- Qiscus helps my business to connect with customers in a fast and efficient way.

- Bot features really help my business which has 4 branches in other cities to assign the customers to each branch customer service agent.

- Marketing broadcast. Every month I download the MAU phone number and broadcast some marketing promo to them, it resulted in sales increase.

- Analytics feature to keep us aware about our business movement every month. Review collected by and hosted on G2.com.

- Unavailability of chat reply feature and feature to delete chat to customer.

- Sometimes the bot is not responding to the phrase and leading to wrong agent.

- A bit pricey subscription, cannot be paid monthly, the offer quarterly billing payment.

- Pricey outbound messages.

- Expiration limit on conversations. Review collected by and hosted on G2.com.