We run both fitness studios and café locations, so it wasn’t easy to find a compliance platform that could handle very different workflows. QuantumByte has let us set up separate assessment frameworks for each type of site, while still giving us one clear view across the whole business. The AI reviews help our managers spot issues quickly and come with clear supporting evidence. I also appreciate the appeal process, because it builds confidence—teams know they can challenge a score when important context is missing. Review collected by and hosted on G2.com.
The mobile experience could use a bit more refinement. Some of our site managers like to complete quick checks from their phones, and while it hasn’t had a major impact on day-to-day operations, it’s an area that could be smoother. That said, the team has been responsive to our feedback and is actively working to improve this part of the platform. Review collected by and hosted on G2.com.