've also been able to track the funds that enter and exit my various accounts, which has been really helpful for monitoring future projections. ### 48. Great Flexibility, Needs Affordable Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia G. **Reviewed Date:** December 04, 2025 **What do you like best about QuickBooks Online?** I appreciate that QuickBooks Online allows me to access my account from anywhere, providing great flexibility in managing my business finances. This accessibility is incredibly valuable as it enables me to keep track of my ecommerce business's accounting needs from wherever I am, just by using my username and password. The convenience of being able to synchronize and update my accounting data effortlessly is a significant advantage, especially since it is an online tool. This feature really enhances my ability to maintain up-to-date financial records and stay organized, no matter my location. **What do you dislike about QuickBooks Online?** I think the pricing could be a little bit more affordable compared to other companies that are coming out with new ways to do accounting. I feel like it needs a little bit more of a tutorial. I don't necessarily find it hard, but I didn't necessarily find it so easy and user friendly. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps me keep my accounting up to date and accessible from anywhere, providing flexibility for my ecommerce business. ### 49. Seamless Bank & App Integration with Effortless Auto-Transactions **Rating:** 4.0/5.0 stars **Reviewed by:** kamal b. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about QuickBooks Online?** Bank and App Integration I use these two features mostly and also auto transaction feature **What do you dislike about QuickBooks Online?** Till today i have never faced any issue with QuickBooks Online it seems fine for me **What problems is QuickBooks Online solving and how is that benefiting you?** Before QuickBooks My Client and the companies i do accounting for were doing bookkeeping on Excel which was hectic ### 50. Quickbooks Online: A Complete Accounting Tool That’s Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Efrain S. | Junior Accountant, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is its user-friendly and well-organized interface. The way everything is structured makes registering transactions simple yet very effective. It also offers a wide range of additional features and detailed reports, which makes it possible to manage nearly all finance-related tasks in one place. From connecting bank accounts to seamlessly generating invoices and bills, QuickBooks Online provides a complete and efficient solution that helps streamline accounting and bookkeeping processes. **What do you dislike about QuickBooks Online?** While QuickBooks Online is very effective overall, there are a few areas that could be improved. At times, the system can feel a bit slow or laggy when loading certain reports or handling large amounts of data. Some of the more advanced features are also not as intuitive as the core functions, which means it can take extra time to learn or navigate them. Additionally, the subscription costs can add up, especially when needing access to multiple features or users. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves several common accounting challenges. It eliminates the hassle of manual data entry by syncing directly with bank and credit card accounts, making reconciliations much faster.Another major benefit is that it is a cloud-based service. Since multiple users on our team work in QuickBooks, all changes are updated instantly. This means the information is always current, and we can all make updates or review data from wherever we are. It has improved collaboration and reduced errors since everyone is always working from the same up-to-date records. ## QuickBooks Online Discussions - [How is QuickBooks Online revolutionizing financial management and accounting practices for small businesses?](https://www.g2.com/discussions/how-is-quickbooks-online-revolutionizing-financial-management-and-accounting-practices-for-small-businesses) - 1 comment, 1 upvote - [Online Classes For Kids In USA, UAE | CBSE, IGCSE, ICSE](https://www.g2.com/discussions/online-classes-for-kids-in-usa-uae-cbse-igcse-icse) - 1 comment, 1 upvote - [How do I export all of my transactional data in QBO for Quickbooks Desktop?](https://www.g2.com/discussions/how-do-i-export-all-of-my-transactional-data-in-qbo-for-quickbooks-desktop) - 1 comment, 1 upvote - [Can you have both the Desktop version and the online version? Or is that pretty much redundant because it is unecessary.](https://www.g2.com/discussions/can-you-have-both-the-desktop-version-and-the-online-version-or-is-that-pretty-much-redundant-because-it-is-unecessary) - 1 comment, 1 upvote - [There is a difference in the revenues shown in the report and on the dashboard.](https://www.g2.com/discussions/there-is-a-difference-in-the-revenues-shown-in-the-report-and-on-the-dashboard) - 1 comment, 1 upvote - [View QuickBooks Online pricing details and edition comparison](https://www.g2.com/products/quickbooks-online/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+11%3A37%3A33+-0500&secure%5Bsession_id%5D=33ad7864-41b5-4d6e-be10-41d44a6e60bc&secure%5Btoken%5D=672170cfce0b06a376f65e51ac9a7ee38bb8211fc4b12bf27e667db6744066c6&format=llm_user) ## QuickBooks Online Integrations - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews) - [A2X](https://www.g2.com/products/a2x/reviews) - [AccountEdge](https://www.g2.com/products/accountedge/reviews) - 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[Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) ## QuickBooks Online Features **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Order Entry** - Entry - Register - Notifications **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Order Tracking** - Shipping - Tracking - Backorder **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Customer Management** - Order Status - Information Access - Email Notifications **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top QuickBooks Online Alternatives - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,668 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,715 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,940 reviews)