![Natalia A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalia A.") NA Natalia A. Collections Analyst Financial Services Mid-Market (51-1000 emp.) 5/5/2026 "collections" 4.5/5 What do you like best about Quadient Accounts Receivable? I can easily see which invoices are past due, so I’m able to reach out to customers and request payment. It’s important that this information is available because it helps me act quickly and avoid late payments. I mostly use the Aging Report tab for this. I like to pool reports, I filter by my name as Assigned AR Specialist, pull my list of customer that has open invoices, and filter to have a knowledge of what to expect to receive the current month, Thinking more about this I use the Tasks to create actions to keep in mind and action on so it don't get lost, remind to contact the customer, communications from the customer Review collected by and hosted on G2.com. What do you dislike about Quadient Accounts Receivable? Sometimes the billing cut-off doesn’t line up with the end of the month. Also, in the Goal tab on the Dashboard, there isn’t an option to change the goal period, so I have to manually calculate whether I’ve reached the goal or not by going to the Dashboard and then AR Specialist. It would be much easier if I could see this directly in the Goal option. The response from the customer go to the incorrect accounts, the tool sends the email to the customer in the first day of the month sometimes the response does not go to the correct account, Review collected by and hosted on G2.com. What problems is Quadient Accounts Receivable solving and how is that benefiting you? I like being able to see when a customer responds to emails, but sometimes messages get lost or end up routed to the wrong account. What the tool does is sending the message to the customer this solves a lot of time, but when the customer responds this happens sometimes, I can filter by larger amounts and reach out the customer that has big open invoices so I can reach out my goal, Track the payments and what is open Review collected by and hosted on G2.com. Show More Response from Ashlin Haley of Quadient Accounts Receivable [Editedit](https://www.g2.com/survey_responses/quadient-accounts-receivable-review-12752545/official_response/edit) Natalia, thank you for sharing your experience with Quadient Accounts Receivable! We're glad to hear that you find the Aging Report tab helpful for managing past due invoices and avoiding late payments, and that you utilize the Tasks feature to stay organized. We appreciate your insights on areas for improvement, such as aligning the billing cut-off with month-end and enhancing the Goal tab functionality for easier goal tracking. Our team is constantly working to enhance the platform's features and user experience. We will take your suggestions into consideration for future updates. If you encounter any issues with messages being routed incorrectly, please reach out to our support team so we can investigate and address this promptly. Thank you for choosing Quadient AR! Rating Updated (5/8/2026) Current UserValidated ReviewerIncentivizedSource: Seller invite See what 154 reviewers think of Quadient Accounts Receivable 4.4 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/quadient-accounts-receivable/reviews)