# ProSpend Reviews **Vendor:** ProSpend Pty Ltd **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 17 ## About ProSpend We’re ProSpend, the Australian-built spend management platform designed for ANZ finance teams. Since 2015, we’ve helped more than 1,000 ANZ businesses automate their spend processes across accounts payable, expenses, virtual cards, purchase orders and budgets — all in one unified solution. 1. Everything in One Place: Manage expenses, invoices, purchase orders, budgets and virtual cards in one unified platform. No more spreadsheet chaos means no more wasted time. 2. Real Visibility and Control: Track every dollar of spend in real time. Stay on-policy, flag duplicates instantly and reduce budget blowouts before they happen. 3. Compliance Made Simple: Automatically calculate FBT and GST, streamline e-Invoicing, and generate audit-ready reports in just a few clicks. 4. No Need to Rip and Replace: ProSpend connects seamlessly with Xero, MYOB, NetSuite, Sage and over 30 leading Australian ERPs, so you can automate without disrupting your finance stack 5. Fast Setup with People Who Get It: Go live quickly with our Sydney-based onboarding team. No offshore queues, no handoffs, just real support from people who understand ANZ finance. 6. Ai-powered Fraud Prevention: Protect your business from payment fraud with automated invoice scanning, supplier ABN checks and bank account validation, all before funds leave your business. ## ProSpend Pros & Cons **What users like:** - Users love the **ease of use** of ProSpend, seamlessly sending bills and receipts directly from Outlook. (1 reviews) - Users love the **easy upload** feature, enabling seamless bill and receipt submission directly from Outlook. (1 reviews) - Users value the **seamless integration** with Outlook, allowing for easy bill and receipt management through ProSpend. (1 reviews) **What users dislike:** - Users report **delays in support and integration issues** with ProSpend, leading to frustration and potential consideration of alternatives. (1 reviews) - Users report **integration difficulties** with ProSpend, often facing issues that disrupt workflows and cause frustration. (1 reviews) - Users report **integration issues** with software like MYOB, leading to frustrating delays and inadequate support experiences. (1 reviews) - Users express frustration over the **lack of communication features** in ProSpend, affecting timely responses and support. (1 reviews) - Users report significant issues with **poor customer support** , highlighting slow response times and accessibility challenges. (1 reviews) - Processing Delays (1 reviews) ## ProSpend Reviews ### 1. A big NO to pro spend from my experience **Rating:** 0.5/5.0 stars **Reviewed by:** Kinley P. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about ProSpend?** Seamless - I can directly send all the bills and receipts to Pro spend from outlook **What do you dislike about ProSpend?** Integration with other software, such as MYOB, has experienced some hiccups. Occasionally, certain bills get stuck in the process, and we only find out when the supplier brings it to our attention. Among all the drawbacks, my biggest issue is with their support system, which has left me completely frustrated. We have submitted multiple tickets, but responses often take more than 24 hours, and sometimes even weeks. Their support line is also difficult to reach. We are seriously considering switching to another ERP. If you are thinking about using Pro spend, I would strongly advise against it. You’ll thank me later. **What problems is ProSpend solving and how is that benefiting you?** it is an additional issue in the business for now, let alone solving issues ### 2. ProSpend Review **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about ProSpend?** ProSpend is very user intuitive both from an end-user and administrative perpsective. User up-take within our business has been extremly high and feedback positive. Customer support is also second to none. Issues and queries can be easily logged in the portal and response times are usually a day or less. **What do you dislike about ProSpend?** Our ERP system doesn't currently link with ProSpend via an API. This is a feature that would be highly useful and would make things even more efficient. Bank account scanning on invocies are also sometimes a hit and miss. It would be benefical if this technology can be improved to reduce manual overide. **What problems is ProSpend solving and how is that benefiting you?** Prior to implementing ProSpend, all invoices were manually coded and approved either via long email chains or physically. This process was extremely tedious and time consuming, causing inefficiencies. Since implementing ProSpend, invoice coding and approvals are intelligently completed within the system and is easily accessible by users either via the web or mobile app. This has greatly improved AP turnover and has on average reduced AP processing times by an average of 2 days per week. All invoice and expense management history is contained within the system with full audit trails. ### 3. ProSpend is making credit card reconciliations easier **Rating:** 4.0/5.0 stars **Reviewed by:** Kate N. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2024 **What do you like best about ProSpend?** ProSpend is easy to use with receipts being stored within the app and then matching up later. No more chasing paper receipts. **What do you dislike about ProSpend?** Due to our ERP the integration between the two systems is not seamless, however this is due to our system being quite old and is a not ProSpend issue. **What problems is ProSpend solving and how is that benefiting you?** Previously we collected paper receipts to match back to the credit cards. This was very timely and there was not much accountability by those using the corporate credit card. Now it is all done via the app or online and it saves so much time and makes each user accountable for their spend. ### 4. Simplified AP Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Christine G. | Assistant Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about ProSpend?** The ability to simplify claimant processing, staff dont need to be accountants to be able to process efficiently. **What do you dislike about ProSpend?** I dislike the lack of basic module manipulation and customisation, compared to what is currently available with other applications. **What problems is ProSpend solving and how is that benefiting you?** Workflow approval across a dynamic environment. ### 5. We love ProSpend! **Rating:** 5.0/5.0 stars **Reviewed by:** Hiro P. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about ProSpend?** The multiple entity and GL level coding is fantastic. **What do you dislike about ProSpend?** Spit coding by invoice currency not base **What problems is ProSpend solving and how is that benefiting you?** Record keeping for AP approvals and payment processing. ### 6. Versatile programme and excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Ronel F. | Finance Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about ProSpend?** The programme caters for most of our expense management needs and there is flexibility and a possibility to customise the programme to make it work for our company. The support team is quick to respond and very helpful. The bank validation feature has been a fantastic feature. **What do you dislike about ProSpend?** Once in a while, a duplicate invoice is synced across to our accounting system causing a bit of an issue internally. **What problems is ProSpend solving and how is that benefiting you?** We needed a programme that is easy to use and that has all our expenses, supplier invoices and approval workflows in one place. It increased our productivity levels and accuracy. The bank validation feature has saved us from doing a lot of manual checking of bank details before payment runs as the system does an automated check. ### 7. Best Expense Managing Tool on the market **Rating:** 5.0/5.0 stars **Reviewed by:** San B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about ProSpend?** You can use it on the mobile as well as laptop/computer. Self explanatory. Receipts are automatically attached to expense entries. Automated bank feed for credit cards. **What do you dislike about ProSpend?** Some views could be improved, but this is picky. **What problems is ProSpend solving and how is that benefiting you?** Paperless, reduces admin time, approval workflow works well plus is auditable. Export into myob works well. ### 8. Good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2023 **What do you like best about ProSpend?** System has been good for us in transitioning to a fully electronic invoice system that can also handle our credit cards. The staff have also been very helpful in our dealings with them. **What do you dislike about ProSpend?** As an Administrator having to switch roles to perform certain tasks is a little frustrating, and some staff have quibbled over having to manually approve each and every receipt exception but otherwise I think people have embraced it. **What problems is ProSpend solving and how is that benefiting you?** Being able to incorporate all our invoice processing with electronic approvals is extremely useful to us in simplifying our processes for paying invoices. The fact we can incorporate our credit cards in the same system is very useful in keeping things simplified and in the same solution. ### 9. Great Expense Management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Partner and Reseller Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about ProSpend?** Easy to use and I finally got rid of paper-based expenses. After a lifetime of manually doing receipts, I'm so happy just being able to take a picture and throw out the receipt **What do you dislike about ProSpend?** Nothing, I should have done it much earlier! **What problems is ProSpend solving and how is that benefiting you?** Paper based recipts were just not working. Needed to get into the 21st century of digital receipts. ### 10. Straight-forward and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2023 **What do you like best about ProSpend?** Expense Manager is easy to use, is fairly priced, and has a good amount of customizable options to suit our business needs. **What do you dislike about ProSpend?** Some of the admin menus and navigation could use improvement as well as the ability to apply bulk updates to certain fields (e.g. expense types). It would also be helpful if the split expense function would work across entities (categories) as well as expense types as we found this a little limiting. **What problems is ProSpend solving and how is that benefiting you?** Expense manager helps us manage corporate credit cards and expense reimbursements for staff. Our previous system didn't receive card feeds, or integrate with our ERP. ### 11. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ProSpend?** Prospend has simplified our invoice approval process **What do you dislike about ProSpend?** Occasional glitches when exporting to our accounting system **What problems is ProSpend solving and how is that benefiting you?** Approval and coding process is with the user/authoriser of the spend. Data processing is reduced immensely, and users are happier to process their transactions. ### 12. POV Prospend Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2023 **What do you like best about ProSpend?** - The software's flexibility to adapt with changes in business and its ease of use. - Continuous improvements in the software. **What do you dislike about ProSpend?** Nothing at present. The software meets all our needs. **What problems is ProSpend solving and how is that benefiting you?** - Turnover time in paying cash claims and expenses. - Full visibility and transparency on the entire AP process. - Flexible approval workflows. ### 13. Seamless and always backed up by excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about ProSpend?** The supported onboarding and set-up process. The simple and user-friendly app interface and the expense approval features. **What do you dislike about ProSpend?** Would love to be able to scan the receipt, create the expense, and then sync all this to Xero for reconcilation. **What problems is ProSpend solving and how is that benefiting you?** Auto coding receipts, simplifying reimbursement process. ### 14. Solid Expense Managment tool with great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about ProSpend?** Greatly improve efficiency in invoice processing and approval process. Excellent customer support and knowledge articles. **What do you dislike about ProSpend?** Does take a bit of time to get used to initially. **What problems is ProSpend solving and how is that benefiting you?** Invoice management and processing ### 15. ProSpend does what it is advertised to do **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about ProSpend?** reduces manual processes & some data entry **What do you dislike about ProSpend?** I'm currently happy with the product - although user definable reporting would be useful **What problems is ProSpend solving and how is that benefiting you?** Manual Purchase Order Creation & Matching ### 16. Easy to use, saves a lot of time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about ProSpend?** Storage of all invoices; simple approval process; learning invoice details **What do you dislike about ProSpend?** Some of our internal processes had to change to suit the system, but that's understandable We have an issue with posting to the open GL period in Exo if the date in Expense Manager is different **What problems is ProSpend solving and how is that benefiting you?** huge help with working remotely - approvals, saving invoices etc. ### 17. Expense **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about ProSpend?** This program is user friendly and enables the user to easily track their expenses in real-time. The program is quick and easy to use and makes tracking expenses easy. It helps you stay organized and manage your expenses. **What do you dislike about ProSpend?** There is not a lot I dislike about this program. It takes time to realize all of the available resources and features, but once you realize the capabilities, it is easy to use and helpful for managing expenses. I recommend this program to companies looking for an efficient, useful program. **What problems is ProSpend solving and how is that benefiting you?** Expense reports. Helpful. - [View ProSpend pricing details and edition comparison](https://www.g2.com/products/prospend-g2/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+13%3A37%3A11+-0500&secure%5Bsession_id%5D=0b54a453-d9a0-4bbe-b038-46a4a99c3f6d&secure%5Btoken%5D=982fab8708b0d58b6ba08490500e3fb42c1db0318c970275f465d4fb65d55bf7&format=llm_user) ## ProSpend Integrations - [MYOB](https://www.g2.com/products/myob/reviews) ## ProSpend Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Setup** - Approvals - Alignment **Invoice Management** - Capture - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Advanced Integrations **Performance** - KPIs - Benchmarks - Forecasting - Savings **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Match Invoices **Analytics** - Due Dates - Benchmarking - KPIs **Analytics** - Due Dates - KPIs **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Reporting** - Real time - Multiple Views - Export - Budgets **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Vendor - Employee Reimbursements - ACH **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top ProSpend Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,929 reviews) - [Webexpenses](https://www.g2.com/products/signifo-webexpenses/reviews) - 4.4/5.0 (2,074 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,640 reviews)