--- title: Pulseway Reviews meta_title: 'Pulseway Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 123 reviews by the users' company size, role or industry to find out how Pulseway works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 123 scale: '5' date_modified: '2026-07-13' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Pulseway Reviews **Vendor:** MMSoft Design **Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) **Average Rating:** 4.6/5.0 **Total Reviews:** 123 ## About Pulseway Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface. - Be instantly alerted to issues, resolve them before they become a problem and minimize downtime – across the network. - Let you and your team be fully productive from anywhere to deliver first-class customer service wherever you are. - Automate repetitive IT tasks and automatically fix issues before they become a problem. - Pulseway built-in Mobile Remote Control enables simple, reliable, and fluid remote access to any monitored systems. Access files, applications and control remote systems as if you were sitting right in front of them. Try Pulseway RMM today with a free 14-day no-commitment trial to see for yourself. ## Pulseway Pros & Cons **What users like:** - Users value the **intuitive interface** of Pulseway, appreciating its ease of use and seamless customer support. (9 reviews) - Users value the **easy setup** of Pulseway, which enhances efficiency and customer loyalty for their businesses. (8 reviews) - Users enjoy the **implementation ease** of Pulseway, praising its quick setup and responsive support throughout the process. (7 reviews) - Users value the **easy integrations** of Pulseway, simplifying implementation and enhancing overall system support and functionality. (6 reviews) - Users value the **easy integrations** of Pulseway with other software, enhancing their overall support and management efficiency. (6 reviews) - User Interface (6 reviews) - Ease of Implementation (5 reviews) - Easy Implementation (5 reviews) - Easy Integration (5 reviews) - Automation (4 reviews) **What users dislike:** - Users note the **limited features** of Pulseway, particularly in network monitoring and mobile app updates, affecting usability. (4 reviews) - Users face **limited compatibility** issues, particularly with Microsoft Office integration and inconsistent experiences between apps. (3 reviews) - Users experience **slow performance** with Pulseway, especially during peak hours, affecting ticketing and feature implementation. (3 reviews) - Users find the **pricing very high** compared to other similar RMMS, suggesting improvements in the license cost. (2 reviews) - Users express frustration with **feature issues** , citing unfinished modules, frequent logouts, and poor reporting functionality. (2 reviews) - Users note that **improvement is needed** in reporting, feature implementation speed, and mobile app consistency. (2 reviews) - Inadequate Monitoring (2 reviews) - Inadequate Updates (2 reviews) - Users feel Pulseway has **lacking features** compared to competitors, particularly in MacOS and Linux support. (2 reviews) - Learning Curve (2 reviews) ## Pulseway Reviews ### 1. Great Feature Set, but Clunky Tools That Don’t Always Work as Intended **Rating:** 3.0/5.0 stars **Reviewed by:** Jack I. | Managing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Pulseway?** Pulseway has a great feature set for managing a fleet of devices both locally and remotely/field. Remote connectivity is good and the introduction of MDM is the right move forward. Support is and has always been fast and good. Pulseway is used every day in our organisation and we use it across Windows, Mac and iPads. **What do you dislike about Pulseway?** Quite often, features are clunky and sometimes don't work as intended. While support is on hand to assist when this is the case, this happens more frequently that I would like. the UI is still quite clunky and could be simpler to access areas that are commonly accessed. More data from machines and devices would be useful for troubleshooting/general info. **What problems is Pulseway solving and how is that benefiting you?** Pulseway allows us to manage computers and devices remotely with ease. We are able to provide remote support to our field engineers and home workers. We also use Pulseway's patch management for ensuring devices are fully up to date at all times. ### 2. Pulseway’s Mobile-Friendly Remote Monitoring with Real-Time Alerts and Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Luciana S. | IT Manager , Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Pulseway?** Pulseway is mobile supported, and this helps IT stakeholders in managing and monitoring systems from any location The program is lightweight, with a simple dashboard that allows remote monitoring Pulseway issues patch management and robust automation and this lowers the time needed for handling repetitive tasks The alerts that Pulseway makes are real time, and they have actionable remediation to help fix some problems before they escalate The customer help and facilitation is another brilliant feature that Pulseway offers There is flexibility and remote access of this app, helping yhe internal teams to respond anytime **What do you dislike about Pulseway?** Pulseway lacks customizable and modern analytical features, which makes it less optimal The app has missing features or modules and this creates some inconsistencies in operations **What problems is Pulseway solving and how is that benefiting you?** Pulseway is helps IT team to remotely control and monitor endpoints, servers, and network, which happens in a centralized place The app is designed with high automation on matters alerts and this happens when there is outages, systems failure or even performance problems The handling of patch management is another robust measure the software takes and it creates an easy maintainability plan Pulseway ensures a remarkable remote troubleshooting and this gives support to the systems even without physical access The app ensures IT operations are simplified and this involves MPS for small companies The visibility of systems performance, device health among others is well addressed by this app ### 3. Brilliant Mobile Control and Versatile Remote Management **Rating:** 4.5/5.0 stars **Reviewed by:** Rinalon E. | Threat Intelligence Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Pulseway?** Pulseway has brilliant mobile control and this helps in managing servers and ensuring that this is done from a mobile phone The program instantly inform users when the system behaves abnormally and this creates a smooth response Pulseway has an onboarding process that is efficient and no technical difficulties experienced Pulseway ensures a versatile remote management, where we access systems and monitor them remotely. The app allows automated patching and updates and this. lowers the repetitive tasks **What do you dislike about Pulseway?** Ulseway has incomplete modules and this unfinished version makes the app less usable. The mobile app version for Pulseway is better than the desktop version and this demonstrates inconsistency **What problems is Pulseway solving and how is that benefiting you?** Pulseway is a remotely operated solution that helps in fixing IT systems and manage servers or OS The app is seamless in incidents response and this includes the real time alerts that notify users on any abnormalities experienced Pulseway The app is helpful in routine maintenance, monitoring and patching, which is well automated We get a complete view regarding the health of all devices and systems Pulseway is remain management pf large infrastructure without overwhelming the support team ### 4. Customizable and Powerful with Great Tagging Features **Rating:** 4.0/5.0 stars **Reviewed by:** eric m. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Pulseway?** Tags. Running my own scripts. Working on remote machines silently. **What do you dislike about Pulseway?** Constant upselling. They want to push new modules, yet they still have a few default modules that are not finished or are broken. Let's fix the last module before we push the next, yes? Also, the app logs me out too soon. I am constantly logging back in. **What problems is Pulseway solving and how is that benefiting you?** Like most RMM's, Pulseway keeps all my devices right in front of me with some scrolling. Pulseway changing the color of a device's icons or adding different icons where there was none before is also a great way to see issues at a glance without notification banners all the time. ### 5. Excellent Endpoint Monitoring with Great Alerts and Statistics **Rating:** 5.0/5.0 stars **Reviewed by:** Adolfo O. | Senior IT support, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Pulseway?** The alerts, statistics and everything related with the endpoint monitoring, which is what we needed **What do you dislike about Pulseway?** The lack of better graphics in real time like other solutions **What problems is Pulseway solving and how is that benefiting you?** We needed a solution to monitor our endpoints and servers and Pulseway worked flawlessly ### 6. Pulseway RMM is a solid product to consider **Rating:** 4.5/5.0 stars **Reviewed by:** Scott F. | Partner for an MSP, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Pulseway?** It works and the best part is their patch management is a pretty solution, It is easy to use and operate. I have used their support a few times and they have been quick to respond and resolve issues when needed. We use it on a daily basis. **What do you dislike about Pulseway?** The remote control agent can be clunky at times but it still works but wished they would work on developing it a bit more to be more seemless but its not a deal breaker. **What problems is Pulseway solving and how is that benefiting you?** It allows us to provide patch management to our customers servers as an option a redundant remote control for systems that has those agents installed. ### 7. Access Assets Anywhere, Anytime with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Junie J. | Senior Infrastructure Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Pulseway?** You can access your assets anywhere and wherever you are without using your computer **What do you dislike about Pulseway?** The reporting is not good and need a revamp **What problems is Pulseway solving and how is that benefiting you?** It helps us patch machines anywhere on the network including public facing servers ### 8. Remote Access and Automation that Facilitate Management **Rating:** 5.0/5.0 stars **Reviewed by:** João Ferreira R. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Pulseway?** The advantages I like the most are remote access to computers and being able to perform automations that facilitate the management of workstations. **What do you dislike about Pulseway?** The price is a bit high, but apart from that, there is no problem. **What problems is Pulseway solving and how is that benefiting you?** Remote access to computers. ### 9. Monitoring servers, devices, and services **Rating:** 4.0/5.0 stars **Reviewed by:** Pavel B. | ITC manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Pulseway?** It can monitor and organize virtually everything related to servers. Mobile app, overview app for computers. **What do you dislike about Pulseway?** The price of the license could be better **What problems is Pulseway solving and how is that benefiting you?** Monitoring of my servers and customer servers. ### 10. Unique Features, But Pricey Compared to Competitors **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Pulseway?** It has amazing features that are not available in other RMMs **What do you dislike about Pulseway?** It’s pricing is very high compared to other comparable rmms **What problems is Pulseway solving and how is that benefiting you?** It was solving a lot of remote issues via remote scripting and automation ## Pulseway Discussions - [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) - 1 comment - [View Pulseway pricing details and edition comparison](https://www.g2.com/products/pulseway/reviews/pulseway-review-874261?section=pricing&secure%5Bexpires_at%5D=2026-07-13+18%3A11%3A48+-0500&secure%5Bsession_id%5D=c63ecfd4-a9af-49d0-b362-c6f05dc044e4&secure%5Btoken%5D=3428a46c86af14c059a3e7268934d2fa2af5935e4999ca5044911a5cbadf30e1&format=llm_user) ## Pulseway Integrations - [Datto Endpoint Backup](https://www.g2.com/products/datto-endpoint-backup/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) ## Pulseway Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Visibility ** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Generative AI** - AI Text Summarization **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Monitoring and Management** - Multi-Server Management - Automation - Performance Baseline - Real-Time Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Deduplication - Lag Free Operation **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Generative AI** - AI Text Generation - AI Text Summarization **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance - Deduplication **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Pulseway Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,350 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,195 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - 4.5/5.0 (777 reviews)