G2

Tammy S.

Administrative Assistant / Bookkeeper

Small-Business (50 or fewer emp.)

4/29/2026

"User-Friendly Bill Pay with Strong Approvals and Real-Time Status Updates"

5/5

What do you like best about QuickBooks Bill Pay?

QuickBooks Bill Pay is user-friendly and easy to navigate across a variety of tasks. I especially like the bill and bill payment approval option within the software, since it helps ensure proper handling of both the bill and the related financial transaction before final processing. This approval step also helps make sure our company’s financial transactions are reviewed by additional parties for legitimacy and accuracy prior to submitting the payment to the financial institution. Finally, the real-time status updates are an awesome tool for both our company and the payees. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Bill Pay?

One issue I’ve run into is when a payment gets rejected by the receiving bank. To find out why the payment was rejected or returned, I have to contact support by phone or chat to get that information. When support is busy, this can take quite a while and slows down the process. I personally would like a rejected/returned tab in the bill payment dashboard where the information can be found and corrected without the sometimes-lengthy support process. Review collected by and hosted on G2.com.

What problems is QuickBooks Bill Pay solving and how is that benefiting you?

I have used Intuit Accounting Software since it was a DOS-based database, and over the years my experience has been that the programmers consistently work to improve the software’s features and listen to feedback from end users. They regularly add new features and capabilities that make it a more inclusive program and reduce the need for additional software to handle certain accounting transactions. QuickBooks also frequently updates its integrations with third-party platforms, including proprietary tools or software focused on specific tasks, such as point-of-sale systems and car dealership service software. Review collected by and hosted on G2.com.