Quadient allows my team to be more efficient by increasing automation and cross-functional visibility. We have set up automated reminders which have resulted in customers paying faster. The visibility into the customer portal has allowed customers and my internal sales reps to have a real-time view of current invoices and balances, thus allowing my team to spend their time on other productive tasks. Review collected by and hosted on G2.com.
The payment integration can be challenging because that is another third party that is involved, but clarity up front can alleviate any implementation hurdles. Review collected by and hosted on G2.com.
Hi Kurt, thank you for sharing your positive experience with Quadient Accounts Receivable! We're delighted to hear that automation, enhanced visibility, and our customer portal have helped your team improve efficiency, accelerate payments, and reduce manual AR tasks. It's great to know that Quadient AR is benefitting your team through customizable reporting, automated communications, and a seamless customer experience. Thank you for your feedback regarding payment integrations, and we will share this with our team. We agree that clear expectations are key to a smooth setup, and we're continually working to make the process as straightforward as possible. Thank you for choosing Quadient!