I absolutely love the chat agent. Not only does it provide the correct answers to most of my questions, it provides the reference points as to where it obtained the information. It does sometimes have to be corrected from time to time. The new RFI agent is also amazing. There are a lot of questions it has generated that I probably wouldn't have even noticed when cross referencing specs and drawings. It's easy to upload documents for cross referencing as well. The speed at which chat agent generates answers has greatly increased since we first received the software a few months ago. the chat agent is also very polite. Review collected by and hosted on G2.com.
I'm not sure I've found anything I "dislike". Review collected by and hosted on G2.com.