---
title: QuickBooks Online Reviews
meta_title: QuickBooks Online Reviews, Features, and Pricing 2024
meta_description: Learn more about QuickBooks Online features and pricing through
  reviews from real, verified G2 users.
aggregate_rating:
  rating_value: 4.0
  review_count: 3852
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---

# QuickBooks Online Reviews
**Vendor:** Intuit  
**Category:** [Accounting Software](https://www.g2.com/categories/accounting)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 3,852
## About QuickBooks Online
Easy Online Accounting to Organize Your Finances in One Place. Run your entire business with the #1 small business cloud accounting solution!



## QuickBooks Online Pros & Cons
**What users like:**

- Users find QuickBooks Online to be **intuitive and user-friendly** , making financial management efficient and hassle-free. (222 reviews)
- Users appreciate the **synchronization with various software** , enhancing collaboration and efficiency within their teams. (65 reviews)
- Users love the **cloud-based access** of QuickBooks Online, making financial management seamless and efficient. (64 reviews)
- Users value the **easy access** of QuickBooks Online, appreciating the convenience of managing finances from anywhere. (63 reviews)
- Users value the **invoice management features** of QuickBooks Online, enabling efficient tracking and performance analysis of projects. (60 reviews)
- Reporting (58 reviews)
- Users find QuickBooks Online to be **intuitive and user-friendly** , simplifying management of finances and documents. (57 reviews)
- Users appreciate the **user-friendly interface** of QuickBooks Online, enabling easy management of finances and documents. (56 reviews)
- Access (54 reviews)
- Easy Setup (50 reviews)

**What users dislike:**

- Users find the **missing features** in QuickBooks Online can hinder usability and complicate data tracking efforts. (75 reviews)
- Users find QuickBooks Online **too expensive** , especially given the lack of strong customer support and hidden charges. (66 reviews)
- Users express frustration with **poor customer support** , highlighting difficulties and lack of responsiveness when seeking assistance. (49 reviews)
- Users express concerns about **high fees** for QuickBooks Online, feeling prices are exorbitant compared to alternatives. (46 reviews)
- Users find the **learning curve challenging** , requiring time to adapt to report generation and browser use. (44 reviews)
- Users find QuickBooks Online has **limited customization** , making it challenging to tailor the tool to specific needs. (43 reviews)
- Pricing Issues (31 reviews)
- Slow Performance (30 reviews)
- Syncing Issues (28 reviews)
- Not User-Friendly (26 reviews)

## QuickBooks Online Reviews
  ### 1. Effortless Expense Tracking and Financial Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Magda G. | Accounting Team, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about QuickBooks Online?**

Easy to keep track expenses, record sales and have financial reports.

**What do you dislike about QuickBooks Online?**

New version is not that friendly, I rathe the old version

**What problems is QuickBooks Online solving and how is that benefiting you?**

Track all financial moves to have financial report to IRS, CPA's and control of the business.

  ### 2. Reliable and User-Friendly Accounting for Small to Mid-Sized Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jose G. | Senior Corporate Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about QuickBooks Online?**

QuickBooks Online is incredibly user-friendly and intuitive. Its clean interface makes it easy to navigate, even for those new to accounting software. It’s a solid choice for small businesses or anyone looking to maintain control of their finances at a basic to intermediate level.

**What do you dislike about QuickBooks Online?**

One drawback of QuickBooks Online is that, because it’s so streamlined and user-friendly, some details or context can get lost. Its simplicity is great for usability, but it can sometimes limit visibility into certain data points unless you build custom reports or track them separately.

**What problems is QuickBooks Online solving and how is that benefiting you?**

accounting and finance processes by centralizing invoicing, expense tracking, and financial reporting in one platform.

  ### 3. makes life easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Quandisia P. | Field Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about QuickBooks Online?**

the ease of use and knowledgeable customer service agents who help me out A LOT

**What do you dislike about QuickBooks Online?**

the only thing that could be better was the integration process from desktop version to online

**What problems is QuickBooks Online solving and how is that benefiting you?**

payroll. Everything is all in one place for me

  ### 4. very good accounting platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about QuickBooks Online?**

online version, multi-tasking, project and multi-currency

**What do you dislike about QuickBooks Online?**

not many banks can be linked online, not supporting single vendor for multicurrency accounting (need to create in each currency).

**What problems is QuickBooks Online solving and how is that benefiting you?**

Management accounting

  ### 5. Effortless CPA Integration Makes Bookkeeping a Breeze

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about QuickBooks Online?**

Add our CPA to do our books. It helps alot.

**What do you dislike about QuickBooks Online?**

Nothing to dislike. We have our CPA handle our books.

**What problems is QuickBooks Online solving and how is that benefiting you?**

THe capabability to add an accountant to do our books for us.

  ### 6. It's a decent accounting software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2025

**What do you like best about QuickBooks Online?**

It's reports, being able to create reports makes cost analysis so much easier. It's great to see it has built in charting so it's easier to present the accounting.

**What do you dislike about QuickBooks Online?**

The receipt system is pretty bad if you have over 100 invoices per month and if the accountant can't catch up. Because once you go above 100 invoices in the receipt section it starts lagging.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Accounting made easier

  ### 7. User-Friendly and Easy to Learn, But Limited Availability

**Rating:** 3.5/5.0 stars

**Reviewed by:** MUHAMMED R. | Technical Head, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about QuickBooks Online?**

It was easy to use and easy to learn for new employees with basic knowledge

**What do you dislike about QuickBooks Online?**

Not available in most of the contries and desktop versions not available in some countries

**What problems is QuickBooks Online solving and how is that benefiting you?**

Accounting and auditing

  ### 8. QuickBooks: Effective, Reliable, and a Joy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dhananjay L. | Officer Team member , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2025

**What do you like best about QuickBooks Online?**

In my opinion, QuickBooks is the best software available. It stands out for its effectiveness and reliability.

**What do you dislike about QuickBooks Online?**

I really enjoy using this software; it’s both helpful and effective.

**What problems is QuickBooks Online solving and how is that benefiting you?**

This is a great software with features that I really appreciate. I love how it works and consider it one of the best available.

  ### 9. Great with taxes and payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cheryl A. | Office manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about QuickBooks Online?**

It sends reminders and will catch any mistaken info

**What do you dislike about QuickBooks Online?**

The amount of invoice reminders it sends out

**What problems is QuickBooks Online solving and how is that benefiting you?**

It is amazing, we got a tax notice and i uploaded the letter and within minutes i knew the solution

  ### 10. Accounting the easy way

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie A. | Vice President of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about QuickBooks Online?**

That it is truly online and accessible all the time from any device. It helps me really keep up with accounting tasks on the go!

**What do you dislike about QuickBooks Online?**

I haven’t found a downside. There is a slight learning curve, however that’s always been the case with QB since inception.

**What problems is QuickBooks Online solving and how is that benefiting you?**

On the fly accounting is saving us so much time and getting us paid more quickly.

  ### 11. Reliable tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kaitlyn E. | Secretary/Book-keeper, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about QuickBooks Online?**

Quickbooks online is a fantastic tool for accounting firms. Its user-friendly interface makes it easy to navigate, even for those who aren't tech-savy. The ability to access the software from anywhere is incredibly convenient, especially for remote work. The automated features like invoicing, expense tracking, and bank reconciliation save a lot of time and reduce the chance of erros. Additionally, the integration with other financial tools and apps streamlines our workflow, making it more efficient. My company uses Quickbooks Online everyday! Customer support is always there to help when needed and they always get the job done! It's also generally known for its ease of implementation.

**What do you dislike about QuickBooks Online?**

The learning curve can be steep for new users, especially those unfamiliar with accounting software. Some users might find the customization options limited, which can be a drawback for firms with specific needs. Occasional system glitches which disrupts workflow. Despite these downsides, Quickbooks Online emains a robust and reliable tool for managing accounting tasks efficiently.

**What problems is QuickBooks Online solving and how is that benefiting you?**

It helps me keep all my financial data in one place, making it asier to manage and acess my clint's information. It automates many routine tasks like invoicing, expense tracking and payroll, saving me time and reducing the risk of errors. It integrates well with other accounting tols and software.

  ### 12. Quick and easy use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aviva B. | accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about QuickBooks Online?**

Very user friendly with flexible reporting and search tools

**What do you dislike about QuickBooks Online?**

Sometimes bank links fail and it takes time to have it resolved

**What problems is QuickBooks Online solving and how is that benefiting you?**

Ability to find info fast

  ### 13. Light but effective accounting software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Misheck G. | Head of Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about QuickBooks Online?**

Simple to use, even non accountants can easily navigate

**What do you dislike about QuickBooks Online?**

New AI features to prefill certain classifications result in wrong account postings

**What problems is QuickBooks Online solving and how is that benefiting you?**

An on the go platform that i can access anywhere anytime

  ### 14. QuickBooks Online

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rashmi G. | Implementation Engineer, Industrial Automation, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about QuickBooks Online?**

QuickBooks Online makes bookkeeping effortless with smart automation and anytime, anywhere access.  
 It’s like having your accounting team in your pocket—efficient, reliable, and ready when you are.

**What do you dislike about QuickBooks Online?**

QuickBooks Online can be pricey, especially when scaling up or adding advanced features.  It lacks built-in backup and restore options, which can leave your data vulnerable in case of errors or breaches.

**What problems is QuickBooks Online solving and how is that benefiting you?**

QuickBooks Online simplifies financial management by automating invoicing, expense tracking, and tax prep—saving you hours of manual work.   Its cloud access lets you manage your business anytime, anywhere, boosting flexibility and control.

  ### 15. One stop solution for managing finances

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2025

**What do you like best about QuickBooks Online?**

It saves a huge amount of time for me and gives me a glance at my cash flow without any errors.

**What do you dislike about QuickBooks Online?**

Sometimes, I face a latency issue which quickly resolves on its own, so I don't find much of an issue.

**What problems is QuickBooks Online solving and how is that benefiting you?**

It makes my financial management much easier. It eliminates the need for manual data entry, bookkeeping, and managing invoices. It helps me to make better financial decisions.

  ### 16. Reliable Accounting with Handy Features but Needs Better Renewal Incentives

**Rating:** 4.0/5.0 stars

**Reviewed by:** Livia B. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2025

**What do you like best about QuickBooks Online?**

I love the accessibility of QuickBooks Online as I can access it from anywhere. The setup process was straightforward, making it easy to get started. I appreciate the automation features, such as generating reminder invoices to clients and categorizing expenses in my checkbook, which streamline my accounting tasks.

**What do you dislike about QuickBooks Online?**

I find the lack of renewal incentives frustrating, as there are no discounts for existing customers when renewing annual subscriptions. This makes it less appealing to continue the service without any recognition or reward for customer loyalty.

**What problems is QuickBooks Online solving and how is that benefiting you?**

I use QuickBooks Online to automatically generate reminder invoices and emails for overdue payments and to easily categorize expenses, streamlining my accounting and invoicing processes.

  ### 17. Excellent, but needs a few improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Quindabeth W. | Accounting Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about QuickBooks Online?**

The organization is great. Easy to use for now

**What do you dislike about QuickBooks Online?**

not enough of what we are needing, needs more options for invoice

**What problems is QuickBooks Online solving and how is that benefiting you?**

Invoicing
reports
reconciling

  ### 18. Easy Setup, but Overall Experience Needs Improvement

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about QuickBooks Online?**

Easy to set up, good search abilities, payroll feature is good

**What do you dislike about QuickBooks Online?**

Creates its own accounts, support is not well schooled in accounting practices, duplicates in the bank feeds.

**What problems is QuickBooks Online solving and how is that benefiting you?**

They have added new reporting features which seem to be comprehensive and inclusive

  ### 19. QuickBooks Online:- The ultimate accounting companion for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Umer S. | Senior Tax Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about QuickBooks Online?**

Quickbooks now include smart AI agents that handle routine tasks. Also you can manage your finances from your phone, tablet, or laptop

**What do you dislike about QuickBooks Online?**

High cost for full features and there is no native way to fully back up or restore your data

**What problems is QuickBooks Online solving and how is that benefiting you?**

Manual bookkeeping & human error like tracking expenses and categorizing transactions. QuickBooks automates thest task using AI and smart rules, Reducing mistakes.

  ### 20. Seamless Integrations and Easy Reporting in QuickBooks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about QuickBooks Online?**

QuickBooks integrates well with out other platforms. Reports are easy and searching for specific transactions is easy.

**What do you dislike about QuickBooks Online?**

Format of the reports. I wish the format was cleaner.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Paying bills, tracking grants and making payroll.

  ### 21. Wonderful Software!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie G. | Service Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about QuickBooks Online?**

The ease, everything is right at your fingertips and it’s super easy to navigate.

**What do you dislike about QuickBooks Online?**

Nothing actually. It has everything that I need in one place and is super easy to get to exactly where I’m going.

**What problems is QuickBooks Online solving and how is that benefiting you?**

I haven’t had any problems with anything yet, but I know that when I do customer service will be right there to help me.

  ### 22. User-Friendly Reconciliation and Advanced Bank Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about QuickBooks Online?**

Reconciliation tab user friendly. Bank feed advance automation

**What do you dislike about QuickBooks Online?**

Payroll module/paystub not having a position tab to show employee job role

**What problems is QuickBooks Online solving and how is that benefiting you?**

Everything is seamless as it is

  ### 23. QB Online software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cristian A. | Financial coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about QuickBooks Online?**

Easy to use and covers all the accounting basics.

**What do you dislike about QuickBooks Online?**

It does not go into depth on specific topics of accounting and finance.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Recognition of impairment of fixed assets and control of fixed assets would be greatly improved to be aligned with reality.

  ### 24. No Protections for You as the customer

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about QuickBooks Online?**

It's online and mobile. 
Works well for really small businesses maybe

**What do you dislike about QuickBooks Online?**

Customer support is insufficient
Not easy to use
No Protections for you as their customer

**What problems is QuickBooks Online solving and how is that benefiting you?**

We used QuickBooks Payments to process ACH transactions for our small business. Unfortunately, three large payments were later reversed after we had already delivered the product, resulting in over $30,000 in losses. These transactions were initially marked as cleared by QuickBooks, and we were given no ability to dispute or intervene in the reversal process.

The loss included $24,747 in unrecoverable physical product that was shipped and later seen resold out of state, which has been reported to the FBI. Despite our efforts to escalate the issue and request assistance, QuickBooks cited their Terms of Service and declined to offer any reimbursement or solution.

This experience has been extremely damaging to our small business. We strongly urge other merchants using QuickBooks to understand that ACH payments processed through this platform are not protected, and can be pulled back months later — even after funds are transferred and fulfillment has occurred.

We’ve since switched to a different processor with stronger fraud tools, delayed fulfillment protocols, and merchant dispute rights. We hope our experience helps other small businesses make more informed decisions.

  ### 25. Simple and effective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark A. | Co-Founding Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about QuickBooks Online?**

Its really simple to set up and use, especially if you are used to more complex systems.

**What do you dislike about QuickBooks Online?**

It's greatest strength is also it's weakness - you've little control as it assumes a lot

**What problems is QuickBooks Online solving and how is that benefiting you?**

It's a great and simple way of keeping your accounts

  ### 26. feedback on quickbooks online

**Rating:** 4.0/5.0 stars

**Reviewed by:** soner f. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about QuickBooks Online?**

Very easy to integrate and most importantly it is easy to understand for everyone even withou any accounting background

**What do you dislike about QuickBooks Online?**

sometime you need to coonect banks, credits a couple of times.

**What problems is QuickBooks Online solving and how is that benefiting you?**

easy to integrate with expenses, everything is in one place, easy to get reports and it can ve integrated with 3rd party accounting services

  ### 27. Affordable, But Frustrating User Interface

**Rating:** 1.5/5.0 stars

**Reviewed by:** Ongky D. | Property Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about QuickBooks Online?**

Affordable and able to categorize between agent and businesses

**What do you dislike about QuickBooks Online?**

bad user interface, confusing and hard to navigate

**What problems is QuickBooks Online solving and how is that benefiting you?**

Reconciliation of transactions

  ### 28. Quick and Convenient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tiana A. | Gym manager, Health, Wellness and Fitness, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about QuickBooks Online?**

We can get our payroll done easily, also the option to pay invoices is nice.

**What do you dislike about QuickBooks Online?**

Pretty new to it at the moment. Not much time used in it yet.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Quick and easy payroll process

  ### 29. Experience with the software Intuit quick books online

**Rating:** 5.0/5.0 stars

**Reviewed by:** PRAVI J. | US Accounting Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about QuickBooks Online?**

It is so user friendly and anyone can learn the software within 10 days

**What do you dislike about QuickBooks Online?**

Sometimes the software starts lagging that irritates the most if the person opens more than 1 tab

**What problems is QuickBooks Online solving and how is that benefiting you?**

In the software some categories are already there by default and all the financial are created automatically.

  ### 30. You can log in from any device

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kessielyn B. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about QuickBooks Online?**

You can log in from any device, anywhere, which is a big win for remote teams or business owners on the go.v

**What do you dislike about QuickBooks Online?**

Invoices and reports have limited template customization compared to Desktop.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Simpler tax preparation, because everything is already categorized and stored in one place

  ### 31. Great program for a small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee C. | Registered Representative / Financial Planner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about QuickBooks Online?**

Quickbooks online is a great program that I suggest all my new small business clients use to keep track of business income and expenses. There is some initial setup involved, but once you have it setup for your business the monthly time spent is not bad at all.

**What do you dislike about QuickBooks Online?**

Not much that I dislike. I might like more access to Retirement plans for businesses.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Great for running profit and loss statements for my clients at tax time

  ### 32. QBO does it all

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela E. | Senior Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about QuickBooks Online?**

QBO integrates so well with other apps and is easy to use and navigate around.  It does everything from data matching bank transactions to full reports and BAS lodgments.  The Employment Hero payroll function links the award so you never miss a pay rise.

**What do you dislike about QuickBooks Online?**

The odd glitch in AI allocation of bank transactions.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Removing data entry time and the ease of use for payroll functions.

  ### 33. QuickBooks Online: Steer Clear! Years of Price Gouging for a Failing Service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Matthew S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about QuickBooks Online?**

It's popularity among accounting professionals.

**What do you dislike about QuickBooks Online?**

Everything else about it. The software is slow and buggy. The subscription pricing is way overpriced. The customer service is absolutely horrific! And there are no ways to express your grievances. Basically, Intuit is just a virtual company with support in India or China that does not care anything at all about its customers. The owners are probably sitting on a beach in California while nobody cares about anything.

**What problems is QuickBooks Online solving and how is that benefiting you?**

It isn't solving any problems or benefiting me in any way. It is simply a tool to determine how much money I owe the government. If I didn't have to do that, I wouldn't even use this POS!

  ### 34. A reliable accounting software to use invoicing and payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arun G. | Manger, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about QuickBooks Online?**

I like invoicing, expense tracking, bank reconciliation, and financial reporting. we are actively using the invoice feature. ease of use and good.

**What do you dislike about QuickBooks Online?**

The reporting capabilities, while decent, not up to the mark.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Invoicing and payment collection.

  ### 35. Easy to use and without negative points

**Rating:** 4.0/5.0 stars

**Reviewed by:** Valdecir Tadeu  P. | Gerente administrativo e financeiro, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about QuickBooks Online?**

Easy to use, with good reports and a simple billing platform

**What do you dislike about QuickBooks Online?**

I didn't like the new "look" of the platform, the previous one was more efficient in my view.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Financial Management and Accounts Receivable

  ### 36. QBO Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parag S. | VP Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about QuickBooks Online?**

Integration with bank, credit cards, third party tools.

**What do you dislike about QuickBooks Online?**

Search function does not work properly as it works in classic view

**What problems is QuickBooks Online solving and how is that benefiting you?**

Financial Accounting, Reporting, simplified transaction posting, bank / card transaction posting, payment processing,

  ### 37. QBO Online

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracey O. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about QuickBooks Online?**

I love the reporting.  There a multitude of reports that I use for various reason and find them exceptional compared to other software.  Payroll is another stand out for me as everything can be done in the payroll screen without having to go elsewhere including reporting. Custom support is also good and you do get to speak to a human in real time and get your issue fixed immediately without having to wait hours for an answer.  I have found the new interface is really good now as well and it is also easily customised to suit what the user wants to see.

**What do you dislike about QuickBooks Online?**

The new bank feed is very challenging and so far am not a fan of it.  I would not recommend migrating from another software platform to QBO as I have never had a pleasant experience with this.  I would always use opening balances to start a new file from an old.

**What problems is QuickBooks Online solving and how is that benefiting you?**

The ability to quickly work in bulk (batch allocation) and I love the rules to be able to do this.  Work is done faster.  I find it is user friendly and with the right training anyone can use it.

  ### 38. Perfect for my needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bethany . | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about QuickBooks Online?**

I love that Quickbooks offers exactly what I need. Payroll direct deposit, makes W-2's for me, categorizing expenses and income, keeps tracks of donations from donors, the list is endless. Without QBO, I don't know what I would do as the one who does books for a small non-profit. QBO makes it all so easy to use and easy to get things done.

**What do you dislike about QuickBooks Online?**

I think it would be more helpful if each user could personalize their dashboard more fully. They offer some personalization, but as a small non-profit, we do not utilize all that Quickbooks offers, so it would be nice to hide all the unnecessary things I do not use. Also, I wish there were a cheaper payment option for companies with 2-10 employees as it seems a bit pricey to me.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Before using QBO, we were having to pay for a professional to do our books, which was hurting us financially as a small non-profit. Now, I can do the books with the help of QBO at a cheaper cost. Also, QBO makes organizing all our gifts/donations into one effective and simple place.

  ### 39. Very good tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jhoan Sebastián V. | Administrative Assistant - AR Clerk, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about QuickBooks Online?**

It can automatically categorize the expenses you get into your bank account

**What do you dislike about QuickBooks Online?**

It can have some issues when integrating with other softwares

**What problems is QuickBooks Online solving and how is that benefiting you?**

Relating the costs and expenses to the invoices so they can have automatically the amount it took for the job to be done

  ### 40. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** rhiannon d. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about QuickBooks Online?**

Quickbooks online has been a wonderful accounting software for our clients.the ease of use and cloud based product

**What do you dislike about QuickBooks Online?**

Customer service is not easy to get ahold of

**What problems is QuickBooks Online solving and how is that benefiting you?**

Payroll reporting, seamless integration

  ### 41. A USER FRIENDLY ACCOUNTING SYSTEM SMEs and BIG COMPANIES

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ian Jade M. | Superintendent, Accounting, Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2025

**What do you like best about QuickBooks Online?**

I like QB Online for their Reports generation and easy to navigate menus and features.

**What do you dislike about QuickBooks Online?**

I don't like some features that were not yet applicable in QB Online such as importing Large transactions.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Monthly reporting and delegating task to other users.

  ### 42. Effortless to Use and Sync, Yet to Explore Payroll

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marlena S. | Owner / Office Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about QuickBooks Online?**

Ease of use. Synching with other softwares

**What do you dislike about QuickBooks Online?**

Haven't dove into payroll as much as I would like.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Ease of use

  ### 43. Effortless Invoicing and Seamless Payments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2025

**What do you like best about QuickBooks Online?**

I appreciate being able to send invoices and have payments go straight into my account.

**What do you dislike about QuickBooks Online?**

Although the majority of my transactions are memorized, I still have to review them because they are often incorrect.

**What problems is QuickBooks Online solving and how is that benefiting you?**

This software helps me keep my business organized from an accounting perspective, making it easier to manage everything for tax purposes.

  ### 44. QuickBooks Online is a very user-friendly and easy-to-navigate accounting software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linh V. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about QuickBooks Online?**

QuickBooks Online is a very user-friendly and easy-to-navigate accounting software. It runs faster than QuickBooks Desktop.

**What do you dislike about QuickBooks Online?**

There is nothing that I dislike about QuickBooks Online.

**What problems is QuickBooks Online solving and how is that benefiting you?**

It helps our company solve the problem of finding a great accounting software for small-sized non profit organization.

  ### 45. Quick Book is the Best Software for Accounting Purposes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krishna  K. | Senior Accounts Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about QuickBooks Online?**

Actually our accounting Team is using QB online , becuase its very usefull and fantastic. Most of our client using QB. it's very easy to understanding the Financial of the client.In the QB we can use additional feature is TRAIL ADUIT. it's very 
nice.

**What do you dislike about QuickBooks Online?**

In QB there is no dislike. Becuase their creations very good and easy to understand.In the QB we use the software in every where.

**What problems is QuickBooks Online solving and how is that benefiting you?**

In ther QB we can use this software in every where just we want net connection and laptop, user ID and password. The bank Reco, Aging / unpaid bills easy to identify

  ### 46. Have used QBO for many years and really like it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kate W. | Sr VP of Finance and Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2025

**What do you like best about QuickBooks Online?**

The price is reasonable - very user friendly

**What do you dislike about QuickBooks Online?**

Not very cusomizable and I HATE the new modern view

**What problems is QuickBooks Online solving and how is that benefiting you?**

It is our primary financial software for bill pay and financial reporting

  ### 47. my book keeping account

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vishal K. | SDI BeingZero, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about QuickBooks Online?**

invoicing ,expenses , reporting , integration and many more

**What do you dislike about QuickBooks Online?**

its price or subscription is high as compared to other software.

**What problems is QuickBooks Online solving and how is that benefiting you?**

maintaining accounts keeping track of finance and it saves a lot of time

  ### 48. Senior Accountant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angel N. | Senior Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about QuickBooks Online?**

Easy use, great for business owners and small business to tare care of their bookkeeping needs.

**What do you dislike about QuickBooks Online?**

Hard to automate tasks and reminders as it requires manual input.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Record JE, prepare invoices, received payments from vendors.

  ### 49. Recent change about billable user limit is so rigid and drives me crazy

**Rating:** 2.5/5.0 stars

**Reviewed by:** Feng C. | Tax Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about QuickBooks Online?**

Good price and fast onboarding process. I like the fact they provide free onboarding call.

**What do you dislike about QuickBooks Online?**

The billable user limit. It is so rigid.
I purchased subscription for my client. I am clearly a non-billable user as I am accountant role, but the user limit still count me as one.
I have flagged this many times with Quickbooks technical support, but they have not given me solution.

**What problems is QuickBooks Online solving and how is that benefiting you?**

Daily bookkeeping for client. BAS lodgement and Tax preparation. It is all in one platform.

  ### 50. Effortless Bank Entries and Smart Auto Rules

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about QuickBooks Online?**

Bank entries are suro fetched and has auto rule option

**What do you dislike about QuickBooks Online?**

It's working online so may be sometimes it's slow down

**What problems is QuickBooks Online solving and how is that benefiting you?**

From anywhere I can work


## QuickBooks Online Discussions
  - [How is QuickBooks Online revolutionizing financial management and accounting practices for small businesses?](https://www.g2.com/discussions/how-is-quickbooks-online-revolutionizing-financial-management-and-accounting-practices-for-small-businesses) - 1 comment, 1 upvote
  - [Online Classes For Kids In USA, UAE | CBSE, IGCSE, ICSE](https://www.g2.com/discussions/online-classes-for-kids-in-usa-uae-cbse-igcse-icse) - 1 comment, 1 upvote
  - [How do I export all of my transactional data in QBO for Quickbooks Desktop?](https://www.g2.com/discussions/how-do-i-export-all-of-my-transactional-data-in-qbo-for-quickbooks-desktop) - 1 comment, 1 upvote
  - [Can you have both the Desktop version and the online version?  Or is that pretty much redundant because it is unecessary.](https://www.g2.com/discussions/can-you-have-both-the-desktop-version-and-the-online-version-or-is-that-pretty-much-redundant-because-it-is-unecessary) - 1 comment, 1 upvote
  - [There is a difference in the revenues shown in the report and on the dashboard.](https://www.g2.com/discussions/there-is-a-difference-in-the-revenues-shown-in-the-report-and-on-the-dashboard) - 1 comment, 1 upvote

- [View QuickBooks Online pricing details and edition comparison](https://www.g2.com/products/quickbooks-online/reviews?discussion=discount-link-for-quickbooks-online&locale=pt&page=8&section=pricing&secure%5Bexpires_at%5D=2026-07-13+02%3A37%3A28+-0500&secure%5Bsession_id%5D=582ff968-9478-4046-a604-9ad4777e08b1&secure%5Btoken%5D=fc15331ccc90b61d38ed9f11f7d9040c1a99e9a7f06eaf086573572e3bfda91e&format=llm_user)
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  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews)
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  - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews)
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  - [Intuit ProConnect Tax](https://www.g2.com/products/intuit-proconnect-tax/reviews)
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  - [Katana Cloud Inventory](https://www.g2.com/products/katana-cloud-inventory/reviews)
  - [Kintsugi](https://www.g2.com/products/kintsugi/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
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  - [Little Green Light](https://www.g2.com/products/little-green-light/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Maxio](https://www.g2.com/products/maxio/reviews)
  - [Melio](https://www.g2.com/products/melio/reviews)
  - [Mercury](https://www.g2.com/products/mercury-mercury/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
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  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
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## QuickBooks Online Features
**General Ledger**
- Journal Entries
- Tags / Dimensions
- Audit Trail

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Order Entry**
- Entry
- Register
- Notifications

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Vendor Management**
- Decision Making

**Accounts Receivable**
- Invoice Customization
- AR Automation
- Collections Automation

**Revenue Recognition**
- Usage Tracking
- Deferred Revenue
- Revenue Accrual

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Order Tracking**
- Shipping
- Tracking
- Backorder

**Accounts Payable**
- AP Automation
- Payment Processing
- Purchase Orders

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Inventory Management**
- Stock Levels
- Flow Of Goods
- Reserving Goods

**Customer Management**
- Order Status
- Information Access
- Email Notifications

**Other Functionality**
- Inventory Tracking / Ordering
- Inventory Pricing and Costing
- Inventory Reporting
- Multi-Entity / Consolidation
- Recognition Rules
- Reconciliations
- Payroll
- Time and Expense

**Subscription Management**
- Payment Data
- Payment Gateway
- Billing
- Automatic Payments

**Reporting & Analytics**
- Financial Statements
- Custom Reporting
- Budgeting / Forecasting
- Dashboards

**Agentic AI - Order Management**
- Adaptive Learning
- Natural Language Interaction

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import and Export Tools
- Integration APIs
- Breadth of Partner Applications

**Cash Flow**
- Track Cash Flow
- Income and Expenses
- File Exports

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

**Budgeting & Forecasting**
- Budgeting / Forecasting
- Data Import
- Versioning
- Historical Data

**Revenue**
- Revenue Types
- Revenue Allocation
- Scheduling

**Payroll**
- Direct Deposit
- Check/W-2 Printing
- Tax Calculation
- Reporting and Dashboards

**AI**
- Data Extraction
- Invoice Processing
- Expense Management
- Fraud Detection
- Tax Compliance
- Support Chatbots
- Bank Reconciliations
- Report Generation
- Customizable Alerts
- Predictive Analytics

**Mobile Applications - Accounting**
- Cloud Integration
- Notifications
- UI
- Offline
- Expense Tracking
- Invoice Management

**Agentic AI - Accounting**
- Autonomous Task Execution

## Top QuickBooks Online Alternatives
  - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,657 reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,710 reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - 4.3/5.0 (3,929 reviews)

