It helps to manage and track the project work and status. It helps to check and monitor past work and solutions to past problems. Work can be assigned or transferred to different people or teams depending on the requirement, and the new assignee can understand the job done to date on the project. Review collected by and hosted on G2.com.

There is nothing as such which I dislike about it, but the software should have a proper tour to help new users in understanding its usage. It has many functionalities, but some are hidden. A proper tour will help solve this problem. Review collected by and hosted on G2.com.