We really like the ability to do traceability between requirements docs within the eQMS. And the system is very comprehensive. Review collected by and hosted on G2.com.
In many environments, the day to day reality of "doing quality" can be challenging. It's more of a behind the scenes function, unlike more "glossy" departments like sales, engineering or executive management. Having integration with traceability forces the quality function to interact with engineering functions more frequently, which is good for efficiency, but some engineering personalities can be challenging. Review collected by and hosted on G2.com.