EH

Elmar H.

Eco-Systems Utilization Coordinator

Mid-Market (51-1000 emp.)

2/22/2022

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"great insights coming from Qtrac"

4.5/5

What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

The dynamic report builder is fantastic. It allows me to build the report that I would like to see rather than depend on ad-hoc reports generated on the fly. Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

Though I like the dynamic reporting feature, it would still be helpful to generate specific reports on the fly. Also, the real-time monitor would benefit significantly from a design refresh. Review collected by and hosted on G2.com.

What problems is Qtrac Virtual Queuing and Appointment Scheduling Platform solving and how is that benefiting you?

Since using the Qtrac system, we have realized a significant reduction in wait times and a boost in customer service. Replacing physical lines and reducing crowding has seriously downshifted the workload of our staff who usually had to manage these lines. Review collected by and hosted on G2.com.

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 ![Qtrac Virtual Queuing and Appointment Scheduling Platform](https://play.vidyard.com/pb8nhiFRMLSZEyuz3kaxCc.jpg "Qtrac Virtual Queuing and Appointment Scheduling Platform")

Rating Updated (3/23/2022)
Current UserValidated ReviewerSource: Seller invite

See what 45 reviewers think of Qtrac Virtual Queuing and Appointment Scheduling Platform

4.7 out of 5 · Verified reviews from real users

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